To check your free upgrade:
https://check.unifi.com.my/streamyxupgrade

This post has been edited by jimlim007: Jan 14 2019, 08:09 PM
TM Starts To Upgrade Streamyx Users 100MB Free, this thread for hutang screamyx users :)
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Sep 24 2018, 07:34 PM, updated 7y ago
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#1
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Senior Member
4,073 posts Joined: Aug 2006 |
I just check mine, it say Unifi to my area soon. Sound like bull shit. Want to hear from other screamyx users are we getting all same answer (standard answer) or really have different answer.
To check your free upgrade: https://check.unifi.com.my/streamyxupgrade ![]() This post has been edited by jimlim007: Jan 14 2019, 08:09 PM |
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Sep 24 2018, 07:37 PM
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#2
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Senior Member
5,714 posts Joined: Mar 2007 |
QUOTE(jimlim007 @ Sep 24 2018, 07:34 PM) I just check mine, it say Unifi to my area soon. Sound like bull shit. Want to hear from other screamyx users are we getting all same answer (standard answer) or really have different answer. Yep, it says the same thing to me too. It is all bullshit.To check your free upgrade: https://check.unifi.com.my/streamyxupgrade ![]() |
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Sep 24 2018, 07:37 PM
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#3
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Senior Member
3,669 posts Joined: Apr 2006 |
=.=
There are three outputs: 1) Congratulation, eligible for free upgrade 2) Coming soon ---> equivalent to "nope, no free upgrade for you" 3) Sorry, we will work hard to bring service, technological limitation etc. |
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Sep 24 2018, 07:39 PM
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#4
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Senior Member
618 posts Joined: Jan 2003 |
I asked a Live Chat Customer Service, they said free upgrade from streamyx to unifi is only 10Mbps and the price you have to pay is Unknown atm which will last only 12 months.
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Sep 24 2018, 07:47 PM
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#5
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Senior Member
1,588 posts Joined: Sep 2011 |
bullshit, unifi also not upgrade.
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Sep 24 2018, 07:50 PM
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#6
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Junior Member
191 posts Joined: Apr 2016 |
sounds nice. so if you are paying RM66 for 1mbps streamyx and landed, will be upgraded to 100mbps unifi for free and pay RM66 forever? lots of unifi users gonna really jelly and flip tables now.
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Sep 24 2018, 07:51 PM
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#7
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Junior Member
85 posts Joined: Sep 2004 |
I checked mine it says Unifi is coming to my area. Funny thing is that Unifi is already present in my area.
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Sep 24 2018, 07:51 PM
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#8
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Junior Member
191 posts Joined: Apr 2016 |
QUOTE(hexen7 @ Sep 24 2018, 07:39 PM) I asked a Live Chat Customer Service, they said free upgrade from streamyx to unifi is only 10Mbps and the price you have to pay is Unknown atm which will last only 12 months. tell them since 100mbps is now RM129. 10 times slower means monthly fee should be 10 times less lor. |
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Sep 24 2018, 07:53 PM
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#9
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Junior Member
124 posts Joined: Jan 2007 |
Lip service only ...
I don't think TM has the power or will to demand every "taman" or high rise building to upgrade their own infrastructure to support fibre internet. Then again, it is not their responsibility to upgrade infrastructure which they do not own. So TM can announce something like this, but if building owners don't care to upgrade their own infrastructure, Streamyx subscribers will still get stuck with outdated & expensive internet from the pre-PH era. In the end, the announcement made TM look good in the eyes of the relevant ministry without actually doing anything and most importantly , can still milk those unfortunate Streamyx subscribers who don't have any other options. |
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Sep 24 2018, 08:05 PM
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#10
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Junior Member
130 posts Joined: May 2016 |
QUOTE(ezze22 @ Sep 24 2018, 07:51 PM) I checked mine it says Unifi is coming to my area. Funny thing is that Unifi is already present in my area. Same here... two account rm79 for 512kb 100rm for 2mb...area got unifi 5yrs oredi... Evertime "free upgrade".. Always Bawang... This time 2mb account check oso no free upgrade.. Change home oso no use... Rakyat always got kencing by gov + crony.. Kroni didahulukan.. Rakyat diperbodohkan... Tolong pergi mampos la tm |
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Sep 24 2018, 08:09 PM
Show posts by this member only | IPv6 | Post
#11
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Junior Member
130 posts Joined: May 2016 |
Tm said.. So what.. U got gobin dap.. I still kencing u streamyx user... The more u complain the more tm kencing u thank you surprise.. 10x speed upgrade.. Bawang turbo.. This time is oso kencing lagi.. Cb tm go mati lah
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Sep 24 2018, 08:14 PM
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Senior Member
790 posts Joined: Apr 2005 From: "siew bao" town |
TM is very good on giving false hopes... Unifi is coming to my area but when? no date given.
Nice try TM, but I'll not fall into this shit again. Reduce my shitmyx package price to half or give me unifi!!! |
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Sep 24 2018, 08:24 PM
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Junior Member
309 posts Joined: Jul 2012 |
This all about tm only nothing to do with past or present government..even minister had changed and raised the issues many times, tm still act like a king..tm still clever swing the tactics..minister need to act hardly and put much pressure to tm, then tm will a bit afraid..for this kind of surprise, i remember last time tm give us thank you surprise, streamyx users get rubbish webe and hyppotv..plus this one not mention half the price or even tell what price they wanna give to us if migrate to unifi..
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Sep 24 2018, 08:28 PM
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Senior Member
1,780 posts Joined: Jul 2008 |
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Sep 24 2018, 08:38 PM
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1,418 posts Joined: Jul 2015 |
QUOTE(JohnLai @ Sep 24 2018, 07:37 PM) =.= Got no 3 meh? Maybe thats why im using 4mbps but 8mbps available, got no free upgrade THANKYOUVERYMUCHTM but coming soon msg instead...There are three outputs: 1) Congratulation, eligible for free upgrade 2) Coming soon ---> equivalent to "nope, no free upgrade for you" 3) Sorry, we will work hard to bring service, technological limitation etc. |
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Sep 24 2018, 08:39 PM
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Junior Member
480 posts Joined: Aug 2011 |
Already check.
No upgrade. Still using overpriced 8mb. Request unifi since 2013. Check again 2016. Now 2018..... Man i wish tm would just die This post has been edited by Dreadlock13: Sep 24 2018, 08:40 PM |
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Sep 24 2018, 09:05 PM
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163 posts Joined: Dec 2008 |
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Sep 24 2018, 09:49 PM
Show posts by this member only | IPv6 | Post
#18
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Junior Member
130 posts Joined: May 2016 |
QUOTE(semot @ Sep 24 2018, 09:05 PM) TM really know how to kencing ppl... My area got unifi 5yr oredi.. When I check status.. I got same msg "unifi is coming to your area".. Mcb.. No free upgrade.. No reduce price.. Where got at least 25% reduction in price.. Last time X10 oredi kosong.. This time oso kosong.. Hamkaling pkm tm |
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Sep 24 2018, 10:41 PM
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Senior Member
4,073 posts Joined: Aug 2006 |
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Sep 24 2018, 11:49 PM
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369 posts Joined: Sep 2018 |
QUOTE(jimlim007 @ Sep 24 2018, 07:34 PM) I just check mine, it say Unifi to my area soon. Sound like bull shit. Want to hear from other screamyx users are we getting all same answer (standard answer) or really have different answer. that's was a good news for streamyx. i am from streamyx 8mbps, and get offer upgrade to unifi lite RM99. To check your free upgrade: https://check.unifi.com.my/streamyxupgrade ![]() |
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Sep 25 2018, 02:09 AM
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Senior Member
2,399 posts Joined: Jul 2009 From: /dev/null |
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Sep 25 2018, 10:08 AM
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Senior Member
1,367 posts Joined: Jan 2003 |
TM is just BM,
bring it down!!!! |
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Sep 25 2018, 10:58 AM
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Senior Member
2,782 posts Joined: Jul 2010 |
hahaha...UNIFI coming soon means NO PORT! SELALU TM NO PORT! SO PORT OUT BETTER!
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Sep 25 2018, 11:45 AM
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Senior Member
1,934 posts Joined: Jul 2009 |
so exisitng rm66 user 384kbps, will get 10mb or 30mb?
that so value package. if that is true, all unifi user flip table. |
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Sep 25 2018, 11:49 AM
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Senior Member
4,549 posts Joined: Nov 2009 |
empty promises la, infrastructure is not ready.
if fibre infrastructure is ready, do you think ppl will not upgrade as soon as unifi is available in the area |
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Sep 25 2018, 12:26 PM
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All Stars
14,927 posts Joined: May 2015 |
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Sep 25 2018, 12:47 PM
Show posts by this member only | IPv6 | Post
#27
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Senior Member
1,934 posts Joined: Jul 2009 |
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Sep 25 2018, 01:22 PM
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#28
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Senior Member
6,622 posts Joined: Aug 2008 From: Malaysia |
QUOTE(Dreadlock13 @ Sep 24 2018, 08:39 PM) Already check. Same, my area unifi port no more and kept request since 2014 end till now: “will put you in queue list”No upgrade. Still using overpriced 8mb. Request unifi since 2013. Check again 2016. Now 2018..... Man i wish tm would just die Been in queue list for 4 years :mad: |
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Sep 25 2018, 05:50 PM
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Senior Member
1,731 posts Joined: Jan 2007 |
QUOTE(jimlim007 @ Sep 24 2018, 07:34 PM) I just check mine, it say Unifi to my area soon. Sound like bull shit. Want to hear from other screamyx users are we getting all same answer (standard answer) or really have different answer. I took a look on the form, feel more like new unifi application. Upgrade Streamyx ADSL to 10mbps unifi 10mbps VDSL it's completely differ hardware. Properly scam. Free one year, sound like promotion ads. This not the double speed free upgrade, right. And upgrade installation fee not mentioned, scary crazy, I have a bad experience installation fee on Streamyx, it's charge me everythingTo check your free upgrade: https://check.unifi.com.my/streamyxupgrade ![]() This post has been edited by island: Sep 25 2018, 06:12 PM |
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Sep 25 2018, 05:57 PM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(sl3ge @ Sep 25 2018, 10:08 AM) BM stand for Bahasa Malaysia? QUOTE(boonhan @ Sep 25 2018, 11:45 AM) so exisitng rm66 user 384kbps, will get 10mb or 30mb? If it is true RM66 will get 10M, then you must be dreaming.. Please go and sleep continuously.that so value package. if that is true, all unifi user flip table. |
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Sep 26 2018, 01:58 PM
Show posts by this member only | IPv6 | Post
#31
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Senior Member
1,725 posts Joined: Jan 2003 |
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Sep 26 2018, 02:55 PM
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1,418 posts Joined: Jul 2015 |
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Sep 26 2018, 03:12 PM
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Senior Member
1,934 posts Joined: Jul 2009 |
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Sep 26 2018, 03:17 PM
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Senior Member
1,418 posts Joined: Jul 2015 |
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Sep 26 2018, 03:23 PM
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Senior Member
3,669 posts Joined: Apr 2006 |
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Sep 26 2018, 03:25 PM
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3,373 posts Joined: Nov 2008 |
Sigh. RM140 for 8mbps and I'm still in contract. What to do?
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Sep 26 2018, 04:28 PM
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42 posts Joined: Dec 2017 |
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Sep 26 2018, 05:35 PM
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Senior Member
729 posts Joined: Mar 2007 |
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Sep 26 2018, 06:47 PM
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2,782 posts Joined: Jul 2010 |
QUOTE(Alpha_Tay @ Sep 26 2018, 01:58 PM) coming soon to your area doesn't mean no port, my taman has unifi since around half years ago, and still has plenty of free port left at the Fiber Distribution Point. The problem is at city area, no port available! Staying at City yet no port! This is totally unacceptable. That's why I port out TM to TIME. Much much better! |
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Sep 26 2018, 07:07 PM
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Senior Member
1,731 posts Joined: Jan 2007 |
Just few more days, see what's up.
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Sep 26 2018, 08:50 PM
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Senior Member
1,418 posts Joined: Jul 2015 |
QUOTE(JohnLai @ Sep 26 2018, 03:23 PM) TM mentioned streamyx will be rebranded as unifi too..... I dont think gobind let them use the word PreUnifi anymore, let alone Unifi. Like u see all their materials nowadays either Broadband or Streamyx only, no mention of unifi. Even gobind uses the word streamyx.Same with that webe mobile became Unifi Mobile.... |
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Sep 27 2018, 12:41 AM
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1,934 posts Joined: Jul 2009 |
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Sep 27 2018, 12:42 AM
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1,934 posts Joined: Jul 2009 |
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Sep 27 2018, 01:13 AM
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777 posts Joined: Apr 2012 |
Keep waiting,thats what TM want us to do
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Sep 27 2018, 01:26 AM
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Senior Member
8,639 posts Joined: Feb 2006 From: Jelutong Penang |
bulshido
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Sep 27 2018, 01:59 AM
Show posts by this member only | IPv6 | Post
#46
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Senior Member
1,725 posts Joined: Jan 2003 |
QUOTE(alexleow81 @ Sep 26 2018, 06:47 PM) The problem is at city area, no port available! Staying at City yet no port! This is totally unacceptable. That's why I port out TM to TIME. Much much better! TM install no enough Fiber Distribution Point in the 1st place, and each Fiber Distribution Point has only 8 port at the moment. Fiber Distribution Point would get even lesser port when the speed getting higher and higher. |
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Sep 27 2018, 02:15 AM
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68 posts Joined: Sep 2018 |
Got this when checking for the streamyx upgrade. From Streamyx 4Mbps, 512kbps upload to maybe Unifi Lite 10Mbps download, 5Mbps upload on VDSL will be better than the Streamyx ones. Can wait for the upgrade.
Need to be grateful because this streamyx is at my hometown rural area. If got 10Mbps it means it is fast enough for rural areas. Attached thumbnail(s) |
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Sep 27 2018, 05:37 PM
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1,731 posts Joined: Jan 2007 |
By right. TM can did all the upgrade automatically thought system, no needed what registering for it. Odds.
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Sep 27 2018, 05:40 PM
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5,714 posts Joined: Mar 2007 |
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Sep 27 2018, 09:01 PM
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729 posts Joined: Mar 2007 |
According to my 'friend', who asked someone at TM, the so called free upgrade only lasts like one year.
Meaning, if you're paying for Streamyx, say at RM88 and the UNIFI package you're being upgraded to is worth RM129, then, the price is maintained at RM88 for ONE YEAR. Then it reverts back to the market rate of RM129. Not sure whether this is the case, but whoever is interested can re-check with the customer service at TM point. *** So, just don't blindly click to upgrade from Streamyx to UNIFI unless you have all the facts on hand. This post has been edited by agewisdom: Sep 27 2018, 09:02 PM |
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Sep 27 2018, 10:33 PM
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Junior Member
376 posts Joined: Jan 2003 |
If anyone of you thinking to stay with TM forever, then you can skip reading my below message.
If you're thinking to change to Maxis 30mbps or other service provider, then I suggest you to becareful with TM so called "free upgrade". 1. In 09 November 2017, they gave me a free speed upgrade to 8mbps, which they claimed there's no contract renewal for this streamyx. 2. At the same time, they provide me a Unifi TV Pack (Jumbo Lite- which I can login to watch their programs from computer or smartphone). Which, I never asked for it and never ever login to watch it. Now, they claiming there's a contract for this Unifi TV Pack 3. So, if I terminate my account before 09 November 2018, there will be a penalty charge on me. Is this sound logic? "Free upgrade" to you, no contract renewal on broadband, but there's contract renewal on the Unifi TV Pack. So, they probably could do that forever (giving upgrade, before your contract expired so there will be a contract renewal and tie you down). This post has been edited by eason47: Sep 27 2018, 10:40 PM |
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Sep 27 2018, 10:59 PM
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Senior Member
5,714 posts Joined: Mar 2007 |
QUOTE(agewisdom @ Sep 27 2018, 09:01 PM) According to my 'friend', who asked someone at TM, the so called free upgrade only lasts like one year. Unifi is still miles better than Streamyx, and 99% would change to Unifi if it is available, even for a higher price. You are getting much faster speeds and definitely no regrets switching to Unifi.Meaning, if you're paying for Streamyx, say at RM88 and the UNIFI package you're being upgraded to is worth RM129, then, the price is maintained at RM88 for ONE YEAR. Then it reverts back to the market rate of RM129. Not sure whether this is the case, but whoever is interested can re-check with the customer service at TM point. *** So, just don't blindly click to upgrade from Streamyx to UNIFI unless you have all the facts on hand. |
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Sep 27 2018, 11:05 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(SilentVampire @ Sep 27 2018, 10:59 PM) Unifi is still miles better than Streamyx, and 99% would change to Unifi if it is available, even for a higher price. You are getting much faster speeds and definitely no regrets switching to Unifi. That's true. But since I'm not a particularly heavy user, not in a rush to upgrade. |
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Sep 27 2018, 11:12 PM
Show posts by this member only | IPv6 | Post
#54
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Junior Member
210 posts Joined: Jan 2011 |
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Sep 28 2018, 04:19 AM
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68 posts Joined: Sep 2018 |
QUOTE(eason47 @ Sep 27 2018, 10:33 PM) If anyone of you thinking to stay with TM forever, then you can skip reading my below message. Basically TM just impose double contract on its customer lol. Even though the Unifi TV Pack contract was for 1 year. And for the existing customer that already end their contract, they put the new contract for Unifi TV Pack. I must say whoever thinking of this double contract style on TM was very good manipulator lol. And some people backing up TM and do not say that TM not a monopoly is bs. If you're thinking to change to Maxis 30mbps or other service provider, then I suggest you to becareful with TM so called "free upgrade". 1. In 09 November 2017, they gave me a free speed upgrade to 8mbps, which they claimed there's no contract renewal for this streamyx. 2. At the same time, they provide me a Unifi TV Pack (Jumbo Lite- which I can login to watch their programs from computer or smartphone). Which, I never asked for it and never ever login to watch it. Now, they claiming there's a contract for this Unifi TV Pack 3. So, if I terminate my account before 09 November 2018, there will be a penalty charge on me. Is this sound logic? "Free upgrade" to you, no contract renewal on broadband, but there's contract renewal on the Unifi TV Pack. So, they probably could do that forever (giving upgrade, before your contract expired so there will be a contract renewal and tie you down). |
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Sep 28 2018, 07:36 AM
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Junior Member
257 posts Joined: Nov 2009 |
Yesterday my area there are TM people doing something for few hours at the dslam, and I noticed there is a new sticker on the dslam , SGD VC5011. Can I know is it they are upgrading our area which only support streamyx to vdsl?
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Sep 28 2018, 08:26 AM
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1,731 posts Joined: Jan 2007 |
Demand price cut on Streamyx, it didn't make sense when VS unifi price. Few more day...October
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Oct 1 2018, 07:21 AM
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#58
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Newbie
12 posts Joined: Jan 2018 |
- Upgrade for Streamyx? nope.
- Price cut for Streamyx? nope. - Lies to Streamyx users? heck yeah. - Milking Streamyx users? heck yeah. - Ability to disappoint Streamyx? 100%, never fail. im a 4mbps user, who struggled to upgrade to 4mbps cause no ports bla bla but finally got it. by the end of the year, i hope i will atleast get upgraded to 10mbps (or 8, or none at all ffs) we really are suffering inferior internet speed at ridiculous price. TIME y u no cover my area instead of incompetent TM? life sure aint fair :/ This post has been edited by iDamn: Oct 1 2018, 07:52 AM |
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Oct 1 2018, 01:17 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(agewisdom @ Sep 27 2018, 10:01 PM) According to my 'friend', who asked someone at TM, the so called free upgrade only lasts like one year. Meaning, if you're paying for Streamyx, say at RM88 and the UNIFI package you're being upgraded to is worth RM129, then, the price is maintained at RM88 for ONE YEAR. Then it reverts back to the market rate of RM129. Not sure whether this is the case, but whoever is interested can re-check with the customer service at TM point. *** So, just don't blindly click to upgrade from Streamyx to UNIFI unless you have all the facts on hand. » Click to show Spoiler - click again to hide... « My cousin got this letter from tm, tm send a letter to his house. He already called twice for double checked on 100 and tm point setapak. He got 10mbps with no extra charges by monthly and with no extra contract if migrate to unifi. He also got free 600min calls. But no give stb, just view need to view hyyptv in phone or pc. He already ask about the timeframe for that letter, the customer service said until next year.By the way, he is on edu package plan that get free hp laptop long long time ago..during that time edu package for colleague or ipt students only can apply for that package. edu package that time for 1mbps, 2mbps and 4mbps, so he apply for 2mbps for starting then he applied for 4mbps (rm88) during that time sst have too but utilities not charges at all..so no sst charges that time. Then after tm launch first thank you surprise he got free webe but he didn't take. Then after year by year, tm promoter offer him 30mbps(rm139 & rm149) & 50mbps(159 & 179) and lastly unifi lite 10mbps(rm129). He doesn't take its all, still maintain never accepted. During that time he also ask from tm livechat why he doesn't got atleast 8mbps / unifi lite on same price because he knews someone also get same price like him but got 8mbps / unifi lite..that is why he still maintain his streamyx..tm livechat answered sorry free speed upgrade already expired..then this year he still got same promotions until this yellow letter the latest promotion. He said he will upgrade to this yellow latest promotion, before that he will reach direct to tm point setapak soon for double check again. By the way he just a regular user, no torrenting or downloading any movies or big size software files. Just watching online streaming like youtube or movie online on weekend. Working days, he just watch tv only because he return home late..lolz.. Anyone get this letter too? |
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Oct 1 2018, 01:43 PM
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Senior Member
732 posts Joined: Dec 2017 |
QUOTE(mds14 @ Sep 28 2018, 04:19 AM) Basically TM just impose double contract on its customer lol. Even though the Unifi TV Pack contract was for 1 year. And for the existing customer that already end their contract, they put the new contract for Unifi TV Pack. I must say whoever thinking of this double contract style on TM was very good manipulator lol. And some people backing up TM and do not say that TM not a monopoly is bs. In order to prevent that kind of dispute, lets back to basics. Contract must have offer and acceptance. If they call you and offer you something, you said yes, both offer and acceptance exist. There4, contractual terms are enforce-able. My case is different, im originally vip 5, TM upgrade me to vip10 without my consent, they did this on their own without seking for my permission be it email, letter or call. So, new contractual terms actually NOT enforceable. In fact, TM void agreement already by upgrading me as per contract's principles. But no one insane enough to actually sue someone for giving more value without requiring anything in exchange from you. See, there are things not even logic of law can do for you. This is common sense. Im very sensitive in this regard, I even call them for clarification demanding explanation to which they double confirm with me.Next time they call you, demand their name and continue the conversation through email instead, so everything got a record in black amd white instead just verbal and audio. You can also read all the contractual terma before you make acceptance of offer. In real life, if you do this too often, ppl may regard you as being too skeptical and too suspicious of others, evthg also dont trust and evthg also doubt. However, u got to protect urself from being conned. Life lesson 101 |
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Oct 1 2018, 02:06 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(misspinky @ Oct 1 2018, 01:17 PM) » Click to show Spoiler - click again to hide... « My cousin got this letter from tm, tm send a letter to his house. He already called twice for double checked on 100 and tm point setapak. He got 10mbps with no extra charges by monthly and with no extra contract if migrate to unifi. He also got free 600min calls. But no give stb, just view need to view hyyptv in phone or pc. He already ask about the timeframe for that letter, the customer service said until next year.By the way, he is on edu package plan that get free hp laptop long long time ago..during that time edu package for colleague or ipt students only can apply for that package. edu package that time for 1mbps, 2mbps and 4mbps, so he apply for 2mbps for starting then he applied for 4mbps (rm88) during that time sst have too but utilities not charges at all..so no sst charges that time. Then after tm launch first thank you surprise he got free webe but he didn't take. Then after year by year, tm promoter offer him 30mbps(rm139 & rm149) & 50mbps(159 & 179) and lastly unifi lite 10mbps(rm129). He doesn't take its all, still maintain never accepted. During that time he also ask from tm livechat why he doesn't got atleast 8mbps / unifi lite on same price because he knews someone also get same price like him but got 8mbps / unifi lite..that is why he still maintain his streamyx..tm livechat answered sorry free speed upgrade already expired..then this year he still got same promotions until this yellow letter the latest promotion. He said he will upgrade to this yellow latest promotion, before that he will reach direct to tm point setapak soon for double check again. By the way he just a regular user, no torrenting or downloading any movies or big size software files. Just watching online streaming like youtube or movie online on weekend. Working days, he just watch tv only because he return home late..lolz.. Anyone get this letter too? I'm more or less in the same situation. On Streamyx, can upgrade to UNIFI, got port but don't want to cos of price. How much is he paying now, monthly on Streamyx? From your information, he is on 4mbps at RM88 now? So he's being upgraded to 10mbps UNIFI at RM88? That's a good deal buty my questions are: 1. Is this RM88 at 10mbps UNIFI permanent? 2. Is he getting a free landed phone line? Cos from what I gather from what TM point told them: 1. Price maintained at 1 year only, then reverts back to the usual RM129 for UNIFI 10mbps 2. No more free landed phone line or have extra charges... |
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Oct 1 2018, 02:31 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(agewisdom @ Oct 1 2018, 03:06 PM) Thanks for sharing. So, you got yellow letter too? What speed they gave to you soon if changed? yes rm88 for 4mbps monthly..that have been told by tm point setapak if he proceed for unifi at the same price rm88 not including sst..yup..I'm more or less in the same situation. On Streamyx, can upgrade to UNIFI, got port but don't want to cos of price. How much is he paying now, monthly on Streamyx? From your information, he is on 4mbps at RM88 now? So he's being upgraded to 10mbps UNIFI at RM88? That's a good deal buty my questions are: 1. Is this RM88 at 10mbps UNIFI permanent? 2. Is he getting a free landed phone line? Cos from what I gather from what TM point told them: 1. Price maintained at 1 year only, then reverts back to the usual RM129 for UNIFI 10mbps 2. No more free landed phone line or have extra charges... ------------------------------------------------ That's a good deal buty my questions are: 1. Is this RM88 at 10mbps UNIFI permanent? 2. Is he getting a free landed phone line? ------------------------------------------------ 1) I'm not sure, i will ask him to double check with tm again whether price its permanent every year or not.. 2) He got free landed phone line with unlimited free calls. but he want try to maintain existing number. first hand owner(no recycle number). anyways, i will enlighten him to triple check on your question. He told me that he will go to tm point setapak in end of this month |
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Oct 1 2018, 02:52 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(misspinky @ Oct 1 2018, 02:31 PM) So, you got yellow letter too? What speed they gave to you soon if changed? yes rm88 for 4mbps monthly..that have been told by tm point setapak if he proceed for unifi at the same price rm88 not including sst..yup.. Thanks, sis! Do keep me updated, either here or through PM.------------------------------------------------ That's a good deal buty my questions are: 1. Is this RM88 at 10mbps UNIFI permanent? 2. Is he getting a free landed phone line? ------------------------------------------------ 1) I'm not sure, i will ask him to double check with tm again whether price its permanent every year or not.. 2) He got free landed phone line with unlimited free calls. but he want try to maintain existing number. first hand owner(no recycle number). anyways, i will enlighten him to triple check on your question. He told me that he will go to tm point setapak in end of this month My friend called TM, the person said the best they could offer is to maintain the same price but for one year only. Then price reverts back to the official pricing. Cos' when they put in the package, ask him to make sure he gets the below: Promo Discount Perpetual Else, after 2 years contract or one year, price will revert. |
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Oct 1 2018, 04:37 PM
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Newbie
12 posts Joined: Jan 2018 |
so.. if i ever get the upgrade to 10mbps from 4mbps@137, do i have to keep paying for 137 until the offer ends and revert back to.. 129?
this is a big if btw. its TM we're talking about. i might never see the day of faster internet |
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Oct 1 2018, 04:49 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(iDamn @ Oct 1 2018, 05:37 PM) so.. if i ever get the upgrade to 10mbps from 4mbps@137, do i have to keep paying for 137 until the offer ends and revert back to.. 129? if your area got unifi coverage better change to 100mbps with rm129..a few ringgit different a bit..or you just wait another tm new package before end of this year..if early the launch on this month or november if not late december..with much better price for now..i think they trick us again with 2years contract cheaper one but back to normal price after contract ended for upcoming package.. this is a big if btw. its TM we're talking about. i might never see the day of faster internet |
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Oct 1 2018, 05:04 PM
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12 posts Joined: Jan 2018 |
i dont like this "tricky" business of theirs. ofcourse if theres any better deal, i'd go for it. wouldnt wanna pay that much for inferior speed, no one would. but no choice. place got no unifi coverage since the beginning of time but the check.unifi.com site said that it'll come by the end of this year.
so i guess we'll just have to see whether or not they could fulfill their target and promises, or just a normal "another day, another disappointment" from TM. |
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Oct 1 2018, 08:04 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(misspinky @ Oct 1 2018, 02:31 PM) So, you got yellow letter too? What speed they gave to you soon if changed? yes rm88 for 4mbps monthly..that have been told by tm point setapak if he proceed for unifi at the same price rm88 not including sst..yup.. QUOTE(petertian @ Oct 1 2018, 07:46 PM)------------------------------------------------ That's a good deal buty my questions are: 1. Is this RM88 at 10mbps UNIFI permanent? 2. Is he getting a free landed phone line? ------------------------------------------------ 1) I'm not sure, i will ask him to double check with tm again whether price its permanent every year or not.. 2) He got free landed phone line with unlimited free calls. but he want try to maintain existing number. first hand owner(no recycle number). anyways, i will enlighten him to triple check on your question. He told me that he will go to tm point setapak in end of this month my dad told me this afternoon Unifi called my dad. They said, only installation and equipment are FREE. But still have to pay RM129 per month (100mbps) (no discount from OKU) i shocked n don't want RM129 cos quite expensive. i currently RM66 (1mbps streamyx) with OKU and no offer unifi.. if RM50 per month 10mbps or 20mbps. i ok https://forum.lowyat.net/index.php?showtopi...entry90446095 Someone else on another thread was told the above... This post has been edited by agewisdom: Oct 1 2018, 08:06 PM |
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Oct 1 2018, 09:59 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(agewisdom @ Oct 1 2018, 09:04 PM) QUOTE(petertian @ Oct 1 2018, 07:46 PM) pity for this fella..look like tm already stop for oku package..for me better tm make adjustment new price reduced with new package for all type of users. Tm big problems right now, they already make many different prices with different packages that same speed like others that make users got headache..for streamyx starting, why not price reduce at this new era for all users between old and new users, same price with the speed that they used now without extra contract and any hidden terms. unifi most big problems right now, a lot of price offer by them. why not for starting unifi lite 10mbps rm70, 30mbps rm80..for existing users and new user got same price. new users with contract and old users no extra contract just like maxis done now..my dad told me this afternoon Unifi called my dad. They said, only installation and equipment are FREE. But still have to pay RM129 per month (100mbps) (no discount from OKU) i shocked n don't want RM129 cos quite expensive. i currently RM66 (1mbps streamyx) with OKU and no offer unifi.. if RM50 per month 10mbps or 20mbps. i ok https://forum.lowyat.net/index.php?showtopi...entry90446095 Someone else on another thread was told the above... |
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Oct 1 2018, 10:47 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(misspinky @ Oct 1 2018, 09:59 PM) pity for this fella..look like tm already stop for oku package..for me better tm make adjustment new price reduced with new package for all type of users. Tm big problems right now, they already make many different prices with different packages that same speed like others that make users got headache..for streamyx starting, why not price reduce at this new era for all users between old and new users, same price with the speed that they used now without extra contract and any hidden terms. unifi most big problems right now, a lot of price offer by them. why not for starting unifi lite 10mbps rm70, 30mbps rm80..for existing users and new user got same price. new users with contract and old users no extra contract just like maxis done now.. To be fair, they should. But I guess they want to maintain their profit margins. If they implement what you mentioned above, I think they'll take a huge hit on both their revenue and profit. |
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Oct 2 2018, 08:45 AM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(agewisdom @ Oct 1 2018, 11:47 PM) To be fair, they should. But I guess they want to maintain their profit margins. If they implement what you mentioned above, I think they'll take a huge hit on both their revenue and profit. although we blame maxis quality and their services, they still maintain untung..just cool and steady..but tm do the hard way want to grab all thing that can be untung for them until their tactics burn themselves..greedy like no tomorrow for them..This post has been edited by misspinky: Oct 2 2018, 08:46 AM |
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Oct 2 2018, 08:53 AM
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Junior Member
309 posts Joined: Jul 2012 |
a few of streamyx users got free upgrade 8mbps and 10mbps. All they need to do just inform to tm first. About my cousin, he already called again tm point setapak. He got no extra contract with monthly payment rm88 without sst charges.. He just payed that price until he terminate the internet..So, next he will again ask face to face whether really true or not..
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Oct 2 2018, 08:57 AM
Show posts by this member only | IPv6 | Post
#72
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Senior Member
2,347 posts Joined: Apr 2008 |
Lol, can't wait for streamyx free upgrade. My sister was straight apply Unifi 100mbps for RM129. Yesterday the technician came to install unifi. Now the streamyx was under my name and unifi is under my sister name. So I will terminate my old streamyx account soon.
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Oct 2 2018, 11:27 AM
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Senior Member
1,780 posts Joined: Jul 2008 |
QUOTE(misspinky @ Oct 2 2018, 08:53 AM) a few of streamyx users got free upgrade 8mbps and 10mbps. All they need to do just inform to tm first. About my cousin, he already called again tm point setapak. He got no extra contract with monthly payment rm88 without sst charges.. He just payed that price until he terminate the internet..So, next he will again ask face to face whether really true or not.. currently my streamyx line RM 88 , after check with tm will upgrade to unifi 10mb with maintain RM 88 monthly but maxis fiber only RM 89 with 30 mb..... wait for tm upgrade or going maxis? which one better? |
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Oct 2 2018, 11:59 AM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(LTG @ Oct 2 2018, 12:27 PM) currently my streamyx line RM 88 , after check with tm will upgrade to unifi 10mb with maintain RM 88 monthly so, you just same speed as my cousin get soon if he changed its..Did they offer you free 600min calls? If they don't, then you should mention why you not get same situation like my cousin get too..if you using telephone too..if you care about costing first for a few ringgits with sst thing and doesn't care about the speed plus home telephone call..just regular user, on your call whether you wanna stick with streamyx or unifi 10mbps without no extra contract..If you more than regular one, and cared about the speed first, costing a few ringgits plus sst with contract 2 years, why not try maxis..but bare in mind, if you want unlimited calls too just add rm10..so, total rm99 for 30mbps without sst charges..but maxis fiber only RM 89 with 30 mb..... wait for tm upgrade or going maxis? which one better? |
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Oct 2 2018, 03:43 PM
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Junior Member
23 posts Joined: Dec 2008 |
im on 4mb streamyx. all my neighbors using unifi. checked my status just now and it says unifi coming to your area soon... waddanonsense u toking about? aiyohhhh kenot brain dis.
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Oct 2 2018, 04:02 PM
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5 posts Joined: Mar 2018 |
I was using streamyx 1Mbps for 3 years. Got upgraded to unifi 10Mbps last week and the month payment remains unchanged.
Went to TM point and double check, the TM staff confirmed the monthly payment for my upgraded unifi 10Mbps is the same as what I pay for my streamyx for "selama-lamanya" and there is no contract needed as well. Moreover, got the unifi-TV but only can be accessed using mobile phone. |
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Oct 2 2018, 04:59 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(wonglky @ Oct 2 2018, 05:02 PM) I was using streamyx 1Mbps for 3 years. Got upgraded to unifi 10Mbps last week and the month payment remains unchanged. How much price you pay for 1mbps?look like many users got offer 10mbps..Went to TM point and double check, the TM staff confirmed the monthly payment for my upgraded unifi 10Mbps is the same as what I pay for my streamyx for "selama-lamanya" and there is no contract needed as well. Moreover, got the unifi-TV but only can be accessed using mobile phone. |
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Oct 2 2018, 07:27 PM
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Senior Member
777 posts Joined: Apr 2012 |
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Oct 2 2018, 08:00 PM
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2 posts Joined: Sep 2018 |
i'm using Streamyx 4M and no upgradeable , no Unifi provided on landed area but there a condor at the back of my house with unifi services, the tm fiber for the condor is 2meter away from my house...
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Oct 3 2018, 03:15 AM
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12 posts Joined: Jan 2018 |
cmon, seeing as there are few getting free upgrade to 8-10 mbps already, i want it as well. thats 4-6mbps faster than my current 4mbps, especially upload speed :/
would be utterly disappointed if i get nothing by the end of the year. This post has been edited by iDamn: Oct 3 2018, 03:16 AM |
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Oct 3 2018, 08:30 AM
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5 posts Joined: Mar 2018 |
` e1`
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Oct 3 2018, 08:34 AM
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98 posts Joined: May 2011 |
QUOTE(agewisdom @ Oct 1 2018, 08:04 PM) QUOTE(petertian @ Oct 1 2018, 07:46 PM) from my personal experience, those call claiming they are from unifi and said you have to pay for RM129 for 100mbps(previously was RM129/10mbps) actually all are agents, they try to fool you and try to persuade you to sign up the new package with them, they can earn commission from every user sign up. I did received many calls from agents and persuade me to upgrade from streamyx to unifi for RM129, i told them currently my current bill RM88 is it paying the same also, they told me not is RM129. I direct went to TM point and check the upgrade and paying same amount RM88. If you sgin up with phone agent you will paying more.my dad told me this afternoon Unifi called my dad. They said, only installation and equipment are FREE. But still have to pay RM129 per month (100mbps) (no discount from OKU) i shocked n don't want RM129 cos quite expensive. i currently RM66 (1mbps streamyx) with OKU and no offer unifi.. if RM50 per month 10mbps or 20mbps. i ok https://forum.lowyat.net/index.php?showtopi...entry90446095 Someone else on another thread was told the above... |
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Oct 3 2018, 08:40 AM
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Junior Member
181 posts Joined: Mar 2005 |
QUOTE(misspinky @ Oct 2 2018, 04:59 PM) TM should give free contractless upgrade to 100Mbps. Their excuse is streamyx 1Mpbs to Unifi 10Mbps is 10 times speed upgrade.However some streamyx users are currently paying RM110 for 1Mbps. All those bullshit mentioned in the snailmail yellow letter about appreciation blah blah are crap. Only different of RM19 and can get 10 times more speed upgrade. |
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Oct 3 2018, 08:42 AM
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181 posts Joined: Mar 2005 |
QUOTE(sygoh3 @ Oct 3 2018, 08:34 AM) from my personal experience, those call claiming they are from unifi and said you have to pay for RM129 for 100mbps(previously was RM129/10mbps) actually all are agents, they try to fool you and try to persuade you to sign up the new package with them, they can earn commission from every user sign up. I did received many calls from agents and persuade me to upgrade from streamyx to unifi for RM129, i told them currently my current bill RM88 is it paying the same also, they told me not is RM129. I direct went to TM point and check the upgrade and paying same amount RM88. If you sgin up with phone agent you will paying more. Upgrade to 10 or 100 Mbps at same price of RM88?? |
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Oct 3 2018, 09:55 AM
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12 posts Joined: Jan 2018 |
if that phone call ever rang and offering me that 129@100mbps, i would instantly agree and sign up.
suffering enough paying for 137@4mbps. it doesnt feel worth it. atleast theres a slight price cut and significant speed boost. |
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Oct 3 2018, 10:07 AM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(cheepet @ Oct 3 2018, 09:40 AM) TM should give free contractless upgrade to 100Mbps. Their excuse is streamyx 1Mpbs to Unifi 10Mbps is 10 times speed upgrade. Right now, no one get free upgrade to 100mbps, the highest right now, they gave us 10mbps for those who paid rm88 package without extra contract. Most of us doesn't want extra contract, if wanna contract with better speed and a few ringgits may apply 100mbps.However some streamyx users are currently paying RM110 for 1Mbps. All those bullshit mentioned in the snailmail yellow letter about appreciation blah blah are crap. Only different of RM19 and can get 10 times more speed upgrade. |
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Oct 3 2018, 10:14 AM
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181 posts Joined: Mar 2005 |
QUOTE(misspinky @ Oct 3 2018, 10:07 AM) Right now, no one get free upgrade to 100mbps, the highest right now, they gave us 10mbps for those who paid rm88 package without extra contract. Most of us doesn't want extra contract, if wanna contract with better speed and a few ringgits may apply 100mbps. Rm88 for 10Mbps... I m paying Rm110 currently for 1Mbps. |
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Oct 3 2018, 11:18 AM
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98 posts Joined: May 2011 |
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Oct 3 2018, 12:06 PM
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309 posts Joined: Jul 2012 |
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Oct 3 2018, 01:25 PM
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98 posts Joined: May 2011 |
QUOTE(misspinky @ Oct 3 2018, 12:06 PM) so now from 10 mbps to 100mbps or from 4mbps > 10mbps then tm will straight away give 100mbps?with what price per month after that? My package upgraded from 4mbps to 10mbps in the "thank you surprise campaign", this round turbo upgrade is eligible to upgrade from 10mbps to 100mbs, but until now havent receive upgrade to 100mbps yet. Monthly paying RM88 |
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Oct 3 2018, 02:08 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(sygoh3 @ Oct 3 2018, 02:25 PM) My package upgraded from 4mbps to 10mbps in the "thank you surprise campaign", this round turbo upgrade is eligible to upgrade from 10mbps to 100mbs, but until now havent receive upgrade to 100mbps yet. Monthly paying RM88 i see..if you got its soon, you're lucky, first user with lowest price for best speed..others that applied for 100mbps with rm129 will be mad at tm..better than my cousin's deal..he got 10mbps only with same price just like you but he don't get thank you surprise campaign that offer him 10mbps during that time..he just got webe only.. |
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Oct 3 2018, 04:09 PM
Show posts by this member only | IPv6 | Post
#92
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Newbie
12 posts Joined: Jan 2018 |
fiber cable please come to my area 😢🙏
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Oct 3 2018, 07:04 PM
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Senior Member
2,399 posts Joined: Jul 2009 From: /dev/null |
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Oct 3 2018, 07:21 PM
Show posts by this member only | IPv6 | Post
#94
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Senior Member
3,669 posts Joined: Apr 2006 |
QUOTE(Anime4000 @ Oct 3 2018, 07:04 PM) this is my ADSL Stats http://miloiot.ml/tm/and this base on calculator (estimation) even though my taman surrounded by Unifi, and TM no plan to full fiber possible to ask VDSL2 ? atleast 30mbps unlimited with much better UPLOAD is good or nothing... Use this site to check your house address. If the output "AddressType": "SUBB", then VDSL2. If "AddressType": "NON-SUBB" = you are screwed. And no, SUBB = max vdsl2 might be 20Mbps if my source is to be believed. That 30Mbps is reserved for HSBB VDSL2 high rise building only. |
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Oct 3 2018, 07:42 PM
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Senior Member
2,399 posts Joined: Jul 2009 From: /dev/null |
QUOTE(JohnLai @ Oct 3 2018, 07:21 PM) Yeah, pretty screwed! |
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Oct 3 2018, 08:34 PM
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2,930 posts Joined: Jan 2007 From: Kolej Universiti Agrosains Malaysia, Melaka |
I am on SUBB btw, but nowhere I am able to go for any upgrade so far.
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Oct 3 2018, 08:45 PM
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Junior Member
78 posts Joined: Jul 2008 From: Telok P. Garang |
Today at TM point, my unifi application went to the demand list but they still giving me 2 years price cut for both my streamyx account. RM99 for 8mbps RM88 for 4mbps.
Better than nothing i guess? |
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Oct 3 2018, 08:57 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(Sairenji @ Oct 3 2018, 09:45 PM) Today at TM point, my unifi application went to the demand list but they still giving me 2 years price cut for both my streamyx account. RM99 for 8mbps RM88 for 4mbps. wow thats new info..some of user like my cousin that paid rm88 for 4mbps got free upgrade to 8mbps with same price but my cousin don't get it the deal..yup better one than none..Better than nothing i guess? |
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Oct 3 2018, 11:56 PM
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394 posts Joined: Jan 2014 |
QUOTE(Sairenji @ Oct 3 2018, 08:45 PM) Today at TM point, my unifi application went to the demand list but they still giving me 2 years price cut for both my streamyx account. RM99 for 8mbps RM88 for 4mbps. Maxis Fiber 30Mbps - RM89 Better than nothing i guess? paying more getting less as usual from TM.. price should go down RM50 ! |
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Oct 4 2018, 10:31 AM
Show posts by this member only | IPv6 | Post
#100
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Junior Member
290 posts Joined: Feb 2016 |
want to ask where to request installation of fibre cable on my area?
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Oct 4 2018, 01:35 PM
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23 posts Joined: Dec 2008 |
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Oct 4 2018, 01:37 PM
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23 posts Joined: Dec 2008 |
QUOTE(misspinky @ Oct 3 2018, 10:07 AM) Right now, no one get free upgrade to 100mbps, the highest right now, they gave us 10mbps for those who paid rm88 package without extra contract. Most of us doesn't want extra contract, if wanna contract with better speed and a few ringgits may apply 100mbps. how to check this for me? |
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Oct 4 2018, 01:38 PM
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23 posts Joined: Dec 2008 |
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Oct 4 2018, 01:48 PM
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26 posts Joined: Dec 2005 |
QUOTE(cheepet @ Oct 3 2018, 10:14 AM) TM upgraded my dads plan from 1MB streamyx to 10mb unifi lite(RM80+RM30 Aneka TV) without out contract. They even pulled a new fiber from the other street just to my house since the the nearest port is fully utilized and running inside ceiling without extra charges |
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Oct 4 2018, 02:48 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(ahpeace @ Oct 4 2018, 02:37 PM) you may refer from first page. streamyx upgradeOtherwise if you get yellow letter from tm. |
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Oct 4 2018, 10:05 PM
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Senior Member
777 posts Joined: Apr 2012 |
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Oct 4 2018, 11:36 PM
Show posts by this member only | IPv6 | Post
#107
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Senior Member
1,785 posts Joined: Jan 2003 |
I need some advice.. I'm currently streamyX user which cablering 2 phones(1 for upstairs and 1 for downstairs) with normal phone line..
My question is do I able to do like this cabling if I subscribe unifi |
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Oct 4 2018, 11:53 PM
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Junior Member
126 posts Joined: Nov 2013 |
QUOTE(junclj @ Oct 2 2018, 08:57 AM) Lol, can't wait for streamyx free upgrade. My sister was straight apply Unifi 100mbps for RM129. Yesterday the technician came to install unifi. Now the streamyx was under my name and unifi is under my sister name. So I will terminate my old streamyx account soon. That's what my family do now. Mom on streamyx, and I applied for unifi 100mbps on tm point near my area and wait for fiber coming my taman. If 3 months no fiber coming they will auto cancel my application. |
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Oct 7 2018, 11:01 AM
Show posts by this member only | IPv6 | Post
#109
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Newbie
12 posts Joined: Jan 2018 |
a relative of mine now flaunting that he got free upgrade from TIME. 100mbps to 500mbps. not only that, he also got a price cut. from 149 to 139. well played TIME. now you only need to expand your coverage and i'll be forever done with TM. unless they could provide fiber in my area first. it sure feels bad :/
This post has been edited by iDamn: Oct 7 2018, 11:01 AM |
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Oct 12 2018, 01:43 AM
Show posts by this member only | IPv6 | Post
#110
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Junior Member
210 posts Joined: Jan 2011 |
Get phone call from tm for the streamyx free upgrade promo which my 4mbps package will be upgraded to 100mbps for rm129/m as my area supported it
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Oct 12 2018, 08:49 AM
Show posts by this member only | IPv6 | Post
#111
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Junior Member
344 posts Joined: Nov 2010 |
still no option for VDSL users?☹️☹️☹️☹️ 30mbps rm79, no Unifi package for unlimited quota 😊😊😊☹️
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Oct 12 2018, 09:31 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(ken120 @ Oct 12 2018, 01:43 AM) Get phone call from tm for the streamyx free upgrade promo which my 4mbps package will be upgraded to 100mbps for rm129/m as my area supported it That is not the promotions.100mbps is available in the market with rm129/mth... Just the coverage of Unifi add on only... |
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Oct 12 2018, 09:35 AM
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Junior Member
506 posts Joined: May 2010 |
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Oct 12 2018, 09:48 AM
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Senior Member
777 posts Joined: Apr 2012 |
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Oct 12 2018, 10:22 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
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Oct 12 2018, 11:09 AM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE (sygoh3 @ Oct 3 2018, 11:18 AM) my package upgraded from 4mbps to unifi 10mbps, i did check with TM live chat said my package eligible to upgrade to 100mbps. if i'm not mistaken last time sygoh said he/she pay price rm88 but from 4mbps(rm88) > unifi lite 10mbps(rm88). Then he/she still got free upgrade with same price rm88 with 100mbps. He/she might be the first user got 100mbps with same price(rm88). |
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Oct 12 2018, 11:14 AM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(JuneResources @ Oct 12 2018, 11:22 AM) Yes, sorry for my noob languange.. wow..just rm8 less than others paid rm88 just like my cousin got this package too..but will paid rm88..If regular user, for me its worth..better than paying much cost..so, you are from what speed?did they tell you that can keep your same phone number?By the way, I receive a call frm TM upgrade to 10mbps only RM80/mth with free call frm landline and free unifi playTV. Does it worth? |
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Oct 12 2018, 11:28 AM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(ken120 @ Oct 12 2018, 02:43 AM) Get phone call from tm for the streamyx free upgrade promo which my 4mbps package will be upgraded to 100mbps for rm129/m as my area supported it QUOTE(JuneResources @ Oct 12 2018, 10:31 AM) That is not the promotions. indeed, not promo one..just normal upgrade..but you need to pay more, not at same price and terms conditions.100mbps is available in the market with rm129/mth... Just the coverage of Unifi add on only... |
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Oct 12 2018, 12:59 PM
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Junior Member
210 posts Joined: Jan 2011 |
QUOTE(JuneResources @ Oct 12 2018, 09:31 AM) That is not the promotions. yes, but for that i cant maintain my phone number as it must be new number per i go check at tmpoint when it launch. And they put an option that i can opt for 30mbps for 139 which will be turbo-ed end of this year or early of next year.100mbps is available in the market with rm129/mth... Just the coverage of Unifi add on only... |
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Oct 12 2018, 01:39 PM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(misspinky @ Oct 12 2018, 11:09 AM) if i'm not mistaken last time sygoh said he/she pay price rm88 but from 4mbps(rm88) > unifi lite 10mbps(rm88). Then he/she still got free upgrade with same price rm88 with 100mbps. He/she might be the first user got 100mbps with same price(rm88). That's pretty shit cool 100mbps will same price rm88..Remember transfer ownership to me if he want to cancel account.. QUOTE(misspinky @ Oct 12 2018, 11:14 AM) wow..just rm8 less than others paid rm88 just like my cousin got this package too..but will paid rm88..If regular user, for me its worth..better than paying much cost..so, you are from what speed?did they tell you that can keep your same phone number? Yes, I have 2 streamyx account which totally different state..1) At East Malaysia - Currently holding 1mbps (rm68) > done free upgrade during 2x campaign 2mbps (rm68).. They got offer me from 2mbps to unifi lite 10mbps (rm80/mth exclude sst).. But after check, currently port is full... 2) At Semenanjung - currently holding 4mbps (rm88) > fail free upgrade during 2x campaign because previously I upgrade myself from 1mbps (rm68) to 4mbps... Although currently have unifi coverage, but still receive a call from TM, keep offering me free upgrade to unifi 100mbps with rm129/mth... I reject them coz I want your "special" or "something unique" for me. That's not the "offer"... For keep same number, they say it is case by case.. Coz need to check whether technical side or something else teams can maintain the same number or not. But if number cannot maintain, they say I have 2 homeline which one number is unifi voip while another is old number. However the worst is I need to pay rental fee if keep the old number.. Never mind, wait for them unique and special pack.. Coz I also planning to go other service fiber provider if still no offer from them... Time is keep running. But once I lost the patient, it's over... |
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Oct 12 2018, 03:32 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(JuneResources @ Oct 12 2018, 02:39 PM) That's pretty shit cool 100mbps will same price rm88.. Lolz..sorry about misunderstand for you, what i mean is about sygoh, he/she will be first one got that speed 100mbps with price rm88, if tm done make the upgrade for him/her. About my cousin, he is from 4mbps(education plan) with rm88, if i'm not mistaken during end of year 2007, he applied this package. Then, when tm first launch thank you surprise, he just got webe only. Then, unifi lite launch, some users that paid same price just like him with same speed, already got atleast 8mbps(rm88) or unifi lite(rm88). He doesn't get both of its, many times he raised the issues why he doesn't get that offer but tm offer him new plan unifi lite(rm129) & 30mbps(rm139). He rejected both of its. So, if someone got offer like sygoh will be lucky because the lowest paid with bang speed. My cousin only got yellow letter offer with unifi lite(rm88), he might raised the issued back if he got known someone successful get 100mbps with same price he paid now.Remember transfer ownership to me if he want to cancel account.. Yes, I have 2 streamyx account which totally different state.. 1) At East Malaysia - Currently holding 1mbps (rm68) > done free upgrade during 2x campaign 2mbps (rm68).. They got offer me from 2mbps to unifi lite 10mbps (rm80/mth exclude sst).. But after check, currently port is full... 2) At Semenanjung - currently holding 4mbps (rm88) > fail free upgrade during 2x campaign because previously I upgrade myself from 1mbps (rm68) to 4mbps... Although currently have unifi coverage, but still receive a call from TM, keep offering me free upgrade to unifi 100mbps with rm129/mth... I reject them coz I want your "special" or "something unique" for me. That's not the "offer"... For keep same number, they say it is case by case.. Coz need to check whether technical side or something else teams can maintain the same number or not. But if number cannot maintain, they say I have 2 homeline which one number is unifi voip while another is old number. However the worst is I need to pay rental fee if keep the old number.. Never mind, wait for them unique and special pack.. Coz I also planning to go other service fiber provider if still no offer from them... Time is keep running. But once I lost the patient, it's over... So, sygoh 4mbps > 10mbps > 100mbps = rm88 my cousin 4mbps > 10mbps = rm88 which one you wanted it? |
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Oct 12 2018, 08:13 PM
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Senior Member
777 posts Joined: Apr 2012 |
QUOTE(JuneResources @ Oct 12 2018, 10:22 AM) Yes, sorry for my noob languange.. If faster speed than u currently have and u will pay same amount,give it a try.By the way, I receive a call frm TM upgrade to 10mbps only RM80/mth with free call frm landline and free unifi playTV. Does it worth? Still better than nothing (especially streamyx users who pay more for slowest speed) |
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Oct 12 2018, 08:57 PM
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Junior Member
304 posts Joined: Aug 2018 |
QUOTE(misspinky @ Oct 12 2018, 03:32 PM) Lolz..sorry about misunderstand for you, what i mean is about sygoh, he/she will be first one got that speed 100mbps with price rm88, if tm done make the upgrade for him/her. About my cousin, he is from 4mbps(education plan) with rm88, if i'm not mistaken during end of year 2007, he applied this package. Then, when tm first launch thank you surprise, he just got webe only. Then, unifi lite launch, some users that paid same price just like him with same speed, already got atleast 8mbps(rm88) or unifi lite(rm88). He doesn't get both of its, many times he raised the issues why he doesn't get that offer but tm offer him new plan unifi lite(rm129) & 30mbps(rm139). He rejected both of its. So, if someone got offer like sygoh will be lucky because the lowest paid with bang speed. My cousin only got yellow letter offer with unifi lite(rm88), he might raised the issued back if he got known someone successful get 100mbps with same price he paid now. Wow, so much cheaper than Me on unifi 10Mbps edu pack getting turboed for RM99.So, sygoh 4mbps > 10mbps > 100mbps = rm88 my cousin 4mbps > 10mbps = rm88 which one you wanted it? |
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Oct 12 2018, 10:44 PM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(misspinky @ Oct 12 2018, 03:32 PM) Lolz..sorry about misunderstand for you, what i mean is about sygoh, he/she will be first one got that speed 100mbps with price rm88, if tm done make the upgrade for him/her. About my cousin, he is from 4mbps(education plan) with rm88, if i'm not mistaken during end of year 2007, he applied this package. Then, when tm first launch thank you surprise, he just got webe only. Then, unifi lite launch, some users that paid same price just like him with same speed, already got atleast 8mbps(rm88) or unifi lite(rm88). He doesn't get both of its, many times he raised the issues why he doesn't get that offer but tm offer him new plan unifi lite(rm129) & 30mbps(rm139). He rejected both of its. So, if someone got offer like sygoh will be lucky because the lowest paid with bang speed. My cousin only got yellow letter offer with unifi lite(rm88), he might raised the issued back if he got known someone successful get 100mbps with same price he paid now. Wow.. Seems like got few history already. So, sygoh 4mbps > 10mbps > 100mbps = rm88 my cousin 4mbps > 10mbps = rm88 which one you wanted it? Of course if can get 100mbps rm88, then take it lah.. I believe most of people will jealous sygoh.. Hahaha.. Bt if can't get the offer 100mbps rm88, then can get offer 10mbps rm88 still can acceptable. Because now the current market rm79 unifi 30mbps No free call n no unifi playtv, worst capped 60gb quota. |
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Oct 14 2018, 09:25 PM
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Senior Member
755 posts Joined: Oct 2008 From: Taiping, Perak |
I also got RM88 free turbo-ed 100mbps.. XD
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Oct 15 2018, 10:20 AM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(JuneResources @ Oct 12 2018, 11:44 PM) Wow.. Seems like got few history already. yup..better than nothing..Of course if can get 100mbps rm88, then take it lah.. I believe most of people will jealous sygoh.. Hahaha.. Bt if can't get the offer 100mbps rm88, then can get offer 10mbps rm88 still can acceptable. Because now the current market rm79 unifi 30mbps No free call n no unifi playtv, worst capped 60gb quota. QUOTE(ukiya21 @ Oct 14 2018, 10:25 PM) wow..nice.. you are second user got 100mbps with the lowest so far.. are you from unifi lite or direct from 4mbps? This post has been edited by misspinky: Oct 15 2018, 10:26 AM |
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Oct 16 2018, 10:53 AM
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Junior Member
181 posts Joined: Mar 2005 |
TM called and offer to upgrade my 1Mpps streamyx to only 10Mbps for same price at RM110.
I told the lady I want 100Mbps at current price but she told system cannot do since only allow 10Mbps |
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Oct 16 2018, 10:55 AM
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Senior Member
732 posts Joined: Dec 2017 |
QUOTE(cheepet @ Oct 16 2018, 10:53 AM) TM called and offer to upgrade my 1Mpps streamyx to only 10Mbps for same price at RM110. Tell her who designed the system? God or human? What is cannot? Fix that up!I told the lady I want 100Mbps at current price but she told system cannot do since only allow 10Mbps |
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Oct 16 2018, 10:58 AM
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Junior Member
181 posts Joined: Mar 2005 |
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Oct 16 2018, 11:57 AM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE TM called and offer to upgrade my 1Mpps streamyx to only 10Mbps for same price at RM110. I told the lady I want 100Mbps at current price but she told system cannot do since only allow 10Mbps Then ask her why not give you same speed but give you rm88 because you're from the lowest speed than others but paid high. if from 4mbps to 10mbps, then will be different story. you got same free speed upgrade(10mbps) but different monthly charges. he still paid rm88 even he proceed the upgrade soon. This post has been edited by misspinky: Oct 16 2018, 11:58 AM |
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Oct 16 2018, 12:43 PM
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Junior Member
181 posts Joined: Mar 2005 |
QUOTE(misspinky @ Oct 16 2018, 11:57 AM) Then ask her why not give you same speed but give you rm88 because you're from the lowest speed than others but paid high. if from 4mbps to 10mbps, then will be different story. I doubt the person who called got the leeway to offer price reduction or speed upgrade as she keep on mentioning abt system and her job is to ask whether I want to take up the offer or not.you got same free speed upgrade(10mbps) but different monthly charges. he still paid rm88 even he proceed the upgrade soon. https://www.thestar.com.my/business/busines...amyx-customers/ |
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Oct 16 2018, 01:16 PM
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Junior Member
186 posts Joined: Aug 2018 |
What sort of offer is this RM88 for 100mbps thing?
Education-plan related? Or some kind of secret special-few-people only offer? Any contracts for it? And is it also some persuasion tactic to get die hard Streamyx non-converts to convert to Unifi? And does the offer come to you uninvited? Meaning out of the blue you get a call or you need to lodge some complaint and they counter offer this to you? |
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Oct 16 2018, 01:20 PM
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Senior Member
732 posts Joined: Dec 2017 |
QUOTE(fookhing @ Oct 16 2018, 01:16 PM) What sort of offer is this RM88 for 100mbps thing? Done automatically i guess, they are originally unifi lite 10Mbps, from 8mbps@rm88 way back.Education-plan related? Or some kind of secret special-few-people only offer? Any contracts for it? And is it also some persuasion tactic to get die hard Streamyx non-converts to convert to Unifi? And does the offer come to you uninvited? Meaning out of the blue you get a call or you need to lodge some complaint and they counter offer this to you? |
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Oct 16 2018, 01:41 PM
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Junior Member
181 posts Joined: Mar 2005 |
So no streamyx 1 Mbps RM110 user got upgraded to 100Mbps for the same price??
According to news already 170k streamyx users upgraded to unifi. |
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Oct 16 2018, 01:50 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(cheepet @ Oct 16 2018, 11:58 AM) She refused to entertain my request... she told if want 100Mbps for RM129 then go to TM point This remind me on my streamyx package(8mbps - rm130 without sst), tm suddenly send an email to me about free turbo upgrade, they gave me 30mbps soon if i proceed the upgrade with currently charges rm130. I told I will lodge a complaint at MCMC which I just did. |
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Oct 16 2018, 02:03 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(fookhing @ Oct 16 2018, 02:16 PM) What sort of offer is this RM88 for 100mbps thing? That price rm88 for those who apply old package that called jom jimat/student plan, come with free hp laptop/1malaysia laptop/tablet. This package very very old package for students university/colleague first year students only can apply it. if that students in second year cannot apply it. Another one package that got free tablet for those salary below rm3k only certain area selected that can apply through agent only.Education-plan related? Or some kind of secret special-few-people only offer? Any contracts for it? And is it also some persuasion tactic to get die hard Streamyx non-converts to convert to Unifi? And does the offer come to you uninvited? Meaning out of the blue you get a call or you need to lodge some complaint and they counter offer this to you? for those who apply education plan - rm99 got nothing freebies item. |
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Oct 16 2018, 02:09 PM
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Senior Member
1,418 posts Joined: Jul 2015 |
The recent star report says that no streamyx users have been given free 2x speed upgrade yet, unless upgraded to unifi.
Report says that will by end of year provide free 2x upgrade if possible, but i doubt its sufficient given the price As most streamyx users contracts long over, i would expect most to terminate and resubscribe to lower price. The process is expected to be troublesome i suppose as those new packages are not eligible for free upgrade to unifi. This post has been edited by miloaisdino: Oct 16 2018, 02:10 PM |
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Oct 16 2018, 02:40 PM
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Junior Member
181 posts Joined: Mar 2005 |
QUOTE(misspinky @ Oct 16 2018, 01:50 PM) This remind me on my streamyx package(8mbps - rm130 without sst), tm suddenly send an email to me about free turbo upgrade, they gave me 30mbps soon if i proceed the upgrade with currently charges rm130. So what package are you now on after not taking up the free upgrade?Btw I suspected the person who called me might not be from TM. Could be Agent or reseller. Tel No is 79331600. |
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Oct 16 2018, 04:27 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(cheepet @ Oct 16 2018, 03:40 PM) So what package are you now on after not taking up the free upgrade? Btw I suspected the person who called me might not be from TM. Could be Agent or reseller. Tel No is 79331600. » Click to show Spoiler - click again to hide... « They not mentioned me and for all of us until when this free offer ended soon. you got called from tm marketing, you should get an offer like us, got email or a yellow letter from tm, both of its mentioned free upgrade without any charges but remain same monthly charges. For my offer, not absolutely great deal because right now 100mbps rm129, mine rm130 with 30mbps.. too much gap different..so terminate, is last resort. if i'm similar just like other lucky users rm88 or rm99 then free upgrade like this 10 or 30mbps or 50mbps, so i might consider it again. |
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Oct 16 2018, 04:31 PM
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Junior Member
181 posts Joined: Mar 2005 |
QUOTE(misspinky @ Oct 16 2018, 04:27 PM) » Click to show Spoiler - click again to hide... « They not mentioned me and for all of us until when this free offer ended soon. you got called from tm marketing, you should get an offer like us, got email or a yellow letter from tm, both of its mentioned free upgrade without any charges but remain same monthly charges. For my offer, not absolutely great deal because right now 100mbps rm129, mine rm130 with 30mbps.. too much gap different..so terminate, is last resort. if i'm similar just like other lucky users rm88 or rm99 then free upgrade like this 10 or 30mbps or 50mbps, so i might consider it again. |
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Oct 16 2018, 05:00 PM
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Junior Member
309 posts Joined: Jul 2012 |
QUOTE(cheepet @ Oct 16 2018, 05:31 PM) Yes I got the e-mail and also the yellow letter. But I m reluctant to take up the offer as RM110 for 10Mbps is not a good deal. I can add RM19 for RM129 100Mbps. Anyway I lodged a complaint at MCMC website although I doubt action would be taken as some of my friend complaint also being closed frequently without solution. |
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Oct 16 2018, 07:52 PM
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Junior Member
181 posts Joined: Mar 2005 |
QUOTE(misspinky @ Oct 16 2018, 05:00 PM) |
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Oct 17 2018, 10:49 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(misspinky @ Oct 16 2018, 05:00 PM) See how they close the report. Each week create 1 report.. 1 month then can have 4 reports already.. They keep closed, then we keep create... |
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Oct 17 2018, 12:29 PM
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Junior Member
96 posts Joined: Dec 2010 From: The Grid |
"unifi is coming to your area"
I'm on streamyx legacy RM44 512K within unifi area but port finish. My current streamyx port support up to 4M & TM should just auto upgrade it at least to 2M without needing to wait for additional unifi port for ages. |
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Oct 18 2018, 08:44 PM
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Senior Member
729 posts Joined: Mar 2007 |
Hi all,
Has anyone on Streamyx but in an existing UNIFI area actually accepted the so called 'FREE' upgrade to UNIFI? What are the exact terms? 1. Are the monthly charges exactly the same as UNIFI? This is especially for those with permanent discounts and paying below RM99 monthly? 2. Installation charges? Some feedback would be great. |
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Oct 22 2018, 08:00 AM
Show posts by this member only | IPv6 | Post
#146
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Junior Member
140 posts Joined: Jan 2007 From: KK-KL |
Last 2 weeks my phone no dial tone but my streamyx still working, call them to fix it. After they fixed it, my streamyx die, then received a call said the port strike by lightning. Wait few days not fix yet, made another report. After the technician fixed it, I notice the ADSL stat change to 4MB (I subscribed 1 MB package, last year received free upgrade to 2MB). Yesterday after I restart my modem, I notice the speed jump to 350++ kbps, I didn't bother because I thought their side gone crazy. Today login to my account, I notice they upgrade my package to 4 MB, starting yesterday but I didn't receive any email about this.
I was wondering if I upgrade to unifi 100MB, will they ask me to pay penalty? |
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Oct 23 2018, 06:41 PM
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Junior Member
178 posts Joined: Jan 2011 |
TM Net ... all fake promises. Free upgrade by phase but hello where is your schedule timeline for upgrade?
Free upgrade but you need to wait for 5 years, you want or not? Ltr reverse back government, they got "protection" again. We all mati la....monopoly game again with premium prices and turtle speed connection. |
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Oct 25 2018, 05:41 PM
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Senior Member
569 posts Joined: Jan 2003 From: dust world |
QUOTE(ericong77 @ Oct 22 2018, 08:00 AM) Last 2 weeks my phone no dial tone but my streamyx still working, call them to fix it. After they fixed it, my streamyx die, then received a call said the port strike by lightning. Wait few days not fix yet, made another report. After the technician fixed it, I notice the ADSL stat change to 4MB (I subscribed 1 MB package, last year received free upgrade to 2MB). Yesterday after I restart my modem, I notice the speed jump to 350++ kbps, I didn't bother because I thought their side gone crazy. Today login to my account, I notice they upgrade my package to 4 MB, starting yesterday but I didn't receive any email about this. I am in same upgrade with you, but with official email from Unifi. I was wondering if I upgrade to unifi 100MB, will they ask me to pay penalty? Sign into my unifi account page and notice it is the free upgrade for 2018. I am facing no free unifi port at my area, so treat it as usual first. May later go and make noise for free 8mb upgrade. This post has been edited by dust: Oct 25 2018, 05:43 PM |
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Oct 26 2018, 03:40 AM
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Senior Member
1,178 posts Joined: May 2007 |
1) Congratulation, eligible for free upgrade
but when they call me and check the coverage always say not yet |
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Oct 26 2018, 09:24 AM
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Junior Member
256 posts Joined: Jun 2012 |
QUOTE(ericong77 @ Oct 22 2018, 08:00 AM) Last 2 weeks my phone no dial tone but my streamyx still working, call them to fix it. After they fixed it, my streamyx die, then received a call said the port strike by lightning. Wait few days not fix yet, made another report. After the technician fixed it, I notice the ADSL stat change to 4MB (I subscribed 1 MB package, last year received free upgrade to 2MB). Yesterday after I restart my modem, I notice the speed jump to 350++ kbps, I didn't bother because I thought their side gone crazy. Today login to my account, I notice they upgrade my package to 4 MB, starting yesterday but I didn't receive any email about this. wish lighting strike my area tm port like you I was wondering if I upgrade to unifi 100MB, will they ask me to pay penalty? |
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Oct 26 2018, 01:55 PM
Show posts by this member only | IPv6 | Post
#151
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Junior Member
140 posts Joined: Jan 2007 From: KK-KL |
QUOTE(dust @ Oct 25 2018, 05:41 PM) I am in same upgrade with you, but with official email from Unifi. My area got unifi, not sure if I sign up 100MB RM129, will they penalty me or not.Sign into my unifi account page and notice it is the free upgrade for 2018. I am facing no free unifi port at my area, so treat it as usual first. May later go and make noise for free 8mb upgrade. QUOTE(advgamer @ Oct 26 2018, 09:24 AM) wish lighting strike my area tm port like you Don't la, 3 days no internet you know, I have to use my phone as WiFi hotspot. |
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Oct 26 2018, 03:02 PM
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Senior Member
1,704 posts Joined: Jan 2003 From: Hogoh Pahang Hogoh |
every week , even in a day same sms delivered 2-3 times to my num
RM0.00 unifi: Don't miss this chance. Get upgraded to unifi for FREE! Ports are limited. Hurry and register at unifi.com.my/streamyxupgrade but still no upgrade.. meh |
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Oct 26 2018, 04:40 PM
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Senior Member
569 posts Joined: Jan 2003 From: dust world |
QUOTE(ericong77 @ Oct 26 2018, 01:55 PM) My area got unifi, not sure if I sign up 100MB RM129, will they penalty me or not. Why worry, as this official free upgrade and also a way they use to stop streamyx user to complaint. Don't la, 3 days no internet you know, I have to use my phone as WiFi hotspot. We have the choice for wanna upgrade or not. I have informed the staff at TM that better to have free port for UNIFI than free upgrade for 8mb. Unless they further reduce its price to way way lower. This post has been edited by dust: Oct 26 2018, 04:43 PM |
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Oct 29 2018, 03:26 PM
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Senior Member
636 posts Joined: Jan 2003 |
Offered Unifi Lite 10mbps (with std+unifi play tv) for existing streamyx 4mbps. Price remain as existing package.
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Oct 29 2018, 07:15 PM
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Junior Member
173 posts Joined: Mar 2015 |
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Nov 1 2018, 06:23 PM
Show posts by this member only | IPv6 | Post
#156
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Senior Member
1,156 posts Joined: Dec 2007 |
QUOTE(JohnLai @ Sep 24 2018, 07:37 PM) =.= There are three outputs: 1) Congratulation, eligible for free upgrade 2) Coming soon ---> equivalent to "nope, no free upgrade for you" 3) Sorry, we will work hard to bring service, technological limitation etc. QUOTE unifi is coming to your area The unifi network is growing every day and we will continue to update you when your unifi is available in your area. Meanwhile, please update your profile so we can let you know when you’re ready to be upgraded. Thank you. |
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Nov 4 2018, 10:43 AM
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Senior Member
8,259 posts Joined: Sep 2009 |
Still waiting.. no call, no sms, no email yet..
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Nov 7 2018, 11:15 AM
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Junior Member
333 posts Joined: Oct 2004 |
So far no good news for me. My area is 'Unified' but no more ports. I am subscribed to Streamyx 2mbps. Any way to get them to upgrade to 8mpbs first?
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Nov 8 2018, 08:23 AM
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Newbie
1 posts Joined: Nov 2018 |
Hi all, I've just received a call from TM notifying that I am eligible for an upgrade to Unifi with 2 option - (both of which you will not like it and both is only limited to 10Mbps).
1st option - Upgrade to a one off RM80 monthly fee for good. 2nd option - You can opt to remain with your streamyx monthly bill (eg. paying RM66/month) but this offer is only valid for a year and soon after your 1 year period is up it will be automatically adjusted to RM120/RM129? Both Options will not require you to sign a new contract, therefore you can cancel the deal after a year making the 2nd Option a better deal to save yourself a few RM and resubscribe to the current 'Unifi Basic @ RM80 30Mbps' if you so desire. Personally I'm not technically happy at both option since TM website states that Streamyx customer should be getting 'Up to 100Mbps) speed upgrade. I did further check with my neighbors and many of which are subscribing to 30Mbps or more. I did try to find out from TM why is my case so exceptional and their reply is that they have checked my port and my port is only limited to 10Mbps while many of my surrounding neighbors have higher ports (which don't seem to make any sense). I'm in opinion that TM is trying to limit Streamyx upgrade to Unifi limited to 10Mbps for some obvious reasons. So do not be too overly excited with your Unifi upgrade. Since TM announced that almost 50% of their Streamyx customer already received their Unifi upgrade, I would like to know if anyone receive speeds more than 10Mbps or if anyone considering making a formal complain to MCMC with a somewhat unethical TM business plan. |
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Nov 8 2018, 11:05 AM
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Senior Member
732 posts Joined: Dec 2017 |
QUOTE(psyduck999 @ Nov 8 2018, 08:23 AM) (Compress) Beware, those are actually middle man 3rd party agents pretending to be TM sales department. Some netizens here alr shared their experience. Those ppl get commision from every new deals made.Since TM announced that almost 50% of their Streamyx customer already received their Unifi upgrade, I would like to know if anyone receive speeds more than 10Mbps or if anyone considering making a formal complain to MCMC with a somewhat unethical TM business plan. I suggest u be patient 1st. It might also be a wait n see approach from TM side to see if u take the bait. Ya, they are that cunning. I assure u they will offer u a "no string attached" transition to unifi lite, for free and no compromise required from u, no commitment period renewal eventually. As for telephone number, some said rm25 monthly 2 maintain, some said rm1? Some said will be ported to unifi fiber line... im not sure, last time i just potong and get a new unifi phone number under fiber line. U never know one day u will get 100M no string attached too for rm8x if u have fiber infra one day. U may try your luck lodging skmm complain on TM saying they refuse to give u unifi lite for free w/o requiring something in return from u. The trend ive seen from the past is that TM try as hard as possible to make the plans that most people will sign up above Rm100, 3 figures. TM is reluctant on offering deals below RM100, they are that greedy. Even until now after gomen intervention, they are still reluctant on price reduction, want to suck and leech to the last mile like a parasite. This post has been edited by imalmighty: Nov 8 2018, 11:27 AM |
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Nov 8 2018, 12:05 PM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(imalmighty @ Nov 8 2018, 11:05 AM) Beware, those are actually middle man 3rd party agents pretending to be TM sales department. Some netizens here alr shared their experience. Those ppl get commision from every new deals made. Can we request his/her staff ID before they verify us our account? I suggest u be patient 1st. It might also be a wait n see approach from TM side to see if u take the bait. Ya, they are that cunning. I assure u they will offer u a "no string attached" transition to unifi lite, for free and no compromise required from u, no commitment period renewal eventually. As for telephone number, some said rm25 monthly 2 maintain, some said rm1? Some said will be ported to unifi fiber line... im not sure, last time i just potong and get a new unifi phone number under fiber line. U never know one day u will get 100M no string attached too for rm8x if u have fiber infra one day. U may try your luck lodging skmm complain on TM saying they refuse to give u unifi lite for free w/o requiring something in return from u. The trend ive seen from the past is that TM try as hard as possible to make the plans that most people will sign up above Rm100, 3 figures. TM is reluctant on offering deals below RM100, they are that greedy. Even until now after gomen intervention, they are still reluctant on price reduction, want to suck and leech to the last mile like a parasite. Sometimes in TM Live chat, they seems like no knowledge and give silly answer.. I'm not sure they purposely don't want to assist you or want to halau you cepat "End Chat" and next customers please.. I realize they comes out 3 or 4 packages, but at least have 5 or above pricing with same packages.. Just the worst thing gomen does not control the fixed price like rice and salt daily food expenses... |
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Nov 8 2018, 01:06 PM
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Junior Member
181 posts Joined: Mar 2005 |
I have lodged a complaint with MCMC on 16th Oct and today I rec'd the reply through e-mail.
We refer to your complaint which was received through Malaysian Communications and Multimedia Commission (MCMC) dated 16 October 2018. Firstly, our appreciation for bringing this matter to our attention and sincere apologies for the inconvenience caused. Regards on Streamyx pricing issue, we understand your situation and please be assured that we are currently planning for upgrade works all around the country that will enable Malaysians to enjoy high speed broadband. As this takes time, the roll-out will be done progressively. You will be updated of the latest offerings and progress through announcements and communication once it is made available in the near future. We hope the above explanation clarifies on the matter. Once again, we are really sorry for the inconveniences. We wish to take this opportunity to thank you for your continued patience and understanding as well as extend our appreciation for your continuous support to TM. For further enquiries or feedback, chat with us at https://unifi.com.my for fast and reliable online assistance. Alternatively, you may tweet us at twitter.com/helpmeunifi, leave your comments at our Facebook page facebook.com/weareunifi or enjoy self-service assistance through TM Self Help website at http://tm.com.my/selfhelp. We look forward to serve you better. Btw the complaint is about maintaining my streamyx 1Mbps price of RM110 to upgrade to unifi 10Mbps. I demanded price reduction to RM88 or upgrade to 100Mbps at RM110. |
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Nov 8 2018, 01:08 PM
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Junior Member
181 posts Joined: Mar 2005 |
My reply:-
Dear xxxx xxxx Please do not give me such nonsense by the book reply without understanding the nature of complaint. I m not complaining on the streamyx pricing but the upgrading to unifi speed and price. I am expecting a favourable reply to my complaint. |
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Nov 8 2018, 02:19 PM
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Senior Member
6,410 posts Joined: Jan 2003 From: MLK |
Posted in other thread but no response. So, i noticed back in my kampung where the copper is pretty bad, they upgraded from basically 2 to 4Mbps (actual speed in modem is 2.5 to 5). My question is, back at my place, the line is pretty good. I'm on Unifi Lite 10Mbps but seems like it's capable of doing 90Mbps/50Mbps max so i figure eh they could easily double my speed to 20Mbps. Any of you guys got an upgrade or have to wait forever for fiber?
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Nov 13 2018, 02:41 PM
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Senior Member
1,367 posts Joined: Jan 2003 |
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Nov 18 2018, 07:25 PM
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Junior Member
19 posts Joined: Jan 2009 |
TM upgraded my streamyx to unifi and there is additional charged for IPTV which i do not consent to. Any one face the same issue?
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Nov 18 2018, 07:27 PM
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Junior Member
19 posts Joined: Jan 2009 |
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Nov 18 2018, 07:32 PM
Show posts by this member only | IPv6 | Post
#168
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Senior Member
1,418 posts Joined: Jul 2015 |
QUOTE(Joseph Hahn @ Nov 8 2018, 02:19 PM) Posted in other thread but no response. So, i noticed back in my kampung where the copper is pretty bad, they upgraded from basically 2 to 4Mbps (actual speed in modem is 2.5 to 5). My question is, back at my place, the line is pretty good. I'm on Unifi Lite 10Mbps but seems like it's capable of doing 90Mbps/50Mbps max so i figure eh they could easily double my speed to 20Mbps. Any of you guys got an upgrade or have to wait forever for fiber? Template reply: Upgrade will be conducted randomly in phases subject to technical availability and network capacity of your area. |
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Nov 18 2018, 07:38 PM
Show posts by this member only | IPv6 | Post
#169
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Senior Member
1,418 posts Joined: Jul 2015 |
We should complain:
It is my understanding that TM are currently planning for upgrade works all around the country that will enable customers to enjoy high speed broadband. And as the process takes time, the roll-out is being done progressively. Although I understand that I will be updated of the latest offerings and progress through announcements and communication should unifi be made available in the near future, I would like to complain [INSERT REMAINING COMPLAIN HERE] |
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Nov 18 2018, 08:17 PM
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Senior Member
2,930 posts Joined: Jan 2007 From: Kolej Universiti Agrosains Malaysia, Melaka |
They asked us to complaint to the proper channel, but the answers mostly asking us to be patience. The question is for how long....
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Nov 19 2018, 10:04 AM
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Junior Member
31 posts Joined: Feb 2008 |
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Nov 19 2018, 10:19 AM
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Senior Member
732 posts Joined: Dec 2017 |
QUOTE(ajib2020 @ Nov 19 2018, 10:04 AM) same to me... How come just RM80? Were u on the train of 1Mbps@RM80?rm50 for 10mbps unifi lite rm30 for anekapack play tv on hp only im not even use at all.. Got people paying RM110 and RM129 for exactly the same thing as you... Let u choose, vip10 w/o RM149 or unifi lite w/ hypptv @rm80, which 1 do u prefer? |
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Nov 19 2018, 10:33 AM
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Senior Member
636 posts Joined: Jan 2003 |
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Nov 19 2018, 10:35 AM
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All Stars
14,241 posts Joined: Jan 2011 |
QUOTE(jimlim007 @ Sep 24 2018, 07:34 PM) I just check mine, it say Unifi to my area soon. Sound like bull shit. Want to hear from other screamyx users are we getting all same answer (standard answer) or really have different answer. which part does it say that the unifi is available soon?To check your free upgrade: https://check.unifi.com.my/streamyxupgrade ![]() |
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Nov 22 2018, 03:47 PM
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Senior Member
1,731 posts Joined: Jan 2007 |
oops
This post has been edited by island: Nov 22 2018, 05:39 PM |
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Dec 3 2018, 11:47 AM
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Senior Member
729 posts Joined: Mar 2007 |
5 pages in, can anyone actually tell me:
1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free? 2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129? 3. What is the price that you have to pay? Does the price stay the same as your existing Streamyx fees? Some Streamyx users have a perpetual discount applied. Is this perpetual discount maintained? 4. Or does the price you have to pay is maintained for a period of time only, say 1-2 years and revert back to the retail price say RM129 at the end of the 2 years contract. Some simple questions really, but I don't see LYN or Soya Cincau actually making the effort to find out the answers. They just copy and paste the announcements from TM without finding out the actual process. If anyone that has actually gone through the process, any feedback posted here or PM'd to me, would be much appreciated! |
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Dec 3 2018, 01:58 PM
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Junior Member
432 posts Joined: Aug 2011 |
QUOTE(agewisdom @ Dec 3 2018, 11:47 AM) 5 pages in, can anyone actually tell me: See below1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free? 2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129? 3. What is the price that you have to pay? Does the price stay the same as your existing Streamyx fees? Some Streamyx users have a perpetual discount applied. Is this perpetual discount maintained? 4. Or does the price you have to pay is maintained for a period of time only, say 1-2 years and revert back to the retail price say RM129 at the end of the 2 years contract. Some simple questions really, but I don't see LYN or Soya Cincau actually making the effort to find out the answers. They just copy and paste the announcements from TM without finding out the actual process. If anyone that has actually gone through the process, any feedback posted here or PM'd to me, would be much appreciated! 1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free? Yes, upgraded to Unifi Lte 10Mbps 2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129? Upgraded to Uniti Lite 10 Mbps 3. What is the price that you have to pay? Does the price stay the same as your existing Streamyx fees? Some Streamyx users have a perpetual discount applied. Is this perpetual discount maintained? Same as existing Streamyx pricing. Discount is maintain 4. Or does the price you have to pay is maintained for a period of time only, say 1-2 years and revert back to the retail price say RM129 at the end of the 2 years contract. No, form my understanding, it will be same was what i am paying with no time limit |
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Dec 3 2018, 02:34 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(Milo_O @ Dec 3 2018, 01:58 PM) See below Finally, someone with some concrete answer. 1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free? Yes, upgraded to Unifi Lte 10Mbps 2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129? Upgraded to Uniti Lite 10 Mbps 3. What is the price that you have to pay? Does the price stay the same as your existing Streamyx fees? Some Streamyx users have a perpetual discount applied. Is this perpetual discount maintained? Same as existing Streamyx pricing. Discount is maintain 4. Or does the price you have to pay is maintained for a period of time only, say 1-2 years and revert back to the retail price say RM129 at the end of the 2 years contract. No, form my understanding, it will be same was what i am paying with no time limit Just a few more questions then: 1. Installation fees? Did you have to pay for the standard installation or is it really totally free? 2. For point no. 4, can you log into UNIFI and check your plan? It should show something like the below: Promo Discount Perpetual Promo Discount RMXX 3. Last one, did you ask for the upgrade or did they just call to upgrade you? There's the Streamyx upgrade page, where you can ask them to upgrade to UNIFI but the terms and conditions are vague as to pricing. Many thanks to you and hope to hear your reply soon. |
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Dec 3 2018, 02:46 PM
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Junior Member
432 posts Joined: Aug 2011 |
QUOTE(agewisdom @ Dec 3 2018, 02:34 PM) Finally, someone with some concrete answer. 1. Installation fees? Did you have to pay for the standard installation or is it really totally free?Just a few more questions then: 1. Installation fees? Did you have to pay for the standard installation or is it really totally free? 2. For point no. 4, can you log into UNIFI and check your plan? It should show something like the below: Promo Discount Perpetual Promo Discount RMXX 3. Last one, did you ask for the upgrade or did they just call to upgrade you? There's the Streamyx upgrade page, where you can ask them to upgrade to UNIFI but the terms and conditions are vague as to pricing. Many thanks to you and hope to hear your reply soon. It depends on how the fibre optic cable "installation" into your house. Some prefer to the cable to go thru ceiling (additional charges). 2. For point no. 4, can you log into UNIFI and check your plan? It should show something like the below: Promo Discount Perpetual Promo Discount RMXX 3. Last one, did you ask for the upgrade or did they just call to upgrade you? There's the Streamyx upgrade page, where you can ask them to upgrade to UNIFI but the terms and conditions are vague as to pricing. TM called. |
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Dec 3 2018, 02:47 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(Milo_O @ Dec 3 2018, 02:46 PM) 1. Installation fees? Did you have to pay for the standard installation or is it really totally free? 1. I mean the standard installation, was it free? The add-on, understandable if you had to pay extra.It depends on how the fibre optic cable "installation" into your house. Some prefer to the cable to go thru ceiling (additional charges). 2. For point no. 4, can you log into UNIFI and check your plan? It should show something like the below: Promo Discount Perpetual Promo Discount RMXX 3. Last one, did you ask for the upgrade or did they just call to upgrade you? There's the Streamyx upgrade page, where you can ask them to upgrade to UNIFI but the terms and conditions are vague as to pricing. TM called. 2. Point no 2, em... typo? Didn't really answer my question. 3. Ah, I see |
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Dec 3 2018, 04:13 PM
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Junior Member
432 posts Joined: Aug 2011 |
QUOTE(agewisdom @ Dec 3 2018, 02:47 PM) 1. I mean the standard installation, was it free? The add-on, understandable if you had to pay extra. 1. I mean the standard installation, was it free? The add-on, understandable if you had to pay extra.2. Point no 2, em... typo? Didn't really answer my question. 3. Ah, I see Pls define standard installation from your point of view. I don't want to misunderstood. 2. Point no 2, em... typo? Didn't really answer my question. Nothing stated 3. Ah, I see |
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Dec 3 2018, 04:20 PM
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Junior Member
181 posts Joined: Mar 2005 |
1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free? I was offered free upgrade to Unifi lite 10Mbps at current streamyx price of RM110 without contract. I have rejected. I lodged a complaint to MCMC. Initially did not even allow me to upgrade/apply 100Mbps at RM129. 2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129? Same as No. 1. Received e-mail about my complaint and this time allow me to choose the 100mbps but 2 years contract. |
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Dec 3 2018, 05:11 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(cheepet @ Dec 3 2018, 04:20 PM) 1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free? I see. Seems most upgrade will be to only 10Mbps. I was offered free upgrade to Unifi lite 10Mbps at current streamyx price of RM110 without contract. I have rejected. I lodged a complaint to MCMC. Initially did not even allow me to upgrade/apply 100Mbps at RM129. 2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129? Same as No. 1. Received e-mail about my complaint and this time allow me to choose the 100mbps but 2 years contract. |
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Dec 3 2018, 08:27 PM
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Junior Member
501 posts Joined: Feb 2016 |
QUOTE(agewisdom @ Dec 3 2018, 11:47 AM) 5 pages in, can anyone actually tell me: Maybe we should use HSBB/SUBB/NON-SUBB area instead of UNIFI area , u know, now almost all their internet services was rebranded to UNIFI ...and very confusing...1. Did any Streamyx user in an existing UNIFI area actually got upgraded to UNIFI for free? 2. If yes to no. 1, then what is the UNIFI package that you got upgraded to? The 30mbps with 60gb quota at RM79 price or the 30mbps with no quota at RM129? 3. What is the price that you have to pay? Does the price stay the same as your existing Streamyx fees? Some Streamyx users have a perpetual discount applied. Is this perpetual discount maintained? 4. Or does the price you have to pay is maintained for a period of time only, say 1-2 years and revert back to the retail price say RM129 at the end of the 2 years contract. Some simple questions really, but I don't see LYN or Soya Cincau actually making the effort to find out the answers. They just copy and paste the announcements from TM without finding out the actual process. If anyone that has actually gone through the process, any feedback posted here or PM'd to me, would be much appreciated! For HSBB, I don't know if anyone from 1Mbps to 100Mbps, but u can see one person from JB Larkin in this forum was upgraded to 50Mbps (from unifi lite or streamyx, I forgot..), and he was very happy and posting it everywhere.. For some existing UNIFI user who r original taking the non-perpetual discount(still under contract), they may need to concern the price revert , if u r not one of them u don't need to worrry about it.. For SUBB, AFAIK, 10Mbps UNIFI lite was offered, paying the same price u r paying now. (slow, but still usable at the moment) . For non-subb, some people was upgraded to 4Mbps/8Mbps from lower internet speeds.. (ya, if u need upload speed, u don't feel happy about it, very lame. btw, I don't think anybody will refuse the speed boost without contract renew..so still worthy for some people lah..) btw, if u wanna free upgrade , u need to do it before 2018.12.31 . they should had send you the notice through mail ..or u can checking it on their website by yourself. This post has been edited by hashtag2016: Dec 4 2018, 10:36 PM |
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Dec 3 2018, 10:09 PM
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Senior Member
729 posts Joined: Mar 2007 |
QUOTE(hashtag2016 @ Dec 3 2018, 08:27 PM) Maybe we should use HSBB/SUBB/NON-SUBB area instead of UNIFI area , u know, now almost all their internet services was rebranded to UNIFI ...and very confusing... 1. True. But non-technical people like me might be even more blur about the HSBB/SUBB/NON-SUBB area.For HSBB, I don't know if anyone from 1Mbps to 100Mbps, but u can see one person from JB Larkin in this forum was upgraded to 50Mbps (from unifi lite or streamyx, I forgot..), and he was very happy and posting it anywhere.. For some existing UNIFI user who r original taking the non-perpetual discount(still under contract), they may need to concern the price revert , if u r not one of them u don't need to worrry about it.. For SUBB, AFAIK, 10Mbps UNIFI lite was offered, paying the same price u r paying now. (slow, but still usable at the moment) . For non-subb, some people was upgraded to 4Mbps/8Mbps from lower internet speeds.. (ya, if u need upload speed, u don't feel happy about it, very lame. btw, I don't think anybody will refuse the speed boost without contract renew..so still worthy for some people lah..) btw, if u wanna free upgrade , u need to do it before 2018.12.31 . they should had send you the notice through mail ..or u can checking it on their website by yourself. 2. You mean UNIFI user don't need to worry about losing their perpetual discount? 3. I didn't know the free upgrade might end after 2018. No email to me... sad. I checked, it says I'm eligible but no news until now. |
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Dec 3 2018, 10:12 PM
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Senior Member
732 posts Joined: Dec 2017 |
QUOTE(agewisdom @ Dec 3 2018, 10:09 PM) 1. True. But non-technical people like me might be even more blur about the HSBB/SUBB/NON-SUBB area. miloaisdino u said something like subb unifi lite is considered streamyx? What's the difference between condo vdsl and subb's copper?2. You mean UNIFI user don't need to worry about losing their perpetual discount? 3. I didn't know the free upgrade might end after 2018. No email to me... sad. I checked, it says I'm eligible but no news until now. |
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Dec 3 2018, 11:42 PM
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Senior Member
1,418 posts Joined: Jul 2015 |
QUOTE(imalmighty @ Dec 3 2018, 10:12 PM) miloaisdino u said something like subb unifi lite is considered streamyx? What's the difference between condo vdsl and subb's copper? ya.. so the vdsl dslam wont be in the building basement, but instead in the same exchange (roadside or building) where telephone/streamyx isreal vdsl unifi capable of 30mbps cant be found in landed, only ftth Officially, subb is rated by tm up to 20mbps, just like how vdsl is rated up to 100mbps This post has been edited by miloaisdino: Dec 3 2018, 11:45 PM |
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Dec 4 2018, 12:30 AM
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Senior Member
732 posts Joined: Dec 2017 |
QUOTE(miloaisdino @ Dec 3 2018, 11:42 PM) ya.. so the vdsl dslam wont be in the building basement, but instead in the same exchange (roadside or building) where telephone/streamyx is I see, thx. U said that TM couldve simply upgraded the DSLAM for streamyx users to get unifi lite as a temporary relief? If that's the case, over the years, streamyx customers got scammed real bad... So, does this mean the unifi lite subb users dont have dedicated bandwidth for iptv like ftth and highrise's VLAN? Considering 10M download and 5M upload already produces 15M throughput, close to the 20M theoretical threshold..real vdsl unifi capable of 30mbps cant be found in landed, only ftth Officially, subb is rated by tm up to 20mbps, just like how vdsl is rated up to 100mbps |
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Dec 4 2018, 12:36 AM
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Senior Member
1,418 posts Joined: Jul 2015 |
QUOTE(imalmighty @ Dec 4 2018, 12:30 AM) I see, thx. U said that TM couldve simply upgraded the DSLAM for streamyx users to get unifi lite as a temporary relief? If that's the case, over the years, streamyx customers got scammed real bad... So, does this mean the unifi lite subb users dont have dedicated bandwidth for iptv like ftth and highrise's VLAN? Considering 10M download and 5M upload already produces 15M throughput, close to the 20M theoretical threshold.. If im not wrong, 10mbps subb is unifi playtv only, unless of course you inherited an stb from 8mbps or subscribed ultimate. Just like 8mbps streamyx, the bandwidth is shared. If dedicated bw for stb, its usually 8mbps on a seperate vlan, which is alot considering subb max 20mbps.Im not too sure how the iptv dedicated/shared be works for vdsl tho.. lol i only know ftth And btw, the 20mbps quote is for download only, asymmetrical And yes they can just upgrade the dslam. Theres no denying that vdsl will almost 100% of the time offer a speed improvement over adsl over the same copper... its just common sense.. But 8mbps is rm160 and 10mbps is rm129, so they lose rm30/mth by upgrading the dslam. why would they do that?? This post has been edited by miloaisdino: Dec 4 2018, 12:40 AM |
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Dec 4 2018, 03:24 AM
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Senior Member
1,731 posts Joined: Jan 2007 |
QUOTE(hashtag2016 @ Dec 3 2018, 08:27 PM) Maybe we should use HSBB/SUBB/NON-SUBB area instead of UNIFI area , u know, now almost all their internet services was rebranded to UNIFI ...and very confusing... Received mail yesterday in my mailbox. Said free upgrade. Just very confusing, define free upgrade and lots of T&C still blur. Not just this so called free upgrade. Remember the last time free speed upgrade last year? Most users Streamyx silently roll back to the original internet speed if users not noticed it they're getting free speed upgrade before if not checking in Unifi user portal. I got a very bad experience last time installing the Streamyx broadband, first said, all free, later on, mail come with a bill for installation fee and bla bla bla, also double charge me, I already pay the technician for services fee , somehow still included into bill and tmpoint CS just don't bother me. Bla bla bla, yap few hundred ringgit just for a Streamyx installation. I always be caution now, unless TM auto upgrade everything for free with no string attach.For HSBB, I don't know if anyone from 1Mbps to 100Mbps, but u can see one person from JB Larkin in this forum was upgraded to 50Mbps (from unifi lite or streamyx, I forgot..), and he was very happy and posting it anywhere.. For some existing UNIFI user who r original taking the non-perpetual discount(still under contract), they may need to concern the price revert , if u r not one of them u don't need to worrry about it.. For SUBB, AFAIK, 10Mbps UNIFI lite was offered, paying the same price u r paying now. (slow, but still usable at the moment) . For non-subb, some people was upgraded to 4Mbps/8Mbps from lower internet speeds.. (ya, if u need upload speed, u don't feel happy about it, very lame. btw, I don't think anybody will refuse the speed boost without contract renew..so still worthy for some people lah..) btw, if u wanna free upgrade , u need to do it before 2018.12.31 . they should had send you the notice through mail ..or u can checking it on their website by yourself. This post has been edited by island: Dec 4 2018, 03:27 AM |
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Dec 4 2018, 03:33 AM
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1,731 posts Joined: Jan 2007 |
By the way, ADSL standard can provide 12Mbps download speed. ADSL2+ 24Mbps. No need the not reliable vdsl standard and hardware replacement. Check this out, https://en.m.wikipedia.org/wiki/Asymmetric_...subscriber_line
And if 2-8Mbps already not reliable, what make you feel vdsl 10Mbps be better? Simply, cut the Streamyx prices is more reasonable. This post has been edited by island: Dec 4 2018, 03:43 AM |
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Dec 4 2018, 10:33 AM
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729 posts Joined: Mar 2007 |
QUOTE(island @ Dec 4 2018, 03:24 AM) Received mail yesterday in my mailbox. Said free upgrade. Just very confusing, define free upgrade and lots of T&C still blur. Not just this so called free upgrade. Remember the last time free speed upgrade last year? Most users Streamyx silently roll back to the original internet speed if users not noticed it they're getting free speed upgrade before if not checking in Unifi user portal. I got a very bad experience last time installing the Streamyx broadband, first said, all free, later on, mail come with a bill for installation fee and bla bla bla, also double charge me, I already pay the technician for services fee , somehow still included into bill and tmpoint CS just don't bother me. Bla bla bla, yap few hundred ringgit just for a Streamyx installation. I always be caution now, unless TM auto upgrade everything for free with no string attach. Can you share you mail to me via PM? I've been doing some inquiries on this. I need a copy of the letter so I can ask someone at TM.If you look at my post above, there are some answers already. But I asked someone at TM and they say the price will only be maintained for one year only. And asking for some proof on the free upgrade. |
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Dec 4 2018, 10:38 AM
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181 posts Joined: Mar 2005 |
Unifi Lite is 10Mbps or 100Mbps??
free upgrade will informed as 10Mbps using the same name. If after free upgrade to 10Mbps will it be turbo to 100Mbps? |
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Dec 4 2018, 01:36 PM
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1,731 posts Joined: Jan 2007 |
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Dec 4 2018, 01:44 PM
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1,731 posts Joined: Jan 2007 |
QUOTE(agewisdom @ Dec 4 2018, 10:33 AM) Can you share you mail to me via PM? I've been doing some inquiries on this. I need a copy of the letter so I can ask someone at TM. https://pictr.com/image/0djNQqIf you look at my post above, there are some answers already. But I asked someone at TM and they say the price will only be maintained for one year only. And asking for some proof on the free upgrade. https://pictr.com/image/0djrV6 |
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Dec 4 2018, 01:54 PM
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729 posts Joined: Mar 2007 |
QUOTE(island @ Dec 4 2018, 01:44 PM) Ok, thanks. This looks to be like a normal flyer. Some people actually got a formal letter from TM saying they're eligible for the UNIFI 10Mbps package with the same price and no new contract.In your case, you've got to be careful and ask all the necessary questions before deciding to upgrade or not. This post has been edited by agewisdom: Dec 4 2018, 01:55 PM |
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Dec 4 2018, 02:07 PM
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Dec 4 2018, 02:09 PM
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1,418 posts Joined: Jul 2015 |
QUOTE(cheepet @ Dec 4 2018, 10:38 AM) Unifi Lite is 10Mbps or 100Mbps?? Unifi lite 10mbps (turboable) (eligible for 100mbps) old packagefree upgrade will informed as 10Mbps using the same name. If after free upgrade to 10Mbps will it be turbo to 100Mbps? Unifi lite 100mbps (turboed) (ineligible for 800mbps) new package both same price rm129 unifi lite has 3 plans 1. Unifi lite 10mbps (subb) 2. Unifi lite 10mbps (vdsl) 3. Unifi lite 100mbps (ftth) This post has been edited by miloaisdino: Dec 4 2018, 02:17 PM |
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Dec 4 2018, 02:09 PM
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Dec 4 2018, 02:10 PM
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181 posts Joined: Mar 2005 |
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Dec 4 2018, 02:18 PM
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Dec 4 2018, 03:53 PM
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Dec 4 2018, 10:54 PM
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QUOTE(agewisdom @ Dec 3 2018, 10:09 PM) 1. True. But non-technical people like me might be even more blur about the HSBB/SUBB/NON-SUBB area. 2. no, I mean only user originally with special promo plan that still under contract (after the contract their special promo price will revert actually,no matter they got the turbo or not) will have to worry about it.2. You mean UNIFI user don't need to worry about losing their perpetual discount? 3. I didn't know the free upgrade might end after 2018. No email to me... sad. I checked, it says I'm eligible but no news until now. 3. If your neighbours got the mail and u didn't get it, u may still have the chance to get it, u may check their website to see if valid or not. or maybe pay a visit to see if they can do something about it. If hardware is not ready in your neighbourhood yet, I don't think u can push them to upgrade for you by showing others people's mail(invitation) that sharing from the internet. I think for some case , they don't even need to inform u (eg: upgrade from 4Mbps to 8Mbps), and do it directly... btw, don't sad ,u may get a better deal next year..right?...For most people , it is just a tiny boost. This post has been edited by hashtag2016: Dec 4 2018, 11:03 PM |
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Dec 4 2018, 11:00 PM
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501 posts Joined: Feb 2016 |
QUOTE(agewisdom @ Dec 4 2018, 03:53 PM) Sounds good, esp. if they maintain the perpetual discount. But from what I heard, the price maintains only for 1 year and reverts back to full price after that. I think they maybe do it case by case at specific level... very hard to make comparison..If users is paying a expensive price(with tiny discount)/full prices of the package now, it make sense that they keep the perpertual discount... If you r paying at insane low price ( comparing to other users the get the same speed) for limited of time(usually 2 years), of course they may revert your price after that. |
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Dec 4 2018, 11:13 PM
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501 posts Joined: Feb 2016 |
QUOTE(imalmighty @ Dec 4 2018, 12:30 AM) I see, thx. U said that TM couldve simply upgraded the DSLAM for streamyx users to get unifi lite as a temporary relief? If that's the case, over the years, streamyx customers got scammed real bad... So, does this mean the unifi lite subb users dont have dedicated bandwidth for iptv like ftth and highrise's VLAN? Considering 10M download and 5M upload already produces 15M throughput, close to the 20M theoretical threshold.. for most of the streamyx users, I think it would be true that they don't have dedicated bandwidth for iptv , and no vlan thing is needed in their modem and router.but some 8mbps users get extra line(might be using another port), and they have a delicated bandwidth for iptv , I'm not sure if it is a standard procedure..never saw it with my eye, just some little birds whispered in my ear. This post has been edited by hashtag2016: Dec 4 2018, 11:14 PM |
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Dec 5 2018, 09:05 AM
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1,007 posts Joined: Nov 2006 |
QUOTE(cheepet @ Dec 4 2018, 10:38 AM) Unifi Lite is 10Mbps or 100Mbps?? I am the old unifi lite 10mbps subscriber and I don’t even get an upgrade to 100mbps. free upgrade will informed as 10Mbps using the same name. If after free upgrade to 10Mbps will it be turbo to 100Mbps? Don’t ever hope yours will be upgraded so soon too... |
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Dec 5 2018, 11:30 AM
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732 posts Joined: Dec 2017 |
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Dec 5 2018, 01:06 PM
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729 posts Joined: Mar 2007 |
QUOTE(hashtag2016 @ Dec 4 2018, 11:00 PM) I think they maybe do it case by case at specific level... very hard to make comparison.. Em... You're probably right. Sticking to Streamyx then, no point paying more. If users is paying a expensive price(with tiny discount)/full prices of the package now, it make sense that they keep the perpertual discount... If you r paying at insane low price ( comparing to other users the get the same speed) for limited of time(usually 2 years), of course they may revert your price after that. |
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Dec 5 2018, 06:19 PM
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QUOTE(hashtag2016 @ Dec 4 2018, 11:13 PM) for most of the streamyx users, I think it would be true that they don't have dedicated bandwidth for iptv , and no vlan thing is needed in their modem and router. As far I know the IPTV for Streamyx 8Mbps users is shared with their main internet line. There is no dedicated bandwidth for IPTV.but some 8mbps users get extra line(might be using another port), and they have a delicated bandwidth for iptv , I'm not sure if it is a standard procedure..never saw it with my eye, just some little birds whispered in my ear. |
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Dec 5 2018, 06:57 PM
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732 posts Joined: Dec 2017 |
QUOTE(hashtag2016 @ Dec 4 2018, 11:13 PM) for most of the streamyx users, I think it would be true that they don't have dedicated bandwidth for iptv , and no vlan thing is needed in their modem and router. but some 8mbps users get extra line(might be using another port), and they have a delicated bandwidth for iptv , I'm not sure if it is a standard procedure..never saw it with my eye, just some little birds whispered in my ear. QUOTE(faizyunus @ Dec 5 2018, 06:19 PM) As far I know the IPTV for Streamyx 8Mbps users is shared with their main internet line. There is no dedicated bandwidth for IPTV. I see, thx |
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Dec 6 2018, 12:29 AM
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Dec 6 2018, 12:36 AM
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QUOTE(psyduck999 @ Nov 8 2018, 08:23 AM) Hi all, I've just received a call from TM notifying that I am eligible for an upgrade to Unifi with 2 option - (both of which you will not like it and both is only limited to 10Mbps). MINE NOT YET...BUR STATUS UNIFI WEBSITE PROMISES TO 100MBPS1st option - Upgrade to a one off RM80 monthly fee for good. 2nd option - You can opt to remain with your streamyx monthly bill (eg. paying RM66/month) but this offer is only valid for a year and soon after your 1 year period is up it will be automatically adjusted to RM120/RM129? Both Options will not require you to sign a new contract, therefore you can cancel the deal after a year making the 2nd Option a better deal to save yourself a few RM and resubscribe to the current 'Unifi Basic @ RM80 30Mbps' if you so desire. Personally I'm not technically happy at both option since TM website states that Streamyx customer should be getting 'Up to 100Mbps) speed upgrade. I did further check with my neighbors and many of which are subscribing to 30Mbps or more. I did try to find out from TM why is my case so exceptional and their reply is that they have checked my port and my port is only limited to 10Mbps while many of my surrounding neighbors have higher ports (which don't seem to make any sense). I'm in opinion that TM is trying to limit Streamyx upgrade to Unifi limited to 10Mbps for some obvious reasons. So do not be too overly excited with your Unifi upgrade. Since TM announced that almost 50% of their Streamyx customer already received their Unifi upgrade, I would like to know if anyone receive speeds more than 10Mbps or if anyone considering making a formal complain to MCMC with a somewhat unethical TM business plan. |
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Dec 6 2018, 01:02 AM
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732 posts Joined: Dec 2017 |
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Dec 10 2018, 01:18 PM
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4,073 posts Joined: Aug 2006 |
btw, i m 4mb rm88 on unicool since 2012 (not really can remember) i got no double speed same price upgrade (2017), surprise upgrade offer IDIOT Webe subscription (2017), no bonanza upgrade (2018) +rm10 for double speed, no turbo upgrade (2018) latest 10mb ->100mb.
lately got change new gov, now their got pressure for gov for screamyx user, they start to do facility upgrade. i check my surprise, it said from website "unifi coming to my area soon" message. until last week, i saw a lot of kerja-kerja TM di hadapan at taman road areas, and my taman now also hook up believe fibre cable (black/yellow strip) and then they rolled up the cable and gave some length at certain tiang, believe that reserve for pasang terminal box (unifi white box). but how soon they will complete whole shit is unclear. |
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Dec 10 2018, 01:22 PM
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181 posts Joined: Mar 2005 |
I rec'd this in my e-mail. Is currently on streamyx 1Mbps RM110. Was offered free upgrade without contract at same price to unifi 10Mbps.
Dear Mr. xxx, Kindly be informed that the package price might be vary amongst others since it is depending on what kind of promotion package you are subscribing previously (Pakej Jimat Hebat will be enjoying lower price as it was meant for lower income subscriber). Since unifi infra is now ready at your area, you are able to enjoy the higher speed at a lower price (unifi plan 100Mbps @ RM129). Your will be given a new equipment (except for cordless phone, while stock last) and to be bonded to 24 months contract. The good thing is, you are able to retain your existing TM fixed line number while migrating to unifi. Thus, do not wait for any longer should you wish to opt for this package. Thank you for reaching out to us. If you would like to update your details and know more about billing and services, you can do so via our care@unifi app. Furthermore, be part of the unifi Community at community.unifi.com.my; where you can enjoy self-service assistance as well as engage and share your unifi experience with other community members. Thank you. Regards, |
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Dec 10 2018, 02:05 PM
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7,016 posts Joined: Jul 2012 From: Kuala Lumpur |
Didn't know there was a thread for this
My Streamyx 1mbps was upgraded to UniFi Lite 10mbps in October this year, it was 384kbps before TM decided to free up the port and upgraded to 1mbps for me for free last July. And I checked turbo status page today, it says I'm eligible for 100mbps I'm paying only RM 60 (before SST) monthly now Wasn't expecting another free upgrade in such a short time TBH |
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Dec 18 2018, 06:04 PM
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1,731 posts Joined: Jan 2007 |
Oddly enough, after received the promotion postcard or a promotion on the phone calls, the line becoming troublesome slow in between 384kbps. Always happened each times. And filed a reports maybe still have fee for it. Feel like scam
This post has been edited by island: Dec 18 2018, 06:09 PM Attached thumbnail(s) |
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Dec 19 2018, 06:56 PM
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501 posts Joined: Feb 2016 |
QUOTE(island @ Dec 18 2018, 06:04 PM) Oddly enough, after received the promotion postcard or a promotion on the phone calls, the line becoming troublesome slow in between 384kbps. Always happened each times. And filed a reports maybe still have fee for it. Feel like scam IMHO, u don't have to worry about it (and yes, it is very annoying).. They must be tweaking your line for your upgrading. |
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Dec 19 2018, 06:59 PM
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501 posts Joined: Feb 2016 |
QUOTE(terence_nwb @ Dec 10 2018, 02:05 PM) Didn't know there was a thread for this but after upgrading to 100Mbps, will your price revert 2 years later? we heard different thing for different cases..My Streamyx 1mbps was upgraded to UniFi Lite 10mbps in October this year, it was 384kbps before TM decided to free up the port and upgraded to 1mbps for me for free last July. And I checked turbo status page today, it says I'm eligible for 100mbps I'm paying only RM 60 (before SST) monthly now Wasn't expecting another free upgrade in such a short time TBH |
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Dec 19 2018, 07:43 PM
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108 posts Joined: May 2017 |
QUOTE(terence_nwb @ Dec 10 2018, 02:05 PM) Didn't know there was a thread for this i got similar offerMy Streamyx 1mbps was upgraded to UniFi Lite 10mbps in October this year, it was 384kbps before TM decided to free up the port and upgraded to 1mbps for me for free last July. And I checked turbo status page today, it says I'm eligible for 100mbps I'm paying only RM 60 (before SST) monthly now Wasn't expecting another free upgrade in such a short time TBH RM80 for Unifi Lite 10Mbps then turbo upgrade to 100Mbps for free |
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Dec 19 2018, 08:12 PM
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729 posts Joined: Mar 2007 |
QUOTE(terence_nwb @ Dec 10 2018, 02:05 PM) Didn't know there was a thread for this You're really lucky. I'm on Streamyx 1.0mbps and so far, no news even on the UNIFI 10mbps. I would be happy just with that upgrade. Maybe have to wait longer.My Streamyx 1mbps was upgraded to UniFi Lite 10mbps in October this year, it was 384kbps before TM decided to free up the port and upgraded to 1mbps for me for free last July. And I checked turbo status page today, it says I'm eligible for 100mbps I'm paying only RM 60 (before SST) monthly now Wasn't expecting another free upgrade in such a short time TBH Did you receive a letter or email when they decided to upgrade you? |
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Dec 19 2018, 08:41 PM
Show posts by this member only | IPv6 | Post
#222
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Senior Member
7,016 posts Joined: Jul 2012 From: Kuala Lumpur |
QUOTE(hashtag2016 @ Dec 19 2018, 06:59 PM) but after upgrading to 100Mbps, will your price revert 2 years later? we heard different thing for different cases.. T&C says remain at current subscription fee even after 2 years later, but you know this is TM, things might change later QUOTE(AnsonKC @ Dec 19 2018, 07:43 PM) Have they turbo'ed for you? So far mine hasn't despite the turbo status page says I will be turbo'ed before 2018 ends (yea I know still got roughly 2 weeks to go QUOTE(agewisdom @ Dec 19 2018, 08:12 PM) You're really lucky. I'm on Streamyx 1.0mbps and so far, no news even on the UNIFI 10mbps. I would be happy just with that upgrade. Maybe have to wait longer. From 384kbps to 1mbps -> no letter, 1 TM technician came to my house and told me my speed will be upgraded to 1mbps because they wanted to free up the old port.Did you receive a letter or email when they decided to upgrade you? From 1mbps to UniFi Lite 10mbps -> yes, did receive a letter from local TMPoint, received a call from TM few weeks later and asked if I'm ok with the T&C bla bla bla, I accepted it and few days later, they sent 2 technicians to my house and upgraded the whole thing. From UniFi Lite 10mbps to 100mbps -> so far no letter, turbo status page says I'm eligible for 100mbps, I accepted the offer after I read all the T&C, so far it is still 10mbps though, not complaining since 10mbps is more than enough for my parents |
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Dec 19 2018, 10:11 PM
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Dec 19 2018, 10:45 PM
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Dec 20 2018, 12:18 AM
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Dec 20 2018, 12:10 PM
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Dec 20 2018, 12:19 PM
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4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
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Dec 20 2018, 12:20 PM
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Dec 20 2018, 03:41 PM
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Dec 20 2018, 04:10 PM
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Dec 20 2018, 06:58 PM
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Dec 20 2018, 09:03 PM
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Dec 21 2018, 07:46 AM
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Dec 21 2018, 02:13 PM
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3,603 posts Joined: Feb 2007 |
TM never inform me or call me or sms me.......
but I log in to the unifi online and check....I haved been turbo-ed since 15/12 ! went back home and speedtest.... 2.4Ghz wifi - only 100mbps 5.0Ghz wifi - can get 300 mbps using LAN 1Gb link - got 580mbps good lar as I am using standard TM TP Link C1200 router only |
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Dec 21 2018, 02:38 PM
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21 posts Joined: Jan 2015 |
currently using streamyx 4mb... wanted to upgrade to unifi but TM told me no port full, but the thing is that the telephone pole is right behind my house and my surrounding neighbours (even those 5 houses away) all tapping to the pole.
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Dec 26 2018, 12:06 PM
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4,073 posts Joined: Aug 2006 |
as i said my taman many places hook up fibre cable. this weekend i just realized that White Box also installed. is that mean the Unifi service is available for application?
I found White Box just 6-7 houses away from my house. weird thing is no call from TM to inform free upgrade. I wonder if i visit TM shop, will they upgrade to me rather than ask me sign new package. by law, they suppose free upgrade me to Unifi speed same price rm88. Anyone got same scenario can share. |
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Dec 27 2018, 08:59 PM
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8,259 posts Joined: Sep 2009 |
I still not yet get Unifi upgrad lei.. using Sreamyx 1mb here
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Dec 28 2018, 07:03 AM
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31 posts Joined: Feb 2008 |
Done to turbo upgrade 100mbps here.
Strramyx to unifi lite 10mbps - okt 2018 Turbo upgrade - 23 dis 2018 Pay? Still like old unifi lite monthly. Thanks TM |
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Dec 28 2018, 07:18 AM
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585 posts Joined: Nov 2007 |
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Dec 28 2018, 10:39 PM
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192 posts Joined: Mar 2012 |
just called TM and I was informed that oku package is not entitled for free upgrade, they didn't even bother to inform me about this until I call them... now still using 1mpbs and Thinking about switch to Timecom
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Dec 31 2018, 12:42 AM
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Dec 31 2018, 12:46 AM
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Dec 31 2018, 10:20 AM
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Dec 31 2018, 12:18 PM
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I will revamp this thread soon to compile those get n no get free upgrade w.price. also add tm chat content lol
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Dec 31 2018, 01:32 PM
Show posts by this member only | IPv6 | Post
#245
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Junior Member
615 posts Joined: Oct 2008 |
I am still using 4mb. Never been offer free upgrade
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Dec 31 2018, 03:24 PM
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Jan 8 2019, 11:29 PM
Show posts by this member only | IPv6 | Post
#247
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1,785 posts Joined: Jan 2003 |
Any latest news for streamyX upgrade ? I'm getting eligible for free upgrade list but been remove from the list after missed answer the call from TM. And now 2 months over still not getting news or respond from TM..
This post has been edited by jiant: Jan 8 2019, 11:31 PM |
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Jan 9 2019, 03:55 PM
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19 posts Joined: Sep 2007 |
my friend just got his Streamyx free upgrade.
free upgrade from 1mbps to 2mbps LOL |
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Jan 9 2019, 04:49 PM
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2,150 posts Joined: Apr 2009 From: 首尔 |
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Jan 10 2019, 08:25 AM
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2,741 posts Joined: Jan 2007 |
Do complaint at MCMC. My taman just got UniFi after many complaints. Going to install tomorrow.
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Jan 10 2019, 12:29 PM
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1,638 posts Joined: Nov 2009 |
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Jan 10 2019, 01:17 PM
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4,073 posts Joined: Aug 2006 |
QUOTE(JayceOoi @ Jan 10 2019, 08:25 AM) can pm me ur complaint file, delete your personal detail, i want to copy ur to MCMC. what is the deal detail to unifi, free 10mb or 100mb, price remain same?, contract renew? |
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Jan 10 2019, 02:27 PM
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2,741 posts Joined: Jan 2007 |
QUOTE(jimlim007 @ Jan 10 2019, 01:17 PM) can pm me ur complaint file, delete your personal detail, i want to copy ur to MCMC. New contract @ RM129. Mine is RM140 8Mbps Streamyx. No point using free upgrade with same price.what is the deal detail to unifi, free 10mb or 100mb, price remain same?, contract renew? |
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Jan 10 2019, 02:40 PM
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615 posts Joined: Oct 2008 |
I am still waiting for TM to offer me upgrade my streamyx to unifi .My area unifi is ready.
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Jan 10 2019, 05:28 PM
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1,704 posts Joined: Jan 2003 From: Hogoh Pahang Hogoh |
just upgraded my streamyx 8m to unifi lite SUBB 10m for free.
check the eligibility again.. if my area got infra for HSBB sooner.. did tm will upgrade again to 100mb ? cuz the eligibility message said unifi is coming to your area... lel |
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Jan 11 2019, 07:51 AM
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4,073 posts Joined: Aug 2006 |
QUOTE(JayceOoi @ Jan 10 2019, 02:27 PM) my area yesterday TM start to sent brochure turbo 100mb rm129. i think i need to register faster takut port habis. i saw 1 white box in 2 baris (~40 houses). lets go 100mb then. |
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Jan 11 2019, 09:24 AM
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2,741 posts Joined: Jan 2007 |
QUOTE(zeronehza @ Jan 10 2019, 05:28 PM) just upgraded my streamyx 8m to unifi lite SUBB 10m for free. My message also - unifi is coming. Got 100M directly. No 10M. check the eligibility again.. if my area got infra for HSBB sooner.. did tm will upgrade again to 100mb ? cuz the eligibility message said unifi is coming to your area... lel QUOTE(jimlim007 @ Jan 11 2019, 07:51 AM) my area yesterday TM start to sent brochure turbo 100mb rm129. Yes, I don't care about price. I go TM Point directly after saw those white box installed. Run out of ports == habis!!! i think i need to register faster takut port habis. i saw 1 white box in 2 baris (~40 houses). lets go 100mb then. |
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Jan 11 2019, 12:02 PM
Show posts by this member only | IPv6 | Post
#258
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Senior Member
732 posts Joined: Dec 2017 |
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Jan 11 2019, 12:39 PM
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1,638 posts Joined: Nov 2009 |
QUOTE(zeronehza @ Jan 10 2019, 05:28 PM) just upgraded my streamyx 8m to unifi lite SUBB 10m for free. how much is ur installation fee?check the eligibility again.. if my area got infra for HSBB sooner.. did tm will upgrade again to 100mb ? cuz the eligibility message said unifi is coming to your area... lel |
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Jan 11 2019, 02:35 PM
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2,741 posts Joined: Jan 2007 |
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Jan 11 2019, 02:46 PM
Show posts by this member only | IPv6 | Post
#261
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732 posts Joined: Dec 2017 |
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Jan 11 2019, 04:47 PM
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4,073 posts Joined: Aug 2006 |
is anyone know the white box can support how many house? or white box have how many port?
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Jan 11 2019, 10:52 PM
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2,741 posts Joined: Jan 2007 |
QUOTE(jimlim007 @ Jan 11 2019, 04:47 PM) Not sure it's correct or not. I took a walk to check this evening. There is 16 holes below the white box. Mine has 2 lines out of 2 holes now. Not sure line can overlap hole or not. Else it is 16 max only. |
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Jan 12 2019, 02:39 PM
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4,073 posts Joined: Aug 2006 |
QUOTE(JayceOoi @ Jan 11 2019, 10:52 PM) Not sure it's correct or not. I took a walk to check this evening. There is 16 holes below the white box. Mine has 2 lines out of 2 holes now. Not sure line can overlap hole or not. Else it is 16 max only. my installation will take place tomorrow. Not patience to wait for free upgrade worry on limited ports.confirmed the box have 16 ports only. installation charge got 2 type, under ceiling definitely is free (50M), inside ceiling 10m is rm60 (count from front door or back door depend your port cable direction), extended length every meter is rm10. |
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Jan 12 2019, 02:51 PM
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2,741 posts Joined: Jan 2007 |
QUOTE(jimlim007 @ Jan 12 2019, 02:39 PM) my installation will take place tomorrow. Not patience to wait for free upgrade worry on limited ports. First come first serve. My street has 22 houses. 6 houses cannot get then. 1 box only. confirmed the box have 16 ports only. installation charge got 2 type, under ceiling definitely is free (50M), inside ceiling 10m is rm60 (count from front door or back door depend your port cable direction), extended length every meter is rm10. |
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Jan 13 2019, 07:48 PM
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1,704 posts Joined: Jan 2003 From: Hogoh Pahang Hogoh |
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Jan 13 2019, 11:30 PM
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732 posts Joined: Dec 2017 |
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Jan 14 2019, 04:28 PM
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1,731 posts Joined: Jan 2007 |
I just received SMS said. Hi, Streamyx A/C : anda Akan dinaiktaraf ke Unifi. Hubungi 100(tekan 4) untuk temujanji Sekarang. Tertakluk pd terms & syarat
Just what's the T&C BTW? This post has been edited by island: Jan 14 2019, 04:31 PM |
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Jan 14 2019, 04:38 PM
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Senior Member
3,466 posts Joined: Jan 2003 From: PJ, Malaysia |
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Jan 14 2019, 05:13 PM
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1,731 posts Joined: Jan 2007 |
BTW ADSL 2+ can supports up to 20Mbps downloading, don't needs troublesome to install a VDSL 2 router that demands a high quality cable similar quality as CAT6e cable to giving better experiences
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Jan 14 2019, 05:16 PM
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1,731 posts Joined: Jan 2007 |
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Jan 14 2019, 05:18 PM
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3,466 posts Joined: Jan 2003 From: PJ, Malaysia |
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Jan 14 2019, 05:31 PM
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1,731 posts Joined: Jan 2007 |
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Jan 14 2019, 07:44 PM
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513 posts Joined: Jan 2019 |
I got free upgrade from 512Kbps to 10Mbps, even got free ZTE VDSL modem/router, but it kaput in just 2 weeks and now they replaced it with TPlink VR1200v, hope it will last longer.
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Jan 14 2019, 08:52 PM
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96 posts Joined: Dec 2010 From: The Grid |
QUOTE(Pica888 @ Jan 14 2019, 07:44 PM) I got free upgrade from 512Kbps to 10Mbps, even got free ZTE VDSL modem/router, but it kaput in just 2 weeks and now they replaced it with TPlink VR1200v, hope it will last longer. Which was ur 512K package, was it RM44 limited 60H or RM90 unlimited?Are you on hi-rise or landed? This post has been edited by Trony: Jan 14 2019, 10:21 PM |
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Jan 14 2019, 10:20 PM
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513 posts Joined: Jan 2019 |
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Jan 14 2019, 10:22 PM
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312 posts Joined: Aug 2015 |
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Jan 15 2019, 11:46 AM
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5,648 posts Joined: Mar 2011 From: Jalan Tijani |
QUOTE(island @ Jan 14 2019, 04:28 PM) I just received SMS said. Hi, Streamyx A/C : anda Akan dinaiktaraf ke Unifi. Hubungi 100(tekan 4) untuk temujanji Sekarang. Tertakluk pd terms & syarat Just what's the T&C BTW? QUOTE(Pica888 @ Jan 14 2019, 07:44 PM) I got free upgrade from 512Kbps to 10Mbps, even got free ZTE VDSL modem/router, but it kaput in just 2 weeks and now they replaced it with TPlink VR1200v, hope it will last longer. Congrats may I know where are you guys located? |
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Jan 15 2019, 11:56 AM
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544 posts Joined: Sep 2008 |
I got upgrade from streamyx to unifi lite 10Mbps, and now turbo upgrade to 100Mbps
This post has been edited by lkwah86: Jan 15 2019, 11:57 AM |
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Jan 15 2019, 02:57 PM
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2,741 posts Joined: Jan 2007 |
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Jan 15 2019, 04:09 PM
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513 posts Joined: Jan 2019 |
QUOTE(5p3ak @ Jan 15 2019, 11:46 AM) in Butterworth ......unifi coverage ended right before RMAF base.Was offered RM66 10Mbps for a year but i persuaded them to give me something perpetual, finally got RM80 with STD20 forever.. This post has been edited by Pica888: Jan 18 2019, 12:28 AM |
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Jan 15 2019, 06:43 PM
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96 posts Joined: Dec 2010 From: The Grid |
QUOTE(Pica888 @ Jan 14 2019, 10:20 PM) I see your line got upgraded from ADSL to VDSL am I right?It seems that your area falls under SUBB where there is no plan for HSBB. My area got unifi fibre but port finished, status check always 'coming soon to your area' Anyone with streamyx RM44 60H 512K got free upgrading? I bet no one has. I wonder how TM will free upgrade streamyx 60H 512K, to 512K unlimited or 1M 60H. This post has been edited by Trony: Jan 15 2019, 07:12 PM |
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Jan 16 2019, 03:59 PM
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Junior Member
140 posts Joined: Jan 2007 From: KK-KL |
QUOTE(Trony @ Jan 15 2019, 06:43 PM) I wonder what is that statement mean, now I understand. My area also got unifi coverage but I didn't go to TM Point to check if port is available.Anyway, if my area port finished, how come still got TM dealer called me offer free 100MB upgrade. |
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Jan 16 2019, 04:04 PM
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4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(ericong77 @ Jan 16 2019, 03:59 PM) I wonder what is that statement mean, now I understand. My area also got unifi coverage but I didn't go to TM Point to check if port is available. Same too.. I also receive a call from TM dealer offer free upgrade to 10MB (but not 100MB lah.. Anyway, if my area port finished, how come still got TM dealer called me offer free 100MB upgrade. And then when accept offer, then no news and no feedback already.. Rasa Janji tipu, Janji Palsu, Janji Hilang.. |
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Jan 16 2019, 05:01 PM
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96 posts Joined: Dec 2010 From: The Grid |
QUOTE(JuneResources @ Jan 16 2019, 04:04 PM) Same too.. I also receive a call from TM dealer offer free upgrade to 10MB (but not 100MB lah.. Aiya normal lah for these agents/dealers they just want to add number of customers, my sister kena the same even though her area don't have fibre line, when ask they said wait for future plan. And then when accept offer, then no news and no feedback already.. Rasa Janji tipu, Janji Palsu, Janji Hilang.. |
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Jan 17 2019, 11:48 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(Trony @ Jan 16 2019, 05:01 PM) Aiya normal lah for these agents/dealers they just want to add number of customers, my sister kena the same even though her area don't have fibre line, when ask they said wait for future plan. Then we can know agents/dealers just blindly call for upgrade Unifi without check properly. |
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Jan 17 2019, 02:13 PM
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1,704 posts Joined: Jan 2003 From: Hogoh Pahang Hogoh |
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Jan 17 2019, 03:17 PM
Show posts by this member only | IPv6 | Post
#288
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Senior Member
732 posts Joined: Dec 2017 |
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Jan 18 2019, 10:17 AM
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544 posts Joined: Sep 2008 |
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Jan 18 2019, 10:51 AM
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Senior Member
2,741 posts Joined: Jan 2007 |
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Jan 18 2019, 11:32 AM
Show posts by this member only | IPv6 | Post
#291
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Senior Member
732 posts Joined: Dec 2017 |
QUOTE(lkwah86 @ Jan 18 2019, 10:17 AM) QUOTE(JayceOoi @ Jan 18 2019, 10:51 AM) I dont know about others, i dont condone this practice. see for 1 ringgit lesser, the difference is heaven and hell. 30Mbps with 60GB quota for RM79 vs 100M uncapped for RM80. Iianm, rm80 comes with free call and tv pack too.Furthermore, one cant stay a student forever, no? Why is it that the privilige of cheaper pricing remains even after graduation? Im not targetting the users, im blaming TM. Non uniform pricing scheme by the very same company, convince this is not discrimination. Rm80 vs most users who pay rm129 for exact same thing. RM49*1.06-rm80*1.06 is the difference paid monthly. Higher rate, higher sst, pay higher monthly fee+higher sst for nothing in addition, same value of service. No static IP, no priority routing during peak hour, nothing. U've might've seen me ranting about this for some time. I dont care if others mock or take jab at me, do it all u want, unfair is unfair. |
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Jan 18 2019, 04:26 PM
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68 posts Joined: Dec 2010 |
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Jan 18 2019, 06:31 PM
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513 posts Joined: Jan 2019 |
QUOTE(mun2020 @ Jan 18 2019, 04:26 PM) RM160, RM140, RM129, RM110, RM88, RM80, RM66, RM60 depends on how much your old package, i know my neighbor is paying RM60 but only for 1 year, after that revert back to RM129; i am paying RM80, the discount is perpetual... This post has been edited by Pica888: Jan 18 2019, 06:33 PM |
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Jan 19 2019, 01:48 PM
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501 posts Joined: Feb 2016 |
QUOTE(Pica888 @ Jan 15 2019, 04:09 PM) in Butterworth ......unifi coverage ended right before RMAF base. Did you renew the contract by paying RM80, if have, how long the contract ? one year or two years?Was offered RM66 10Mbps for a year but i persuaded them to give me something perpetual, finally got RM80 with STD20 forever.. |
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Jan 19 2019, 03:09 PM
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513 posts Joined: Jan 2019 |
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Jan 19 2019, 06:18 PM
Show posts by this member only | IPv6 | Post
#296
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All Stars
12,039 posts Joined: Oct 2017 |
I was confuse with title, 100MB free, wow so litle quota free
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Jan 21 2019, 09:22 AM
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4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(mun2020 @ Jan 18 2019, 04:26 PM) My one haven't install yet, so can't tell you how much for the monthly charges.Done report to mcmc... Damn TM.. And YES! Still investigate until now.. Call to follow up, mcmc say send bck to CFM to further investigate. Throw the ball here and there, there is no time frame when can done resolved.. Just only mentions "ASAP".. The only thing is wait after 5 years, need to change again... You know what I'm trying to say... |
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Jan 21 2019, 10:12 AM
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1,141 posts Joined: Apr 2010 From: USJ |
QUOTE(Pica888 @ Jan 15 2019, 04:09 PM) in Butterworth ......unifi coverage ended right before RMAF base. for that price & speed, not bad. good enough for old folks who only use it to whatsapp, watch some lite videos online.Was offered RM66 10Mbps for a year but i persuaded them to give me something perpetual, finally got RM80 with STD20 forever.. |
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Jan 21 2019, 09:37 PM
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164 posts Joined: Jun 2017 |
QUOTE(Trony @ Jan 15 2019, 06:43 PM) I see your line got upgraded from ADSL to VDSL am I right? Prior gov changed in jan 2018, I get a free upgrade from 60H 512K to 1M unlimited, with free phone and call. Reason is I complaint they abolish the usage checking in their system.It seems that your area falls under SUBB where there is no plan for HSBB. My area got unifi fibre but port finished, status check always 'coming soon to your area' Anyone with streamyx RM44 60H 512K got free upgrading? I bet no one has. I wonder how TM will free upgrade streamyx 60H 512K, to 512K unlimited or 1M 60H. How about upgrade to Unifi? I know my area has unifi covergae but sionce I am using alone, I really don't want to spend a lot in broadband.If they give me free upgrade with 5x the speed will be good for me. |
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Jan 21 2019, 09:44 PM
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164 posts Joined: Jun 2017 |
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Jan 22 2019, 10:08 AM
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544 posts Joined: Sep 2008 |
QUOTE(lihongmint @ Jan 21 2019, 09:44 PM) you may check here https://check.unifi.com.my/streamyxupgrade |
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Jan 22 2019, 02:48 PM
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501 posts Joined: Feb 2016 |
QUOTE(Pica888 @ Jan 19 2019, 03:09 PM) seems too good to be true...don't they provide you "free" vdsl modem ? ( or u use your own vdsl modem or buy from them?) ? shouldn't the "free" modem trigger the contract renewal? I think the email related to that modem will reveal more detail, and tell u the modem is free or what... |
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Jan 22 2019, 07:52 PM
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513 posts Joined: Jan 2019 |
QUOTE(hashtag2016 @ Jan 22 2019, 02:48 PM) seems too good to be true... Oh yeah, it is free..don't they provide you "free" vdsl modem ? ( or u use your own vdsl modem or buy from them?) ? shouldn't the "free" modem trigger the contract renewal? I think the email related to that modem will reveal more detail, and tell u the modem is free or what... ![]() IF you received call from TM HQ, it is a free upgrade, no extra charges, no contract.. The ZTE modem provided kaput in just 2 weeks, i even got free replacement modem TPLink VR1200v, and this modem is much better... Just received my 1st month bill today, it is RM80 w/o SST. This post has been edited by Pica888: Jan 22 2019, 08:02 PM |
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Jan 24 2019, 09:59 PM
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164 posts Joined: Jun 2017 |
QUOTE(lkwah86 @ Jan 22 2019, 10:08 AM) After I checked, it said unifi will come to my area and ask me to update my profile.But I always get call from TM to upgrade to unifi previously but I rejected due to the price. So, now,what I can get? free upgrade to 8M with same pacakge price or unifi 30M with current package price? |
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Jan 25 2019, 02:30 PM
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140 posts Joined: Jan 2007 From: KK-KL |
QUOTE(lihongmint @ Jan 24 2019, 09:59 PM) After I checked, it said unifi will come to my area and ask me to update my profile. Next time receive a call from "TM", ask them is it really TM or TM dealer. But I always get call from TM to upgrade to unifi previously but I rejected due to the price. So, now,what I can get? free upgrade to 8M with same pacakge price or unifi 30M with current package price? |
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Jan 25 2019, 08:37 PM
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164 posts Joined: Jun 2017 |
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Jan 25 2019, 08:47 PM
Show posts by this member only | IPv6 | Post
#307
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181 posts Joined: Mar 2005 |
QUOTE(JuneResources @ Jan 21 2019, 09:22 AM) My one haven't install yet, so can't tell you how much for the monthly charges. I think MCMC is Nato... My case opened since October. TM offered free upgrade to 10Mbps for RM110. I wanted to go for 100Mbps for RM129 but they don't allowed. I lodged complaint again into my existing complaint. I lodged various complaint again thru live chat. Then at last they allowed. Just installed last week.Done report to mcmc... Damn TM.. And YES! Still investigate until now.. Call to follow up, mcmc say send bck to CFM to further investigate. Throw the ball here and there, there is no time frame when can done resolved.. Just only mentions "ASAP".. The only thing is wait after 5 years, need to change again... You know what I'm trying to say... |
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Jan 27 2019, 12:42 PM
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1,638 posts Joined: Nov 2009 |
Upgrade streamyx to Unifi need to pay stamp duty RM10 on first bill?
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Jan 27 2019, 01:31 PM
Show posts by this member only | IPv6 | Post
#309
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4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(cheepet @ Jan 25 2019, 08:47 PM) I think MCMC is Nato... My case opened since October. TM offered free upgrade to 10Mbps for RM110. I wanted to go for 100Mbps for RM129 but they don't allowed. I lodged complaint again into my existing complaint. I lodged various complaint again thru live chat. Then at last they allowed. Just installed last week. So you mean you lodge complaint again after previously close the case (1st they reject your 100mbps)?I previously wanna create complain report by monthly to keep spam to mcmc.. But afraid later they banned my account coz spamming. So am I just wait and wait until they give us the result and decisions? |
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Jan 29 2019, 02:58 PM
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544 posts Joined: Sep 2008 |
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Jan 29 2019, 05:24 PM
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2,755 posts Joined: Dec 2004 |
The upgrade is not free. They force the UNIFI10 user to pay RM159 where is it Unifi100 + Aneka Plus Pack (RM129 + RM30).
I was told that i cannot unsubscribe Aneka Plus Pack. In fact, the chat centre person end the inquiries abruptly. Former UNIFI10 pay RM129+ forced RM30 New user pay RM129. WTF |
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Jan 29 2019, 05:57 PM
Show posts by this member only | IPv6 | Post
#312
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732 posts Joined: Dec 2017 |
QUOTE(chamelion @ Jan 29 2019, 05:24 PM) The upgrade is not free. They force the UNIFI10 user to pay RM159 where is it Unifi100 + Aneka Plus Pack (RM129 + RM30). Post your account dashboard censor your personal info, so we can analyseI was told that i cannot unsubscribe Aneka Plus Pack. In fact, the chat centre person end the inquiries abruptly. Former UNIFI10 pay RM129+ forced RM30 New user pay RM129. WTF |
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Feb 26 2019, 02:19 PM
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1,077 posts Joined: May 2013 From: Purgatory |
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Feb 27 2019, 04:34 PM
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74 posts Joined: Jul 2005 |
QUOTE(chamelion @ Jan 29 2019, 05:24 PM) The upgrade is not free. They force the UNIFI10 user to pay RM159 where is it Unifi100 + Aneka Plus Pack (RM129 + RM30). This happened to me too. I was told the iptv was free but now they charged me rm129 + 30 for the iptv which I don't really watch. Can I unsubscribe to the iptv?I was told that i cannot unsubscribe Aneka Plus Pack. In fact, the chat centre person end the inquiries abruptly. Former UNIFI10 pay RM129+ forced RM30 New user pay RM129. WTF |
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Feb 27 2019, 04:51 PM
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All Stars
12,039 posts Joined: Oct 2017 |
QUOTE(chamelion @ Jan 29 2019, 05:24 PM) The upgrade is not free. They force the UNIFI10 user to pay RM159 where is it Unifi100 + Aneka Plus Pack (RM129 + RM30). I was told that i cannot unsubscribe Aneka Plus Pack. In fact, the chat centre person end the inquiries abruptly. Former UNIFI10 pay RM129+ forced RM30 New user pay RM129. WTF QUOTE(shin gouki @ Feb 27 2019, 04:34 PM) This happened to me too. I was told the iptv was free but now they charged me rm129 + 30 for the iptv which I don't really watch. Can I unsubscribe to the iptv? post your bill, 129 is 129, not force add 30do you pay 129+30+6%? on my bill, my plan 119, say include unifitv, yes on bill show RM30, but total bill also 119+6% This post has been edited by PJng: Feb 27 2019, 04:55 PM |
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Feb 27 2019, 09:34 PM
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2,755 posts Joined: Dec 2004 |
QUOTE(shin gouki @ Feb 27 2019, 04:34 PM) This happened to me too. I was told the iptv was free but now they charged me rm129 + 30 for the iptv which I don't really watch. Can I unsubscribe to the iptv? The iptv is free. Rm30 is forced additional channel.QUOTE(PJng @ Feb 27 2019, 04:51 PM) post your bill, 129 is 129, not force add 30 Yours are unifi30. do you pay 129+30+6%? on my bill, my plan 119, say include unifitv, yes on bill show RM30, but total bill also 119+6% Do they allow you to unsubscribe ruby package? For those whom turbo to unifi100; it is rm129+30. Some is with rm10 discount. This post has been edited by chamelion: Feb 27 2019, 09:37 PM |
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Mar 1 2019, 08:25 AM
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All Stars
11,456 posts Joined: Oct 2007 From: KL |
One of my friends, the last one who was Streamyx is paying RM80 for 100Mbps. According to her it went something like this.
384k RM60 1 or 2Mbps RM80 (can’t remember the exact speed) 10Mbps Unifi RM80 100Mbps Unifi Turbo RM80 With STD20 and PlayTV no STB. This post has been edited by soonwai: Mar 1 2019, 08:25 AM |
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Mar 7 2019, 07:27 AM
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1,731 posts Joined: Jan 2007 |
just streamyx users getting internet trolling like hell on free double speed upgrade. downloading speed could dropped all the way to 3KBps, non technical person without technical knowledge can't noticed the different and why and what causes and kept paying the bills for the Not satisfied services.
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Mar 18 2019, 10:16 AM
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333 posts Joined: Oct 2004 |
I have been waiting for free upgrade from my Streamyx to Unifi for the last few months. While my area is within Unifi coverage, there is no more fibre port available.
Anyway, I got tired of waiting so instead I applied for an upgrade via the Unifi self-service portal. Received a call the next day from TM and was told there's no more fibre port available. They will log a request and get back to me if there's any available. Today, TM called to tell me they have port and asked if I want to upgrade. They offer the standard Unifi packages. I asked them if there is any special upgrade for me since I should be qualified for free upgrade up to 100Mbps Unifi on landed property. After checking she said I don't appear to qualify for any special upgrade. She can only offer me a 10Mbps without quota for the same price I am paying now (RM90)! So what is this free upgrade that TM is talking about? |
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Mar 19 2019, 07:23 PM
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Senior Member
802 posts Joined: Jun 2009 From: Cheras, Kuala Lumpur |
Ever since getting Streamyx's double speed free upgrade, I'm getting
constant disconnected from the internet. Anyone facing same issue here? Ex 1MB user here. This post has been edited by X3RXUS: Mar 19 2019, 07:24 PM |
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Mar 20 2019, 03:50 PM
Show posts by this member only | IPv6 | Post
#321
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501 posts Joined: Feb 2016 |
QUOTE(adrian72 @ Mar 18 2019, 10:16 AM) I have been waiting for free upgrade from my Streamyx to Unifi for the last few months. While my area is within Unifi coverage, there is no more fibre port available. Obviously, it should be the Unifi lite 10Mbps (copper).. not fast and not super cheap,ya , it is cheaper . coz some people still paying RM129 for unifi-lite 10Mbps(and didn't get any news for turboing yet..) Anyway, I got tired of waiting so instead I applied for an upgrade via the Unifi self-service portal. Received a call the next day from TM and was told there's no more fibre port available. They will log a request and get back to me if there's any available. Today, TM called to tell me they have port and asked if I want to upgrade. They offer the standard Unifi packages. I asked them if there is any special upgrade for me since I should be qualified for free upgrade up to 100Mbps Unifi on landed property. After checking she said I don't appear to qualify for any special upgrade. She can only offer me a 10Mbps without quota for the same price I am paying now (RM90)! So what is this free upgrade that TM is talking about? since you are in hsbb area, you have more choices, maybe can try to file a complaint to SKMM for no fibre port. btw, the decision is yours . QUOTE(wywy2020 @ Jan 27 2019, 12:42 PM) Transfer ownership?? just a wild guess... This post has been edited by hashtag2016: Mar 20 2019, 04:33 PM |
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Mar 20 2019, 04:52 PM
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293 posts Joined: Dec 2010 |
just called tm she said no 100 mb free upgrade for streamyx user..only 10mb upgrade...but i got 2 options.....
1. subscribe rm129 100mb unifi 2. subcribe rm159 100mb unifi with hypptv.. better wait for free upgrade 100mb or subsribe rm129 ? |
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Mar 21 2019, 09:35 AM
Show posts by this member only | IPv6 | Post
#323
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Senior Member
5,515 posts Joined: Jan 2006 |
QUOTE(standard91 @ Mar 20 2019, 04:52 PM) just called tm she said no 100 mb free upgrade for streamyx user..only 10mb upgrade...but i got 2 options..... if u pay rm140 for your streamyx like me, better take the 100MB unifi ler..only rm1291. subscribe rm129 100mb unifi 2. subcribe rm159 100mb unifi with hypptv.. better wait for free upgrade 100mb or subsribe rm129 ? |
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Mar 21 2019, 01:16 PM
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293 posts Joined: Dec 2010 |
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Mar 21 2019, 11:56 PM
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161 posts Joined: Oct 2018 |
will streamyx user get free upgrade by the end of March?
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Mar 22 2019, 10:43 AM
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222 posts Joined: Jun 2015 |
Received a letter from TM saying that they will upgrade my taman and taman around me from ancient copper to fibre, due to recent upgrade work of KTM double track in Johor. Seems like KTM is going to ruin all their copper line around/ along the track, which force them to upgrade! Thanks KTM. TM ETA for completion April/May. I have hope now!
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Mar 22 2019, 04:06 PM
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729 posts Joined: Mar 2007 |
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Mar 23 2019, 01:41 PM
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161 posts Joined: Oct 2018 |
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Mar 26 2019, 10:06 AM
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516 posts Joined: Sep 2007 From: Ninth Mile |
any options for me to upgrading from my current 1mbps streamyx? My old apartment max internet speed is only up to 30mbps. TM people said my house still copper and dunno when to upgrade to fibre.
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Mar 26 2019, 10:15 AM
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4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(3825968 @ Mar 22 2019, 10:43 AM) Received a letter from TM saying that they will upgrade my taman and taman around me from ancient copper to fibre, due to recent upgrade work of KTM double track in Johor. Seems like KTM is going to ruin all their copper line around/ along the track, which force them to upgrade! Thanks KTM. TM ETA for completion April/May. I have hope now! Yours letter is hardcopy letter or email letter?Don't expect so high.. It might be April Fool.. QUOTE(Oyaji @ Mar 26 2019, 10:06 AM) any options for me to upgrading from my current 1mbps streamyx? My old apartment max internet speed is only up to 30mbps. TM people said my house still copper and dunno when to upgrade to fibre. Can try your luck whether go for Unifi 30mbps (which limit your data quota)..If don't have, then no comment about it. |
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Mar 26 2019, 05:52 PM
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222 posts Joined: Jun 2015 |
QUOTE(JuneResources @ Mar 26 2019, 10:15 AM) Yours letter is hardcopy letter or email letter? It's a hardcopy letter and confirmed with tmpoint. Unifi reseller booth outside my taman.Don't expect so high.. It might be April Fool.. Can try your luck whether go for Unifi 30mbps (which limit your data quota).. If don't have, then no comment about it. This is a very huge chunk of market. We have more than 4 tamans here, one taman has at least 100 hundred houses. Raining money man! - Also, TM point said because the KTM work, TM has no choice but to bring fibre here |
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Mar 26 2019, 06:37 PM
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166 posts Joined: Nov 2011 |
QUOTE(3825968 @ Mar 26 2019, 05:52 PM) It's a hardcopy letter and confirmed with tmpoint. Unifi reseller booth outside my taman. Johor which area ?This is a very huge chunk of market. We have more than 4 tamans here, one taman has at least 100 hundred houses. Raining money man! - Also, TM point said because the KTM work, TM has no choice but to bring fibre here |
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Mar 27 2019, 12:53 PM
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222 posts Joined: Jun 2015 |
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Mar 27 2019, 01:55 PM
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4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(3825968 @ Mar 26 2019, 05:52 PM) It's a hardcopy letter and confirmed with tmpoint. Unifi reseller booth outside my taman. Wow... That's first time heard got hardcopy letter confirmed with tmpoint..This is a very huge chunk of market. We have more than 4 tamans here, one taman has at least 100 hundred houses. Raining money man! - Also, TM point said because the KTM work, TM has no choice but to bring fibre here Mind to share the letter content in here? We are quite curious about it... P.S, remember to censor the privacy information before publish in here.. |
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Mar 27 2019, 02:15 PM
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222 posts Joined: Jun 2015 |
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Mar 29 2019, 12:13 AM
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729 posts Joined: Mar 2007 |
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Mar 29 2019, 02:33 PM
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1,731 posts Joined: Jan 2007 |
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Apr 8 2019, 05:02 PM
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222 posts Joined: Jun 2015 |
Some updates guys, came home from town, my parents said they install these last week, I’m guessing those are fiber. So the letter was indeed true. Also, they are multiple agents coming in to my taman to get us sign up unifi, at least 4 since Tm announce this. Seems like this is a urgent matter to tm
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Apr 8 2019, 05:04 PM
Show posts by this member only | IPv6 | Post
#339
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Senior Member
1,730 posts Joined: Jul 2016 From: tomato land |
QUOTE(3825968 @ Apr 8 2019, 05:02 PM) Some updates guys, came home from town, my parents said they install these last week, I’m guessing those are fiber. So the letter was indeed true. Also, they are multiple agents coming in to my taman to get us sign up unifi, at least 4 since Tm announce this. Seems like this is a urgent matter to tm ![]() |
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Apr 8 2019, 10:03 PM
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1,779 posts Joined: Jan 2019 |
QUOTE(3825968 @ Mar 22 2019, 10:43 AM) Received a letter from TM saying that they will upgrade my taman and taman around me from ancient copper to fibre, due to recent upgrade work of KTM double track in Johor. Seems like KTM is going to ruin all their copper line around/ along the track, which force them to upgrade! Thanks KTM. TM ETA for completion April/May. I have hope now! You damn lucky I am jealous. I am still on rm140 4mb. My road has Unifi but they dunwan extend to our high rise. Yet another high rise 2 roads down they did it for them. Our management already tried contacting them so did individual tenants. |
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Apr 8 2019, 10:21 PM
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222 posts Joined: Jun 2015 |
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Apr 10 2019, 12:28 PM
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222 posts Joined: Jun 2015 |
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Apr 13 2019, 11:14 AM
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424 posts Joined: Jul 2011 |
I just realise the free upgrade thinggy. And i called 100 and the cs says its already over. So mean now die die need to sub to unifi baisc. Would they extend it?
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Apr 13 2019, 11:45 AM
Show posts by this member only | IPv6 | Post
#344
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Senior Member
6,381 posts Joined: Jun 2005 From: meow meow |
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May 22 2019, 07:28 AM
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586 posts Joined: Apr 2019 |
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Jun 5 2019, 02:31 PM
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1,077 posts Joined: May 2013 From: Purgatory |
QUOTE(de_ghost @ Apr 13 2019, 11:14 AM) I just realise the free upgrade thinggy. And i called 100 and the cs says its already over. So mean now die die need to sub to unifi baisc. Would they extend it? im same with you, just realised i missed the free upgrade for my parent's old house which still using shitty 4mbps(with high ping) Streamyx, any solution for people like us? Or do we just have to get new package like other people? |
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Jun 10 2019, 11:08 AM
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424 posts Joined: Jul 2011 |
QUOTE(neuro4869 @ Jun 5 2019, 02:31 PM) im same with you, just realised i missed the free upgrade for my parent's old house which still using shitty 4mbps(with high ping) Streamyx, any solution for people like us? Or do we just have to get new package like other people? i tried to call. all the answer given was they cant do anything. apply for 129 for unlimited. if budget go for 79 with 60GB quota. so now will be terminating and use Maxis. Waiting maxis now. |
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Jun 10 2019, 03:30 PM
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1,100 posts Joined: Jul 2008 |
I still fighting for Unifi coverage, i can't rmb how many times i file a complaint to MCMC regarding the same issue. But others complaint all closed by TM, typical same reply.
all the previous TM comment was like bala bala no plan infrastructure development guidelines. But today i found this CPCB said it requires to investigate for another 6 MONTHS! Seriously WTH are u doing TM. ![]() |
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Jun 10 2019, 04:09 PM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(Rainings @ Jun 10 2019, 03:30 PM) I still fighting for Unifi coverage, i can't rmb how many times i file a complaint to MCMC regarding the same issue. But others complaint all closed by TM, typical same reply. Oh well, You want to know what are TM busy doing?all the previous TM comment was like bala bala no plan infrastructure development guidelines. But today i found this CPCB said it requires to investigate for another 6 MONTHS! Seriously WTH are u doing TM. ![]() Here the story, https://www.soyacincau.com/2019/06/10/datuk...m-malaysia-ceo/ Waiting for you sit for that position, then your unifi coverage 1 day immediately available.. |
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Jun 10 2019, 04:09 PM
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187 posts Joined: Jun 2019 |
QUOTE(Rainings @ Jun 10 2019, 03:30 PM) I still fighting for Unifi coverage, i can't rmb how many times i file a complaint to MCMC regarding the same issue. But others complaint all closed by TM, typical same reply. You're not alone, i got the same reply too. Just keep re-open the MCMC report until they do something.all the previous TM comment was like bala bala no plan infrastructure development guidelines. But today i found this CPCB said it requires to investigate for another 6 MONTHS! Seriously WTH are u doing TM. ![]() |
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Jun 10 2019, 07:16 PM
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442 posts Joined: Feb 2012 |
Well, my summary
1. Streamyx user from 2004 2. No free anything or upgrade, even up until 2019. 3. Telephone copper wires - changed a few times thru the years. 4. When heavy rain /downpour ....pickup handset....crackling sound....no data means no internet. 5. My area unifi ready, request say no port. 6. Checked, only 2 tiang got the fibre terminal white TM box (1 box 8 ports x 2 tiang = 16 ports). 7. Front row 20 houses, back row 20 houses total 40 houses with 16 unifi ports. 8. Request request request until one fine day no streamyx. phone can't dial out.....complaint for almost a month. 9. Put in application for unifi, watch them key in for waiting list, sign and chop..... 10.My waiting list order went missing when went back to double check 2 weeks later. 11.After many rounds visiting TM service center, had courage to thank TM and gave "love letter". 12.For all my years with Streamyx, many Slowmix and frequent Nomix, this is what i got in return....... a piece of termination paper. (i request terminate ya) This post has been edited by amazze: Jun 10 2019, 07:36 PM |
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Jun 10 2019, 07:30 PM
Show posts by this member only | IPv6 | Post
#352
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Senior Member
550 posts Joined: Jan 2003 From: Home of the Nga Choy Kai! |
QUOTE(amazze @ Jun 10 2019, 07:16 PM) Well, my summary WTH, you mean they terminate your account without your request? 1. Streamyx user from 2004 2. No free anything or upgrade, even up until 2019. 3. Telephone copper wires - changed a few times thru the years. 4. When heavy rain /downpour ....pickup handset....crackling sound....no data means no internet. 5. My area unifi ready, request say no port. 6. Checked, only 2 tiang got the fibre terminal white TM box (1 box 8 ports x 2 tiang = 16 ports). 7. Front row 20 houses, back row 20 houses total 40 houses with 16 unifi ports. 8. Request request request until one fine day no streamyx. phone can't dial out.....complaint for almost a month. 9. Put in application for unifi, watch them key in for waiting list, sign and chop..... 10.My waiting list order went missing when went back to double check 2 weeks later. 11.After many rounds visiting TM service center, had courage to thank TM and gave "love letter". 12.For all my years with Streamyx, many Slowmix and frequent Nomix, this is what i got in return....... a piece of termination paper. |
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Jun 10 2019, 07:31 PM
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442 posts Joined: Feb 2012 |
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Jun 10 2019, 09:00 PM
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1,100 posts Joined: Jul 2008 |
QUOTE(JuneResources @ Jun 10 2019, 04:09 PM) Oh well, You want to know what are TM busy doing? I have high hopes for YB Gobind Singh Deo when he finally becomes Minister of Communications. I was like, "INI KALI laHH!" My god damn HSBB dream finally arrived!Here the story, https://www.soyacincau.com/2019/06/10/datuk...m-malaysia-ceo/ Waiting for you sit for that position, then your unifi coverage 1 day immediately available.. But after 1 year, np HSBB, no price reduction, no planning for screamyx users and all false promise. This is me now. QUOTE(xxxgkssixxx @ Jun 10 2019, 04:09 PM) You're not alone, i got the same reply too. Just keep re-open the MCMC report until they do something. ![]() |
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Jun 10 2019, 09:05 PM
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Senior Member
790 posts Joined: Apr 2005 From: "siew bao" town |
you guys still believe in this shit!? May be in year 9102, TM will upgrade the speed la.
Break the monopoly or, nothing will happen... TM just want to earn $$$ by lying down(effortless). This post has been edited by yhsiau: Jun 10 2019, 09:07 PM |
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Jun 10 2019, 09:17 PM
Show posts by this member only | IPv6 | Post
#356
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4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(xxxgkssixxx @ Jun 10 2019, 04:09 PM) You're not alone, i got the same reply too. Just keep re-open the MCMC report until they do something. LOL. 6 months?Well, open the mcmc report until 6 months ask again. And again additional 6 months.. See berapa kali 6 months again.. Shit so huge earn profit (from current subscriber who pay fiber every month) can't even pull the new fiber to those unavailable fiber coverage. QUOTE(Rainings @ Jun 10 2019, 09:00 PM) I have high hopes for YB Gobind Singh Deo when he finally becomes Minister of Communications. I was like, "INI KALI laHH!" My god damn HSBB dream finally arrived! Don't expect too much.But after 1 year, np HSBB, no price reduction, no planning for screamyx users and all false promise. This is me now. ![]() Well, this YB might only focus pull the fiber at his kampung area. The rest of kampung area?? Oh ya, use 5G ya.. The 5G is not gigabit speed, but speed like GPRS.. Fifth version of GPRS.. Don't get confuse in Malaysia stand for 5G. Wait you replace his sit, remember tolong I ya. Slogan "You help me, I help you". Hehe.. |
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Jun 11 2019, 09:02 PM
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161 posts Joined: Oct 2018 |
QUOTE(Rainings @ Jun 10 2019, 09:00 PM) I have high hopes for YB Gobind Singh Deo when he finally becomes Minister of Communications. I was like, "INI KALI laHH!" My god damn HSBB dream finally arrived! what is your package? mine just upgraded to 8mbps with rm99...But after 1 year, np HSBB, no price reduction, no planning for screamyx users and all false promise. This is me now. ![]() |
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Jun 11 2019, 09:11 PM
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136 posts Joined: Aug 2005 |
QUOTE(yhsiau @ Jun 10 2019, 09:05 PM) you guys still believe in this shit!? May be in year 9102, TM will upgrade the speed la. still this shitto about "monopoly". there is no monopoly la bro. many companies are licensed to be internet service provider. if your area got no high speed internet, then it's because your area is a poorfag area which those companies are not willing to invest in. no return, who wants to invest? you think internet business is charity ah? Break the monopoly or, nothing will happen... TM just want to earn $$$ by lying down(effortless). |
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Jun 11 2019, 09:31 PM
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790 posts Joined: Apr 2005 From: "siew bao" town |
QUOTE(arturo_bandini @ Jun 11 2019, 09:11 PM) still this shitto about "monopoly". there is no monopoly la bro. many companies are licensed to be internet service provider. if your area got no high speed internet, then it's because your area is a poorfag area which those companies are not willing to invest in. no return, who wants to invest? you think internet business is charity ah? OK, I take it as "POORFAQ HAS NO RIGHTS".T.q for your comments. |
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Jun 11 2019, 09:51 PM
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1,100 posts Joined: Jul 2008 |
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Jun 11 2019, 10:56 PM
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187 posts Joined: Jun 2019 |
QUOTE(JuneResources @ Jun 10 2019, 09:17 PM) LOL. 6 months? Dont need to wait until 6 months la... TM will close your report in few days / weeks after you re-open, so keep re-open the report and you might also get a price reduction if you're lucky. There is no harm in trying.Well, open the mcmc report until 6 months ask again. And again additional 6 months.. See berapa kali 6 months again.. Shit so huge earn profit (from current subscriber who pay fiber every month) can't even pull the new fiber to those unavailable fiber coverage. |
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Jun 12 2019, 01:22 PM
Show posts by this member only | IPv6 | Post
#362
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Junior Member
239 posts Joined: Feb 2016 |
QUOTE(xxxgkssixxx @ Jun 11 2019, 10:56 PM) Dont need to wait until 6 months la... TM will close your report in few days / weeks after you re-open, so keep re-open the report and you might also get a price reduction if you're lucky. There is no harm in trying. Same bro. They open report and then close it back. They promised they want to contact to inform but nope. They just ditched the report and act like nothing happen. TM CS is getting worst day by day. |
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Jun 14 2019, 09:36 PM
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1,100 posts Joined: Jul 2008 |
Until i ping them again
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Jun 14 2019, 10:45 PM
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187 posts Joined: Jun 2019 |
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Jun 15 2019, 05:30 PM
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161 posts Joined: Oct 2018 |
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Jun 15 2019, 08:50 PM
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1,100 posts Joined: Jul 2008 |
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Jun 19 2019, 03:38 PM
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140 posts Joined: Dec 2015 |
the free upgrade of streamyx 4mbps to 8mbps need fill any form or wat??y i havent get the free upgrade..currently using 4mbps at price RM140 shit
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Jun 19 2019, 04:11 PM
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5,714 posts Joined: Mar 2007 |
QUOTE(DiaoMao @ Jun 19 2019, 03:38 PM) the free upgrade of streamyx 4mbps to 8mbps need fill any form or wat??y i havent get the free upgrade..currently using 4mbps at price RM140 shit Your area probably can't support the speed, so you have not been upgraded. Did you get any notification that you will be upgraded? |
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Jun 19 2019, 04:18 PM
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140 posts Joined: Dec 2015 |
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Jun 19 2019, 04:21 PM
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550 posts Joined: Jan 2003 From: Home of the Nga Choy Kai! |
After 2nd complaint through aduan SKMM, baru TM offer to reduce price from RM150 to RM99 for Streamyx 8Mbps.
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Jun 19 2019, 05:23 PM
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5,714 posts Joined: Mar 2007 |
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Jun 19 2019, 09:37 PM
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1,100 posts Joined: Jul 2008 |
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Jun 20 2019, 06:31 PM
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1,077 posts Joined: May 2013 From: Purgatory |
QUOTE(de_ghost @ Jun 10 2019, 11:08 AM) i tried to call. all the answer given was they cant do anything. apply for 129 for unlimited. if budget go for 79 with 60GB quota. so now will be terminating and use Maxis. Waiting maxis now. btw I just got a call from unifi qfter making SKMM complaint. Free upgrade same price (rm110 damn i wish my previous streamyx was cheaper). And they says it will be fiber optic too.didnt apply for 129(100mbps) because dont want new 2 years contract and testing the fiber line here first, maybe i will upgrade to 100mbps if i need more |
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Jun 22 2019, 11:55 AM
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161 posts Joined: Oct 2018 |
QUOTE(DiaoMao @ Jun 19 2019, 03:38 PM) the free upgrade of streamyx 4mbps to 8mbps need fill any form or wat??y i havent get the free upgrade..currently using 4mbps at price RM140 shit Report to MCMC is the best way. I just got upgraded from 4Mbps to 8Mbps recently after complaining to MCMC. Sometimes they have the port but will tell you no port available. Not sure why. Below is my experience:1)I was waiting for free upgrade but no news. So i keep asking port availability through live chat & walked in to TM point. Both of them told me my area able to support 8Mbps but will need to pay the original price (RM160) to upgrade to 8Mbps. 2)Then i request for price reduction but they say NO PROMOTION AVAILABLE & the FREE UPGRADE CAMPAIGN HAS ENDED. Therefore no free upgrade plan for me. (WTH??? UNIFI told our minister will provide 2x free upgrade for area without Unifi & now you told me the campaign has ended???) 3)I started to submit reports to MCMC. UNIFI will simply reply there is no port available, will put my area in UNIFI waiting list & try to close the report. I reopen & keep demanding for completion date of the UNIFI. After multiple times of close-reopen process, finally they called & offer price reduction to 4Mbps RM88. 4)I asked if my area has 8Mbps port but they still say NO. So i reopen the MCMC report. Finally they called & upgraded to 8Mbps RM99, 24 months contract. This might be long process but definitely worth to try as you able to save a lot of money & get your speed upgraded. To open a report is simple & you just need to wait for UNIFI to reply. If you did not satisfy with their offer, just keep re-open the report until they offer you the best offer. I regret that i did not report to MCMC earlier. There is Chinese says: Only kids that make noise will get the candy. |
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Jun 22 2019, 11:57 AM
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Junior Member
161 posts Joined: Oct 2018 |
QUOTE(HariszKilz @ Jun 12 2019, 01:22 PM) Same bro. They open report and then close it back. They promised they want to contact to inform but nope. They just ditched the report and act like nothing happen. TM CS is getting worst day by day. I found report to MCMC is the best way. Opening internal UNIFI report not help at all. |
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Jun 22 2019, 02:07 PM
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Junior Member
140 posts Joined: Dec 2015 |
QUOTE(yoong_y89 @ Jun 22 2019, 11:55 AM) Report to MCMC is the best way. I just got upgraded from 4Mbps to 8Mbps recently after complaining to MCMC. Sometimes they have the port but will tell you no port available. Not sure why. Below is my experience: Hi thanks for reply ya...i have make a MCMC complaint this monday...nw is still in investigating progress and they yet to contact me...may i know how long u wait last time.for them.to.contact u?1)I was waiting for free upgrade but no news. So i keep asking port availability through live chat & walked in to TM point. Both of them told me my area able to support 8Mbps but will need to pay the original price (RM160) to upgrade to 8Mbps. 2)Then i request for price reduction but they say NO PROMOTION AVAILABLE & the FREE UPGRADE CAMPAIGN HAS ENDED. Therefore no free upgrade plan for me. (WTH??? UNIFI told our minister will provide 2x free upgrade for area without Unifi & now you told me the campaign has ended???) 3)I started to submit reports to MCMC. UNIFI will simply reply there is no port available, will put my area in UNIFI waiting list & try to close the report. I reopen & keep demanding for completion date of the UNIFI. After multiple times of close-reopen process, finally they called & offer price reduction to 4Mbps RM88. 4)I asked if my area has 8Mbps port but they still say NO. So i reopen the MCMC report. Finally they called & upgraded to 8Mbps RM99, 24 months contract. This might be long process but definitely worth to try as you able to save a lot of money & get your speed upgraded. To open a report is simple & you just need to wait for UNIFI to reply. If you did not satisfy with their offer, just keep re-open the report until they offer you the best offer. I regret that i did not report to MCMC earlier. There is Chinese says: Only kids that make noise will get the candy. |
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Jun 23 2019, 11:50 PM
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Junior Member
161 posts Joined: Oct 2018 |
QUOTE(DiaoMao @ Jun 22 2019, 02:07 PM) Hi thanks for reply ya...i have make a MCMC complaint this monday...nw is still in investigating progress and they yet to contact me...may i know how long u wait last time.for them.to.contact u? 1st reply usually within a week. after re-open their reply will take longer time. |
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Jun 27 2019, 10:25 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
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Jun 27 2019, 10:28 AM
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Junior Member
432 posts Joined: Aug 2011 |
QUOTE(JuneResources @ Jun 27 2019, 10:25 AM) Receive an email yesterday after long fight with TM.. I believe you are on Streamyx now.Here the information as below:- Should we need to re-open the case until the year of 3019? Or just let it go? Need you all sifu to advice.. Re-open the case to reduce your Streamyx billing price |
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Jun 27 2019, 10:32 AM
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Senior Member
591 posts Joined: May 2005 |
QUOTE(JuneResources @ Jun 27 2019, 10:25 AM) Receive an email yesterday after long fight with TM.. keep re-open even they close the ticket.Here the information as below:- Should we need to re-open the case until the year of 3019? Or just let it go? Need you all sifu to advice.. I get same official reply, my area since slownet implemented until now no unifi at all max speed only 1mbps. they reduce price to RM88 i still not happy I keep re-open all my tickets challenge them |
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Jun 27 2019, 10:37 AM
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Junior Member
442 posts Joined: Feb 2012 |
QUOTE(JuneResources @ Jun 27 2019, 11:25 AM) Receive an email yesterday after long fight with TM.. Here the information as below:- Should we need to re-open the case until the year of 3019? Or just let it go? Need you all sifu to advice.. QUOTE(Milo_O @ Jun 27 2019, 11:28 AM) Well i got them to reduce the price all the way to RM 0.00I terminated the streamyx account on Feb 2019. No point i chase and argue or go visit TM Point, they just don't get it. They are thinking of themselves and their investors. But the "True" investors are you and me who pay for the usage.....we invest in what they provide. If they not able to provide, that's it......choice is ours.....no need to headache. The one and only choice is to terminate if you can find a "source" to use internet.(for the time being) I am using phone data, i will wait out until something affordable comes along. |
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Jun 27 2019, 10:41 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(Milo_O @ Jun 27 2019, 10:28 AM) Nope, it's nothing related to streamyx. My streamyx is at old kampung.And this one is another address want to apply. So you means I need to fight back "If no unifi, then give me streamyx", is it say so? At least I can relocate frm my old streamyx account (at kampung). QUOTE(devil98 @ Jun 27 2019, 10:32 AM) keep re-open even they close the ticket. How you re-open your tickets?I get same official reply, my area since slownet implemented until now no unifi at all max speed only 1mbps. they reduce price to RM88 i still not happy I keep re-open all my tickets challenge them You write what information? Need advice, Fight for 5 years already still like shxx |
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Jun 27 2019, 10:45 AM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(amazze @ Jun 27 2019, 10:37 AM) Well i got them to reduce the price all the way to RM 0.00 If you say "True investors", then I guess it's might be political person or insider staff already.. I terminated the streamyx account on Feb 2019. No point i chase and argue or go visit TM Point, they just don't get it. They are thinking of themselves and their investors. But the "True" investors are you and me who pay for the usage.....we invest in what they provide. If they not able to provide, that's it......choice is ours.....no need to headache. The one and only choice is to terminate if you can find a "source" to use internet.(for the time being) I am using phone data, i will wait out until something affordable comes along. Unfortunately, the wireless network not stable. Especially when enter to the indoor, the signal getting weak and weak. Unless I go outside house to online.. |
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Jun 27 2019, 12:07 PM
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Junior Member
442 posts Joined: Feb 2012 |
QUOTE(JuneResources @ Jun 27 2019, 11:41 AM) Nope, it's nothing related to streamyx. My streamyx is at old kampung. https://unifi.com.my/personal/home/fibre-broadbandAnd this one is another address want to apply. So you means I need to fight back "If no unifi, then give me streamyx", is it say so? At least I can relocate frm my old streamyx account (at kampung). How you re-open your tickets? You write what information? Need advice, Fight for 5 years already still like shxx Click "Login" register an account.....inside you can create/lodge a complaint.....AKA ticket.....and copy the report number. If you see the report missing/close, you can create another one. Just make sure you copy the report number as refference or take snapshot or print out. Compile If making a MCMC complaint, use/copy the TM report number to link it. I did all that until i can't take no more.....so i POTONG.....save my energy do something else better. (Oh i did the same with ASTRO, POTONG too, am a happy camper,now if i can only potong TNB electricity too hahaha) Wish you all the best to fight on This post has been edited by amazze: Jun 27 2019, 12:14 PM |
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Jun 27 2019, 12:13 PM
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Junior Member
442 posts Joined: Feb 2012 |
double post, sorry
This post has been edited by amazze: Jun 27 2019, 12:15 PM |
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Jun 27 2019, 02:38 PM
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Senior Member
4,167 posts Joined: Mar 2012 From: Kuala Lumpur |
QUOTE(amazze @ Jun 27 2019, 12:07 PM) https://unifi.com.my/personal/home/fibre-broadband I no choice because using phone mobile data, the signal also weak once enter to the house.Click "Login" register an account.....inside you can create/lodge a complaint.....AKA ticket.....and copy the report number. If you see the report missing/close, you can create another one. Just make sure you copy the report number as refference or take snapshot or print out. Compile If making a MCMC complaint, use/copy the TM report number to link it. I did all that until i can't take no more.....so i POTONG.....save my energy do something else better. (Oh i did the same with ASTRO, POTONG too, am a happy camper,now if i can only potong TNB electricity too hahaha) Wish you all the best to fight on Unless I bring my bed mattress to outside (which mean sleep at outside) to get better network signal. I don't think so you have another electricity company |
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Jul 3 2019, 10:03 PM
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Junior Member
291 posts Joined: Sep 2016 From: muar, johor |
If MR Gobind Singh Deo can force 8mbps streamyx package to be priced rm40 ,then tmnet is eager to ask everybody to
upgrade to unifi. |
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Jul 5 2019, 11:46 AM
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Junior Member
586 posts Joined: Apr 2019 |
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Jul 10 2019, 10:13 AM
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Senior Member
1,007 posts Joined: Nov 2006 |
TM is given more than ample time to address the Streamyx issue, but nothing had been done until the minister demanded to have the answer by the end of July.
As long as the same attitude still exists, it will come back in the future. |
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Jul 10 2019, 10:20 AM
Show posts by this member only | IPv6 | Post
#390
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Senior Member
2,353 posts Joined: Jan 2003 |
Their soon is well.....soon. They never ever update their address database and servicing area.
In my case, went to check with them if my area got unifi. The answer is always "soon". But I went to Maxis, just in a month time they got me linked up with their fibarnation with no problem. The funny thing is the fiber box is just outside of my house. The worse is already placed my request to terminate their streamyx and phone service on 25 May but until now the line still active. Will definitely ask them to refund me the bill they charged for extra month. |
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