Umobile Thread V11, Your Passion Drives Our Unlimited Ideas
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 Feb 18 2019, 11:24 PM
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#1
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Senior Member
2,379 posts Joined: Sep 2017 
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Need help. U-mobile has refused to let me cancel my (mom's) subscription even though I have replied YES to it message on whether I want to leave. This has been going on many times over many days. Where can I lodge a complaint beside to U-Mobile? Thanks
This post has been edited by abcn1n: Feb 19 2019, 12:39 AM |
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Feb 20 2019, 08:17 PM
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#2
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Senior Member
2,379 posts Joined: Sep 2017
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QUOTE(saitong09 @ Feb 19 2019, 09:11 AM) MCMC. But before you escalate, did you check with UMobile what was the reason of the rejection. Thanks. Short story, they played dirty. Didn't want to let me go. Don't want to recall what happen as I don't want to get angry again |
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Feb 22 2019, 06:18 PM
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#3
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Senior Member
2,379 posts Joined: Sep 2017
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QUOTE(cyapd @ Feb 22 2019, 04:23 PM) Just call them and request to speak with the supervisor aka manager on duty. Just demand them to escalate your case immediately Thanks but finally managed to get out. |
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