Umobile Thread V11, Your Passion Drives Our Unlimited Ideas
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 Nov 12 2019, 11:56 PM
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#1
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Junior Member
181 posts Joined: Nov 2008 
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QUOTE(mamamia @ Nov 12 2019, 08:48 AM) Since this morning, my UM line has no service at KL area, anyone experience the same? Same here and its still not fixed....will consider porting to other telco. |
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Nov 15 2019, 12:07 AM
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#2
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Junior Member
181 posts Joined: Nov 2008
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QUOTE(mamamia @ Nov 13 2019, 08:37 AM) Call to service centre n told me is service outage.. but, when I check with my friend who using umobile no issue.. customer service advised me the same thing. sim card faulty==Then no choice walk to service centre n was told my SIM card faulty.. need to do replacement.. waited for 30 min for a replacement SIM n was charged RM10.60 for the replacement.. didn’t do anything on the so called faulty SIM, next day wake up straight no service, but was charged for RM10.60 for reason wear and tear.. should have ported our earlier to other telco.. |
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Nov 16 2019, 01:55 PM
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#3
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Junior Member
181 posts Joined: Nov 2008
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QUOTE(mamamia @ Nov 15 2019, 08:42 PM) This is how they earn money? Out of sudden sim faulty.. night b4 was ok, next day wake up shown no service.. mine is about 5-6 years already. They told me the possible reasons are constant change in phone. cutting sim card into micro sim, or constant removing of the sim card. hahaThis post has been edited by silverviolet: Nov 16 2019, 01:55 PM |
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