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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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Kcee
post Sep 18 2018, 07:18 PM

On my way
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Junior Member
598 posts

Joined: Apr 2009
QUOTE(chicargo @ Sep 18 2018, 07:02 PM)
I’m currently on contract ending next month.RM199 for 30mbps. Asked Tm point if I can switch to RM129 for 100mbps when contract ends. They say have to terminate and sign up under different name. Anyone manage to downgrade under the same name/account?
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You've been played. Why do you need to wait till the contract ends? Just say you want to upgrade to the 100 Mbps package and that's it. !My contract of 50 Mbps will end at February 2019, can't wait for Turbo to come, I went to TM point On 7th September to register, application processed online on 13th September, new package installed in 15th September, contract renews for 2 years. Bill projected to reduce from rm179 to rm129. Can't wait to see the latest bill....
by the way, unifi terms and conditions didn't mention lower priced package as downgrade, but did mention upgrade is to sign for 'higher speed' package tongue.gif

This post has been edited by Kcee: Sep 18 2018, 07:21 PM
Kcee
post Sep 24 2018, 09:55 PM

On my way
****
Junior Member
598 posts

Joined: Apr 2009
QUOTE(Jackrau @ Sep 24 2018, 09:52 PM)
I went to TM point last wednesday to downgrade to 100mbps package and they took  my thumbprint , ask me to wait for 7 working days. But, today I did a live chat with them and I was told there is no request or order made in system. Should I wait until the 7 working days or go to tm point again ?
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Yes, it will take a few working days to reflect in the system. Replying from experience. Been there, done that.

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