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 Umobile Thread V11, Your Passion Drives Our Unlimited Ideas

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Khuan0813
post Jan 5 2020, 02:50 AM

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I have been using U Mobile GX30 since July 2018 in Station 18, Greentown and areas nearby Giant, Ipoh. No problems to watch videos with 1280 × 720 resolution ( by using Chrome and YouTube ).

My data usage can reach 150GB per month.

On September 2019, the speed was capped after reaching 100GB.
On October 2019, the speed was capped after reaching 80GB.
On November 2019, the speed was capped after reaching 90GB.

But on December 2019, there was no speed capped that month. So my data usage was 160GB on that month.

Just RM30 per month, I am very satisfied with U Mobile.
Khuan0813
post Jan 7 2020, 07:57 PM

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QUOTE(lambox105 @ Jan 6 2020, 05:49 PM)
Ipoh sure UMobile no problem one
But December really no speed cap?
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Yes, December 2019 really did not have speed capped, at least for me since I have used 160GB on that month.
Khuan0813
post Jan 7 2020, 08:03 PM

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QUOTE(lurkingaround @ Jan 6 2020, 03:47 PM)
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https://forum.lowyat.net/topic/4405774/+760 - post #775

UMobile GX30 prepaid phone plan is limited to SD/480p/0.6Mbps video-streaming, 3GB of hotspot data per month and 3Mbps for other usage, eg read news and install/update apps.
....... Live-streaming requires double the Internet bandwidth or download speed of normal recorded video-streaming. Eg live-streaming at 480p requires at least 1.2Mbps dl speed, at 720p/HD requires about 2Mbps and at 1080p/FHD requires about 4Mbps. Try manual setting for the video resolution/quality and not leave it at the default setting of auto.

Once the 3GB hotspot limit is reached, I think no more hotspot data will be usable = can no longer hotspot.  Once, normal data of 100GB has been used for the month, throttling will occur = dl speed limited to 0.5Mbps.
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I am using U Mobile GX30 to watch HD / 720p videos every day. No problems and everything is ok.

How to explain this?
Khuan0813
post Jan 9 2020, 06:22 AM

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QUOTE(PJng @ Jan 9 2020, 12:02 AM)
even my UMI30 cannot play 720p, max i can stream 480p
how you can 720p
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I also don't know. Maybe the videos that I am watching are not live streaming or not 720p but just 480p only?
Khuan0813
post Jan 9 2020, 08:53 PM

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QUOTE(lurkingaround @ Jan 9 2020, 10:38 AM)
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Seems, recently UMobile has allowed video-streaming at up to 720p/HD/1.5Mbps for GX50/30, but not at 1080p/FHD/2Mbps. My GX50 can now video-stream at 720p, maybe since about a month ago.

Maybe the change is because UMobile is scared its no-contract GX50/30 subscribers would move to the truly-unlimited(data and speed) Unifi Mobile RM59 (normal is RM99 per month) promo from Nov 2019 to March 2020, which can even video-stream at up to 4k/2160p on 4G LTE Band 38/40.
....... Problem is, Unifi Mobile has quite poor 4G coverage in urban areas and has no 3G coverage of its own = rides on Celcom's 3G coverage = no unlimited data/speed when riding on Celcom 3G coverage. UMobile has its own 3G coverage to fall back on when there's no 4G coverage. 3G can give dl speed of up to 4.7Mbps. Phone calls and SMS mostly use 3G, not 4G. GX50 gives free phone calls.
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Yes, you are right. My U Mobile GX30 cannot stream 1080p videos smoothly.

Khuan0813
post Jan 9 2020, 08:57 PM

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QUOTE(lurkingaround @ Jan 9 2020, 02:57 PM)
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My GX50 bill has been discounted to RM30 from RM50 per month for Jan 2020.

Competition and promos are good for subscribers.
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So good. Faster speed but pay lesser.
When the promotion end?
Khuan0813
post Jan 10 2020, 05:11 AM

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QUOTE(lurkingaround @ Jan 9 2020, 09:27 PM)
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6-month Year-end reward promo was in Dec 2019. After replied to the SMS from UMobile, got the monthly reward of bill discount/rebate from Jan 2020 to June 2020 = it's like a 6-month contract to get the full reward = if I port-out before June 2020, eg to Unifi Mobile RM59 in March 2020, likely I will kena bayar-balik itu 6-month reward.

I have no plan to port-out = quite satisfied with the GX50 phone plan in outer Klang Valley since I live quite near a highway = less risk of network congestion, ie cell towers are often located along highways for car navigation apps = I may be served by 2 or 3 cell towers. Cell tower range for Internet data is 3 miles.
....... Most of the time, I get full 5-bars 4G signal reception.

Network congestion can occur in densely populated areas that are away from main roads and highways, since one 4G/3G cell tower can only serve 60 subscribers at any one time, on a 1st-come-1st-serve basis = if so, try to not switch off your device once connected; if possible switch-on 24/7.
....... TM Streamyx used to have this problem., likely because TM over-sold bandwidth to too many customers = many complaints about slow speed and could not connect.
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The first time U Mobile imposed the speed capped on September 2019, I have decided to migrate to Unifi Mobile or Yes.

But after do some research, I have to hold my decision because I saw many unsatisfied comments on the forums about these two companies.

Now I also have no plan to port out from U Mobile too. I also can get full bar 4G signal in my home and working area.

Khuan0813
post Jan 10 2020, 10:49 PM

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QUOTE(Agsx @ Jan 10 2020, 11:53 AM)
Jealous  cry.gif

But what I heard if u used more than 50GB per month ur line get suspended? lol
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I am a U Mobile GX30 subscriber since July 2018.

I have used more than 160GB on last month.
Khuan0813
post Jan 10 2020, 10:57 PM

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QUOTE(lurkingaround @ Jan 10 2020, 10:44 PM)
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Just to clarify, the 30GB figure is total data used by subscriber per month, ie not 30GB of data used by subscriber on the 4G modem occasionally.
.......IOW, with the same phone SIM card, you may use only 10GB of data on the 4G modem occasionally but used 40GB of data on the 4G phone = total 50GB of data used per month = may get DPI'ed by UMobile.

Before doing DPI, UMobile only knows the subscriber's total data use per month, whether got illegal use or not = it does not know how many GB is being used illegally if there is any. Only after DPI, will UMobile know whether the subscriber is doing illegal use of the phone plan and how many GB of data has been illegally used.
....... UMobile can impose extra charges on the monthly postpaid bill of subscriber for illegal use of hotspot data above the set limit of 5GB per month for GX50, eg RM10 per GB. If offending subscriber does not pay, UMobile may terminate and CTOS his/her account.
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In my opinion, even my monthly data usage is more than 120GB, but I am safe because I only use it in my smartphone, no downloads, no WiFi hotspot and no other illegal VPN.
Khuan0813
post Jan 13 2020, 02:54 PM

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QUOTE(spreeeee @ Jan 13 2020, 09:29 AM)
hi all, i jz need unlimited call and unlimited data.

so there is this plan called GX50 which is RM50/mth.

but there are other unlimited call and unlimited data plan like P99 and P139, which is RM99 and RM139 respectively.

understood there are some differences like RoamOnz/HotSpot/etc, which i don't need at all.

the GX50 is so cheap, so i'm curious on it. lol
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Because GX50 internet speed is 5Mbps.
Khuan0813
post Jan 18 2020, 06:10 PM

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QUOTE(westlife @ Jan 16 2020, 06:48 PM)
Not really. Other telcos will upgrade their backend or have more base stations to cater for the capacity.

It is something can be solved.
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I don't think that other will do so unless they receive many complaints from their users and MCMC.
Khuan0813
post Jan 19 2020, 07:18 PM

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QUOTE(westlife @ Jan 18 2020, 07:13 PM)
To be fair, others have much lesser capacity issues than u mobile.

Anyway, my last use of u mobile is many many years back. I am going to give it second try on the GX30 on 20 jan. will see how it goes. Anyway have rm25 promo price for 6 months.

Since it is prepaid and I am using it purely for data and not main line, can just MNP anytime if it is really not good.
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I have tried 4 telcos so far. In Ipoh here, I found that U Mobile is the best among all ( based on my daily usage experience purely without any speed test by using any speed test apps. Phone model and apps version are same and the place also same ).
Khuan0813
post Jan 23 2020, 02:54 PM

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QUOTE(nickchk89 @ Jan 23 2020, 11:21 AM)
my conclusion on gx30 umobile, around a week or so

its the worst telco i ever use

the coverage was bad, most place got 3g only, and contrast to what the other experienced,the 3g was too slow while the 4g is decent enough

this is on town area, i never thought town area also half half on 3g n 4g

my advice to whom that want to mnp, buy a sim from 7evelen, try the gx12(don't like me spend rm30 on gx30) , try a week and see if can bear the speed.

for me, I don't recommend because of the inconsistent speed and network.
for those who curious,yes, it can play 720p utube video without buffer,but depends on network sometimes.
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Can you tell me what phone you are using now?
Khuan0813
post Jan 23 2020, 03:00 PM

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QUOTE(westlife @ Jan 23 2020, 01:08 PM)
other than youtube, other video streaming platform is all capped.

i used to watch the live streaming on gameplays by hosts on those china streaming platform. all cannot watch at all.
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Can I know what phone you are using now for U Mobile number?
Khuan0813
post Jan 24 2020, 04:33 AM

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QUOTE(nexona88 @ Jan 23 2020, 03:05 PM)
Any huge difference?
If uses different phone..
If iOS vs Android then yes..
But between Android won't be much difference..

Trying to blame device problem like those Telco CS always says instead of Telco network fault 😋
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Yes, huge different between the open areas and in a building (like house).

Most of oppo and vivo phones just have 4G band 1, 3, 5, 7, 8, 38, 40 and 41 only.

If you are using U Mobile or Yes 4G, you can have good signal in the open area. But once you entering a building, the signal becomes bad, cannot surfing internet and even go to 3G.

Since LG is not official launch in Malaysia, although it has 4G band 1, 3, 5, 7, 8, 20, 28, 38, 39, 40 and 41 (according to LG V30+ Hong Kong version), I don't know whether U Mobile can suit or not with the phone.
Khuan0813
post Jan 24 2020, 12:55 PM

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When I put my U Mobile in oppo and vivo phones within price range RM1,299 and below ( 4G band 1, 3, 5, 7, 8, 38, 40 and 41 ), the signal in my house has dropped to 3G, very unstable and totally cannot online.

When I put it in SAMSUNG, HUAWEI / HONOR and Xiaomi Redmi phones ( 4G band 1, 3, 5, 7, 8, 20, 28, 38, 39, 40 and 41 ), the signal in my house is 4G, good and stable.

It's just my own experience only. Nothing to do with fan or not fan.
Khuan0813
post Jan 25 2020, 10:00 AM

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QUOTE(JLA @ Jan 24 2020, 02:41 PM)
LTE band 20
secret band used by YES 4G LTE, umobile, digi, maxis  cool2.gif
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Yes, you are right. It's 4G band 20, it is very important to U Mobile and Yes.

If you are a user of one of these two companies, if your phone does not have this band 20, your 4G line will drop to 3G, or H when you are in the house.
Khuan0813
post Jan 25 2020, 10:08 AM

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QUOTE(lurkingaround @ Jan 24 2020, 04:11 PM)
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Afaik;

UMobile uses only 4G LTE Band 7 = 2600MHz and 3G Band 1 = 2100MHz.  So, the problem should lie with the lower quality 4G modem inside the mid-end Oppo and Vivo phones, eg can only detect strong 4G signal = at least 3 bars.
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I think U Mobile and Yes also use band 20.

Lower quality modem will just make the download and upload speed slower, not the line reception becomes weaker ( my opinion only since I am not a pro ).

Line reception becomes weak is because of the band allocated to each telecommunication company by government.
Khuan0813
post Jan 26 2020, 02:11 AM

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QUOTE(Hummingbird @ Jan 25 2020, 03:20 PM)
Where do you get the info that Umobile, digi, and maxis are able to use band 20 for LTE?
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Digi and MAXIS not sure, but U Mobile and YES are using 4G band 20.

When I put my U Mobile in the oppo or vivo phone without this band in my room ( as I mentioned before ), 4G become H, just 1 bar only and totally cannot online.

After that, I put it in the phone with band 20 in the same place, the line straight away go back to 4G, almost full bar most of the time and can online.

If it is not this problem, can you explain what is the reason?
Khuan0813
post Jan 29 2020, 02:45 PM

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I am sorry for the misleading information given here since I am not a pro.

U Mobile does not use 4G band 20.

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