Hi everyone,

My battery health maximum capacity is 88% and I have been experiencing issues with my phone battery whereby the phone will auto shut down eventough the battery is 50%. When try to on the phone says battery Low and when you plug in the charger it goes back to 50% over.

I have updated to the latest iOS and issue still persists.

According to Apple, they will only replace the battery of the battery capacity is below 80% and since my iPhone warranty is expiring in Dec, I have log a case with Apple support and their advisor has approved for FOC battery replacement as the phone warranty is still valid and has created an exception casefor the battery to be replaced eventough the battery capacity is 88% and looking at the nature of the issue, advisor supported my case and gave a go ahead approval and case number.

The reason why I contacted Apple
Support and raise and exception ticket coz knowing our Apple authorised support centre in MY, they will taichi and not change your battery and yet bill you under battery replacement programme eventough the phone is under warranty and with the exception approval given by Apple, they will have no choice but to force replace it on Apple’s Cost.

Do you guys know which Apple centre in KL has stock for iPhone X battery and can replace the battery in less than 4 hours based on experience?

Yes, I have confirmed with machines that machines klcc, mid valley and curve has the stock and can proceed with the replacement in less than 4 hours.

Yes I have confirmed it’s purely battery problem as Apple Advisors has run remotely hardware diagnosis test and it’s piinting the fault to the battery.

Since my warranty is expiring in Dec, thought of only changing the battery early December as I have the Apple case I’d exception approval 😬😬 as I can still use my phone but the only thing is my battery drains fast with minimal usage but I have powerbank with me.