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 TM Starts To Upgrade Streamyx Users 100MB Free, this thread for hutang screamyx users :)

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hashtag2016
post Dec 3 2018, 08:27 PM

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QUOTE(agewisdom @ Dec 3 2018, 11:47 AM)
5 pages in, can anyone actually tell me:

1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free?

2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129?

3. What is the price that you have to pay? Does the price stay the same as your existing Streamyx fees? Some Streamyx users have a perpetual discount applied. Is this perpetual discount maintained?

4. Or does the price you have to pay is maintained for a period of time only, say 1-2 years and revert back to the retail price say RM129 at the end of the 2 years contract.

Some simple questions really, but I don't see LYN or Soya Cincau actually making the effort to find out the answers. They just copy and paste the announcements from TM without finding out the actual process.

If anyone that has actually gone through the process, any feedback posted here or PM'd to me, would be much appreciated!
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Maybe we should use HSBB/SUBB/NON-SUBB area instead of UNIFI area , u know, now almost all their internet services was rebranded to UNIFI ...and very confusing...

For HSBB, I don't know if anyone from 1Mbps to 100Mbps, but u can see one person from JB Larkin in this forum was upgraded to 50Mbps (from unifi lite or streamyx, I forgot..), and he was very happy and posting it everywhere..
For some existing UNIFI user who r original taking the non-perpetual discount(still under contract), they may need to concern the price revert , if u r not one of them u don't need to worrry about it..

For SUBB, AFAIK, 10Mbps UNIFI lite was offered, paying the same price u r paying now. (slow, but still usable at the moment) .

For non-subb, some people was upgraded to 4Mbps/8Mbps from lower internet speeds.. (ya, if u need upload speed, u don't feel happy about it, very lame. btw, I don't think anybody will refuse the speed boost without contract renew..so still worthy for some people lah..)

btw, if u wanna free upgrade , u need to do it before 2018.12.31 . they should had send you the notice through mail ..or u can checking it on their website by yourself.

This post has been edited by hashtag2016: Dec 4 2018, 10:36 PM
hashtag2016
post Dec 4 2018, 10:54 PM

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QUOTE(agewisdom @ Dec 3 2018, 10:09 PM)
1. True. But non-technical people like me might be even more blur about the HSBB/SUBB/NON-SUBB area.
2. You mean UNIFI user don't need to worry about losing their perpetual discount?
3. I didn't know the free upgrade might end after 2018. No email to me... sad. I checked, it says I'm eligible but no news until now.
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2. no, I mean only user originally with special promo plan that still under contract (after the contract their special promo price will revert actually,no matter they got the turbo or not) will have to worry about it.

3. If your neighbours got the mail and u didn't get it, u may still have the chance to get it, u may check their website to see if valid or not. or maybe pay a visit to see if they can do something about it.
If hardware is not ready in your neighbourhood yet, I don't think u can push them to upgrade for you by showing others people's mail(invitation) that sharing from the internet.

I think for some case , they don't even need to inform u (eg: upgrade from 4Mbps to 8Mbps), and do it directly...

btw, don't sad ,u may get a better deal next year..right?...For most people , it is just a tiny boost.

This post has been edited by hashtag2016: Dec 4 2018, 11:03 PM
hashtag2016
post Dec 4 2018, 11:00 PM

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QUOTE(agewisdom @ Dec 4 2018, 03:53 PM)
Sounds good, esp. if they maintain the perpetual discount. But from what I heard, the price maintains only for 1 year and reverts back to full price after that.  sweat.gif
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I think they maybe do it case by case at specific level... very hard to make comparison..
If users is paying a expensive price(with tiny discount)/full prices of the package now, it make sense that they keep the perpertual discount...
If you r paying at insane low price ( comparing to other users the get the same speed) for limited of time(usually 2 years), of course they may revert your price after that.
hashtag2016
post Dec 4 2018, 11:13 PM

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QUOTE(imalmighty @ Dec 4 2018, 12:30 AM)
I see, thx. U said that TM couldve simply upgraded the DSLAM for streamyx users to get unifi lite as a temporary relief? If that's the case, over the years, streamyx customers got scammed real bad... So, does this mean the unifi lite subb users dont have dedicated bandwidth for iptv likeĀ  ftth and highrise's VLAN? Considering 10M download and 5M upload already produces 15M throughput, close to the 20M theoretical threshold..
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for most of the streamyx users, I think it would be true that they don't have dedicated bandwidth for iptv , and no vlan thing is needed in their modem and router.
but some 8mbps users get extra line(might be using another port), and they have a delicated bandwidth for iptv , I'm not sure if it is a standard procedure..never saw it with my eye, just some little birds whispered in my ear.

This post has been edited by hashtag2016: Dec 4 2018, 11:14 PM
hashtag2016
post Dec 19 2018, 06:56 PM

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QUOTE(island @ Dec 18 2018, 06:04 PM)
Oddly enough, after received the promotion postcard or a promotion on the phone calls, the line becoming troublesome slow in between 384kbps. Always happened each times. And filed a reports maybe still have fee for it. Feel like scam
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IMHO, u don't have to worry about it (and yes, it is very annoying).. They must be tweaking your line for your upgrading.
hashtag2016
post Dec 19 2018, 06:59 PM

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QUOTE(terence_nwb @ Dec 10 2018, 02:05 PM)
Didn't know there was a thread for this  laugh.gif

My Streamyx 1mbps was upgraded to UniFi Lite 10mbps in October this year, it was 384kbps before TM decided to free up the port and upgraded to 1mbps for me for free last July.

And I checked turbo status page today, it says I'm eligible for 100mbps  shocking.gif

I'm paying only RM 60 (before SST) monthly now  blush.gif

Wasn't expecting another free upgrade in such a short time TBH  laugh.gif
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but after upgrading to 100Mbps, will your price revert 2 years later? we heard different thing for different cases..
hashtag2016
post Jan 19 2019, 01:48 PM

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QUOTE(Pica888 @ Jan 15 2019, 04:09 PM)
in Butterworth ......unifi coverage ended right before RMAF base.
Was offered RM66 10Mbps for a year but i persuaded them to give me something perpetual, finally got RM80 with STD20 forever.. thumbup.gif
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Did you renew the contract by paying RM80, if have, how long the contract ? one year or two years?
hashtag2016
post Jan 22 2019, 02:48 PM

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QUOTE(Pica888 @ Jan 19 2019, 03:09 PM)
No contract, it was free upgrade.
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seems too good to be true...
don't they provide you "free" vdsl modem ? ( or u use your own vdsl modem or buy from them?) ?
shouldn't the "free" modem trigger the contract renewal?
I think the email related to that modem will reveal more detail, and tell u the modem is free or what...
hashtag2016
post Mar 20 2019, 03:50 PM

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QUOTE(adrian72 @ Mar 18 2019, 10:16 AM)
I have been waiting for free upgrade from my Streamyx to Unifi for the last few months. While my area is within Unifi coverage, there is no more fibre port available.

Anyway, I got tired of waiting so instead I applied for an upgrade via the Unifi self-service portal. Received a call the next day from TM and was told there's no more fibre port available. They will log a request and get back to me if there's any available.

Today, TM called to tell me they have port and asked if I want to upgrade. They offer the standard Unifi packages. I asked them if there is any special upgrade for me since I should be qualified for free upgrade up to 100Mbps Unifi on landed property.

After checking she said I don't appear to qualify for any special upgrade. She can only offer me a 10Mbps without quota for the same price I am paying now (RM90)!

So what is this free upgrade that TM is talking about?
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Obviously, it should be the Unifi lite 10Mbps (copper).. not fast and not super cheap,ya , it is cheaper . coz some people still paying RM129 for unifi-lite 10Mbps(and didn't get any news for turboing yet..) devil.gif
since you are in hsbb area, you have more choices, maybe can try to file a complaint to SKMM for no fibre port. brows.gif
btw, the decision is yours . devil.gif


QUOTE(wywy2020 @ Jan 27 2019, 12:42 PM)
Upgrade streamyx to Unifi need to pay stamp duty RM10 on first bill?
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Transfer ownership?? just a wild guess... brows.gif

This post has been edited by hashtag2016: Mar 20 2019, 04:33 PM

 

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