TIME [OFFICIAL] TIME Fibre Broadband™ v4, Experience the ONE TRUE 2Gbps
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 Oct 14 2018, 10:50 PM
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#1
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Senior Member
1,481 posts Joined: Jan 2003 From: Kuala Lumpur   
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Hi, my package was automatically upgraded to 500mbps @ Rm139 per month recently (from 100mbps @ Rm149 per month).
Can I downgrade back to 100mbps? Don't really need that much speed for daily usage. Anyone can advise? I switched from unifi to Time around 4-5 months ago. Thanks much. This post has been edited by awiekupo: Oct 14 2018, 11:22 PM |
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Oct 14 2018, 11:21 PM
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#2
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Senior Member
1,481 posts Joined: Jan 2003 From: Kuala Lumpur
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O.ok. tx for d reminder.
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Oct 14 2018, 11:23 PM
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#3
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Senior Member
1,481 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(FusionXY @ Oct 14 2018, 11:15 PM) Hi. Are you still on contract? Info removed. Can edit your quote too.. tx heaps.If still under contract, got contract reset or penalty when downgrade. You may check your self care what will happen when you downgrade. You subscribe TIME using new sign-up or easy switch? My advice to you is not to share out your Account and Service ID here. As it may reveal some of your personal information. Try not post your private information here. You may PM the Account and Service ID Number instead of posting it here. Thanks  |
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Oct 14 2018, 11:39 PM
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#4
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Senior Member
1,481 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(FusionXY @ Oct 14 2018, 11:28 PM) Done. You may answer to my questions. thx for the offer. I've just downgrade via self-care and received emailed stating as per below;I'm able to help you out. Thanks Contract Term A new 24-month contract term will commence upon your new plan activation. No mention of any penalty so far. Finger crossed. |
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Oct 14 2018, 11:58 PM
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#5
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Senior Member
1,481 posts Joined: Jan 2003 From: Kuala Lumpur
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QUOTE(FusionXY @ Oct 14 2018, 11:40 PM) You're welcome bro. Tqvm boss. Since you're under contract. Contract will reset. Thanks. Your prompt reply on weekend night time is highly appreciated. |
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