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> Maxis customer service ?

juneong
post Sep 25 2018, 07:58 PM, updated 2w ago

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called their 123 number, 60 minute later lines still onhold, do they have customer services ?
Forumunus Malehsiano
post Oct 13 2018, 06:11 PM

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I’m having the same experience now. Called its cust service several times, whenever they transfer me to “Technical Dept” that’s where it all ends. Nobody answer the call.

They put a notice in the system requesting Technical Dept to call me back, nothing happens
juneong
post Oct 13 2018, 07:32 PM

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QUOTE(Forumunus Malehsiano @ Oct 13 2018, 06:11 PM)
I’m having the same experience now. Called its cust service several times, whenever they transfer me to “Technical Dept” that’s where it all ends. Nobody answer the call.

They put a notice in the system requesting Technical Dept to call me back, nothing happens
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seem like maxis is getting worst now day sad.gif
Forumunus Malehsiano
post Oct 14 2018, 11:32 AM

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The Technical guy called me around 8pm. The problem is fixed between 11:35 and 6:07 this morning
Captain8
post Oct 15 2018, 07:02 PM

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QUOTE(Forumunus Malehsiano @ Oct 14 2018, 11:32 AM)
The Technical guy called me around 8pm. The problem is fixed between 11:35 and 6:07 this morning
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And MAXIS calles themselves EXPERT.
Thank you for sharing your experience.
MAXIS = full of problems.

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