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 The Official iPhone X Discussion Thread | V6, Say hello to the future

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haru20
post Jun 3 2020, 10:30 PM

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My iPhone X is facing "iPhone X Display Module Replacement Program for Touch Issues", any have tried replacing it? May I know whats the procedure, im aware I have to make an appointment, or can I walk-in to any authorised dealer to check? and how long does it take to replace?

This post has been edited by haru20: Jun 3 2020, 10:38 PM
haru20
post Jun 4 2020, 08:24 AM

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QUOTE(kuwhere @ Jun 3 2020, 10:57 PM)
i have changed it at machine klcc.. im pretty sure u have to make appointment for machine outlet.. just bring your device there and it take a day to complete
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Well noted, have made an appointment at machine garden tomorrow, but may try call in if possible to set up today.

Wow within a day, a question do they just change an internal module or the whole touch screen? I have remove my existing screen protector as I thought was the caused of the touch issue.
haru20
post Jun 23 2020, 07:37 PM

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QUOTE(x3cream @ Jun 23 2020, 04:14 PM)
Did you get your screen replaced already? Want to ask the appointment must we go there to make an appointment or we can make the appointment online or by phone call?
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yes i made my appointment online, then straight walk in on my designated appointment time. you can try walk in, but given the RMCO may have more people in queue.

Yes i got my screen replaced with no cost, got it with the day, if stock available within 4 hrs they can get it done.


haru20
post Jun 25 2020, 05:46 PM

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QUOTE(x3cream @ Jun 23 2020, 11:00 PM)
Thanks for the prompt reply, will try to make an appointment online if there's availability for saturday slot notworthy.gif

After changing the screen, does it feels much more responsive? Mine sometimes keep pressing the buttons on whatsapp and safari not responsive
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Yes much more responsive, last time my corner screen when i drag down for notification is not so sensitive, but now all good.

Adding to that, if after the screen replacement and still having issue, they will warranty it for 3 months to change again, if still persist u can get a new phone.
haru20
post Jun 25 2020, 05:47 PM

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QUOTE(Evirober @ Jun 24 2020, 10:30 AM)
I scheduled my appointment to get it replaced. According to them need a day to get it fixed. Will keep posted as my scheduled appointment is at 10 Monday.
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Can i ask which machine store u set ur appointment with, it depends on stock n availability, mine was mid valley. so it took close to 3-4 hrs then i can get my phone.

 

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