Hi guys, just ported in to umobile. Speed seems so good at my hometown.

But i paid rm30(advance access fee)for the port in from digi postpaid to umobile prepaid.

The counter gal say its deposit and will credit to my balance after line is active.

Just now call umobile cs, they say nothing about rm30 in my acc, ask me bring the receipt to shop and ask.

Ytd that counter gal blur blur macam new keep ask advice from superior.

Did she charge me wrongly or is this standard practice?

Very lazy to go to the mall again, hope can get answer here

Thx

The money credit to my balance, forgot how many days