TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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 Oct 13 2018, 12:04 AM
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Newbie
5 posts Joined: Jun 2012 
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I am on 500Mbps plan now. I forgot whether I am still under old 24months contract period. Try to call customer careline but all lines are busy.
I plan to downgrade to 100Mbps and I saw the "Change Plan" page in TIME Selfcare does not written any contract renew when downgrade. Is that mean my previous contract is end and I can downgrade anytime without penalty? 
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