TIME provided me Huawei HG8145V5.

Wonder if there anyway to record or know the bandwidth usage per month?

yes, but i checked through all menus in the admin portal, can't see any with network usage stats

Yes, the same here and indeed started Saturday afternoon. Now it's almost impossible to reach some European sites during the afternoon....
Has anyone complained it to TIME?

Having similar issues but I do think it might be a TIME routing issue as the problem can be solved by using a VPN, connection is then smooth.

Agreed, its just the fact if a VPN can solve the connection issue, it helps pinpoint the issue towards more of a ISP (TIME) routing issue and less likely to be something locally in Europe.

Not having any luck with CS about this issue however.

Hey bro & @saltykopi

FYI I have been following up with TIME CS from September 2020 already about their routing issue,

30+ email chains, but still haven't solved.

The culprit is their peer partner which is Telstra Network (From what I have discovered, in my case at least).

They are rerouting network unnecessarily instead of routing direct from point A to B.

Example : I want to connect from MY to Australia.

But what the routing did was MY - HK - Phillipines - Back to SG - Australia.

Which as a result create very high ping.

This issue happened starting around September 2021 I believe, before that was just fine.

Of course VPN works well, but who would want to pay for VPN when the ISP itself (TIME) should be able to give proper routing service.

Maybe if someone here working with TIME, please raise this issue, I as a TIME user feel cheated with this kind of routing service.

I'm really disappointed with TIME now.

The ultimate solution : report to MCMC
I already give up to tell them reroute China Telecom route (you want see how bad TIME to China Telecom? Well
MY - JP - US - CN , 200+ms , 400+ms for peak and 10%+ packet loss,  China Telecom uses NTT Japan from CN - JP - MY , so the problem either is TIME side or China Telecom side , but they should communicate and solve this issue)
And last time every night 100ms+ from TIME KUL to TM KUL with 10%+ packet loss

btw expecting 4 Feb 2022 TIME will have serious congestion towards TM network , this is why:

1 more question can my asus router AC1300UHP support 500mbps? If can i prefer to use asus router. Thanks

Hi, I need some advice here.

I'm planning to get the rm99 package and use the voice basic - as I only receive phone calls. Question: I still need to buy a cordless phone, any brand you can recommend? And how do I set up the phone with Time internet?

Secondly, is the WiFI 6 Router worth the extra RM99 in the long run?

yes i did so now my phone can use the free call 300min per month that i subscribe for TIME max voice package? Thanks

u tested using wired connection directly to the wifi router that is connected to internet directly?

or u test using wireless?

what device u use? brand and model?

Can you do a MTR trace route?

I've been complaining about the horrible TIME routing for months, their reply has been pretty standard blaming upstream provider and out of their control.

With that, I just can't recommend anyone to use TIME if you care about International routing. Other ISPs have better service quality these days.

I suspect there's something wrong with NTT cause whenever I notice high latency and packet loss, it's usually due to NTT. Not sure if the scenario is the same for you.