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TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps

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bpay14
post Oct 8 2018, 04:50 PM

On my way
****
Senior Member
557 posts

Joined: Jan 2006
i'm totally not agree with resetting contract.
i won't even call it downgrade...

i'm in 100Mbps.. i did not ask for upgrade to 500Mbps..
i'm not given a choice to stay in 100Mbps or upgrade to 500Mbps
now that i want to remain in 100Mbps for RM99, i have to reset my contract for another 24mths? this is not fair to me at all..
how long i've waited now counting down last few months.. ranting.gif
bpay14
post Oct 8 2018, 05:00 PM

On my way
****
Senior Member
557 posts

Joined: Jan 2006
QUOTE(idoblu @ Oct 8 2018, 04:54 PM)
How much were you paying for your 100Mbps?
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RM149 to RM139



QUOTE(Macnair @ Oct 8 2018, 04:56 PM)
Why go back to 100mbps if you're paying the same fee or less but with 500mbps speed?

Also is there a better isp than time currently? I got upgraded to 1gbps and got the router upgrade too. I mean, I'm not getting the speed nor better service (in my exp) than time.
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because i dont need that much of bandwidth.
for me to choose, i'll save a couple of money instead.

QUOTE(wiind @ Oct 8 2018, 04:57 PM)
I don't understand the people who complain about free upgrade as well, it's not like they are missing anything.  confused.gif
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not everyone needs that.
users should be given a choice.
i only need 100Mbps and i can pay lesser now with RM99.. why force me to pay more?
and the reset contract T&C is unfair at all..
bpay14
post Oct 8 2018, 05:06 PM

On my way
****
Senior Member
557 posts

Joined: Jan 2006
QUOTE(idoblu @ Oct 8 2018, 05:02 PM)
So now think of it as getting Rm10 discount and as for the speed, pretend you still getting 100Mbps
After your contract ends, then switch to Rm99 plan
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you didn't get my point. i do not want another contract anymore..

100Mbps is now much cheaper.. but with unfair contract plan for existing user.. meh.
compare with discount RM50, i wont think of it as getting RM10 discount..
bpay14
post Oct 8 2018, 05:12 PM

On my way
****
Senior Member
557 posts

Joined: Jan 2006
QUOTE(idoblu @ Oct 8 2018, 05:07 PM)
You’re not paying more but paying less now than before. Rm10 less in your case
If you downgrade, you can pay even less. Of course contract have to reset since your last contract not fulfilled
You intend to change ISP in the next 1 to 2 years?
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RM139 vs RM99 is less? meh..

now reset contract, what if i move house and the new place doesn't have TIME coverage?
am i getting penalty for terminating the so call new contract?


bpay14
post Oct 8 2018, 06:00 PM

On my way
****
Senior Member
557 posts

Joined: Jan 2006
QUOTE(Zoho @ Oct 8 2018, 05:51 PM)
Imo, Its fair. You signed up the contract knowing what you get for the price you pay. You know what you have signed up for. Now they give you faster speed for same price. If you want cheaper price they allow with no penalty. Try compare with TM. They dont even allow contract change.

Besides, its not like anybody else offering better package. No problem signing up for 2 years, as far as i can see. And TIME always beats their competitor package.
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TIME offer the best package indeed, i don't denied this. doesn't mean they should take it for granted.

but on this scenario i'm not agree with that fair thing. customer did not given a choice..
no problem for signing up to 2yrs for u, but there are problem for many others.. no problem to u doesn't mean no problem to others.

it's ok, i'm jz saying my opinion of not agreeing with the T&C.. i wont expect everyone share the same thought with me..
i do see some users sharing the same thought with me though on their FB page. cheers.
bpay14
post Oct 8 2018, 06:16 PM

On my way
****
Senior Member
557 posts

Joined: Jan 2006
yeah. i signed the contract. i didnt ask for change contract.
they do under government instruction.. which is cheaper and faster broadband.
in my opinion, users should be given a choice of want it cheaper or want it faster. not with the T&C of resetting contract.

ok lah. again, we doesn't share the same opinion, no point arguing.
if u disagree with me, just skip my post.

 

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