QUOTE(chicargo @ Sep 18 2018, 07:02 PM)
I’m currently on contract ending next month.RM199 for 30mbps. Asked Tm point if I can switch to RM129 for 100mbps when contract ends. They say have to terminate and sign up under different name. Anyone manage to downgrade under the same name/account?
You've been played. Why do you need to wait till the contract ends? Just say you want to upgrade to the 100 Mbps package and that's it. !My contract of 50 Mbps will end at February 2019, can't wait for Turbo to come, I went to TM point On 7th September to register, application processed online on 13th September, new package installed in 15th September, contract renews for 2 years. Bill projected to reduce from rm179 to rm129. Can't wait to see the latest bill....by the way, unifi terms and conditions didn't mention lower priced package as downgrade, but did mention upgrade is to sign for 'higher speed' package
This post has been edited by Kcee: Sep 18 2018, 07:21 PM
Sep 18 2018, 07:18 PM

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