May I know you subscribe the new line and then terminate within 10 days?
And are you subscribe the plan during "Cuba try lah" campaign?
Perhaps you can post the T&C umobile at MCMC there, so that they won't push here push there..

[b]#UCubaTry 7-day Money-Back-Guarantee (23 April – 31 October 2019):

#UCubaTry network trial is open to new and existing U Mobile customers
Worry-free experience: Enjoy FREE unlimited 4G high speed data, calls and 30GB data for mobile hotspot throughout the 7-day period. No strings attached.
Seamless and hassle-free: Unlimited HERO P99 plan will automatically be activated on the 8th day and the 7-day trial advance fee of RM99 will offset the first month’s subscription fee.
7-day Money-Back-Guarantee promise: For customers who terminate the trial within the 7-day period by logging on to the U Mobile website, the initial advance fee of RM99 will be refunded within 14 working days. This means there is total money-back-guarantee.
Trial excludes SMS, International Direct Dialling (IDD), roaming and purchase of content/bundle.


Here the link during their campaign, https://www.malaysianwireless.com/2019/04/u...en-smartphones/

If terminate on 10 days, I guess a bit difficulty to fight with UM coz already mentioned within 7 days.
Normally once they sign up, you will receive email saying that "Thank you join to Umobile". And then there is T&C contract and application form inside your email. You try to check for it.

I suggest you call to MCMC push them the status.. So that MCMC will push to UM.
Anyway, Good luck and hope you can success..

Oooppss.. I'm sorry for it..
I only know the cuba try campaign... For the latest one, I'm not so sure about it..
Sorry about that...

Try to keep harassment to MCMC (by phone call) there so that keep pushing forwards to UM.
Sometimes it will take more than 2 months to dispute while investigate...
Like my case, take almost 1 year already but yet still pending.. And still I keep harassment to them...

I don't think U mobile will throw aside your case since you already report to mcmc.
Else, the service provider kena saman to the mcmc.. Unless this company so rich and tahan to pay saman (Then totally speechless..)

It is regarding TM Unifi case (Sorry out of topic, not the U Mobile case ), nothing related for refund duit.
Cannot say nothing happen, they got do something lah, start on this year 2020... Just die die want rompak from government to support infrastructure.. You know, everything is $$$..

This year they start do something since taking too long that the report open since on Mar 2019. (Oh ya, another month is really exactly 1 year..)
They keep close the report, until I shout them if wanna to keep close the report. Then I should ask Gobind minister whether is it like this standard procedure or not.

I won't be talk so much about that since this thread is regarding U mobile.. Later admin shout me..

That why sometimes the word need to read twice..
If let say another terms word... What is different between "unlimited data" and "unlimited speed"?

Perhaps you can ask back the salesman... Which one is better? "Unlimited data" or "unlimited speed"?
If he tell me "unlimited everything".. Then I call to 1300 number kena charge, I will shoot him gao gao..

If 5G confirm sure share 1 base station, sure will congested.
How can like this thousand of ppl share only 1 base station?

Like that not need buy so good phone loh... Coz if you purchase 5G, you won't be enjoy 5G speed.

Thanks for your explanation.
Luckily 2 company using 1 base station, which is better than only 1 base station all in one with D, C, M, U, T and Y.

But if UM sharing with TM, then not need expect for the speed already.
As long as everything with TM, the network quality getting suck but provide extremely cheapstakes plan..

Is it only occur for Apple users only?
What about those who use Android users encounter for the problem?

Oh.. that the ghost might telan duit if got this "carrier billing"..
Hehehe.. at least android users can straight away ceased data connections or disable function of carrier billing.

Basically your car and sms automatic ceased since you don't top up.
But I think your data still can working without any issued.


The only way is go to centre.
There is no online to clear listed.

Same too I also receive the sms..
Purposely delay until almost deadline then subscribe it.

It is almost same method marketing like DiGi.

It's randomly one, see who is the lucky person.

I see from news regarding many tesco outlet wanna to close down, is it true?

Are you a lawyer?
Hahaha.. Just wondering so geennngg well-known the laws of Malaysia..

Wow~~ Only for maxis? OR or the rest of telco?

Hi, anybody who still using the U Mobile prepaid (old plan) such as "Old Prepaid plan" or "New Prepaid plan"?

And still got ppl using U Mobile without purchase any data plan with right now MCO free 1GB data daily, is it will PPU for using whatapps message?

Thanks a lot.

So you got try to steaming music apps or whatapps call (just an example), it won't deduct your main bal. Is it?

Yes, I see from the new umobile apps, mentioned I'm taking "Power prepaid plan"..
Really make ppl a bit shock Bila I got change the plan?

I check my one is "New U Prepaid plan"..
But funny is my umobile apps is "power prepaid plan"...

I think apps got error bugs for it..

Is it? That means yours does not deduct of your main credit balance as PPU, is it?
But my one still can get connections. However, it won't be so fast but you will feel your balance credit cent per cent siki siki gone.. That happen on last 4 months before MCO start..

Ok, perhaps I try for a while within 1 or 2 minutes..
If not kena ppu, then deduction for 1GB then at least better for it..

Of course if you are at UMI data plan, it won't be deduct your PPU..
But just wondering right now MCO, there is 1GB free daily..

Could you please help to check, is it will deduct the free 1GB daily MCO first then after ur UMI data plan?

I previous got use the "dumb" phone.
But damn after change the "dumb" phone, then kena 3rd party content sms straight hilang RM2/week.

Then change to the latest smartphone, even you off your mobile data, still charge PAYU...
Asking the telco, they say even you off the mobile data. But there is intermittent data transactions for 4G connections.. Weird dun know why...

So you ask me how to avoid both thing? Force you change other plan or jump to other telco?
Best way throw away the number..

This post has been edited by JuneResources: Jun 28 2020, 12:57 PM

6 years number already.
And yet until I'm still holding the number..

I don't know why mine one a lot of the issues..
That time nasib buruk until no road to escape..