Last 2 weeks my phone no dial tone but my streamyx still working, call them to fix it. After they fixed it, my streamyx die, then received a call said the port strike by lightning. Wait few days not fix yet, made another report. After the technician fixed it, I notice the ADSL stat change to 4MB (I subscribed 1 MB package, last year received free upgrade to 2MB). Yesterday after I restart my modem, I notice the speed jump to 350++ kbps, I didn't bother because I thought their side gone crazy. Today login to my account, I notice they upgrade my package to 4 MB, starting yesterday but I didn't receive any email about this.

I was wondering if I upgrade to unifi 100MB, will they ask me to pay penalty?