having same issue as u..
got turbo to 800mbps but still paying over rm200+ with ruby+ hypptv
will go tm center downgrade to rm129 100mbps,dont care got turbo or no turbo dy..
dont need so much speed..

based on the new unifi Faq..
rm129 for 100mbps can maintain everything..including the unifitv i think..u guys can check the latest unifi faq..

*I am an existing unifi VIP subscriber with unifi TV Set-Top-Box (STB) and I have upgraded to unifi Basic plan™ or unifi 100Mbps, can I view unifi TV content from my existing unifi TV STB?*

 Yes, you can still experience the unifi TV content from your preferred unifi TV pack whether it is Aneka Plus/Ruby Plus/Varnam Plus/Ultimate pack using your existing unifi TV Set-Top-Box.

currently on turbo 800mbps
with Unifitv ruby+
mahal gila..time to rage at unifi center dy


This post has been edited by Dyson Jin: Sep 18 2018, 01:06 PM

okay i now on turbo 800mbps,i will request the same once i go their center..haha
paying rm219 now..179 for internet 40 for unifitv ruby+
see can get or not..

i hope 100mbps below rm100..
i now dilemma want change plan to 100mbps for rm129 right now or wait 30sept to see got better offer or not..
now i on 800mbps turbo +unifitv ruby plus
rm179+rm40=rm219 each month
no contract liao..

near pasar besar klang right?
Tomorrow i will go..want change to 100mbps too..

okay sure..9am i will be at their gate haha..
tomorrow will update about my case.

According to this FAQ,boleh watch on tv if still got stb..
new customers only no stb..

Just changed at TmPoint Bukit Raja..early early a lot ppl dy..haha 9 clock in the morning got ppl queue outside waiting door open..when they serve me,already got 2 ppl terminate line..haha
Me no contract jor
800mbps turbo to 100mbps
129+30 for ultimate unifitv 159+6% sst = rm167
the person said if 129 excusive sst no unifitv,only online can watch..
family got watch that unifitv using stb..so no choice need to subscribe..but now from ruby+ upgrade to ultimate only add rm30 instead of rm60..they said is promotion price now..
No turbo is allowed..fix at 100mbps dy..ask why,company fix dy..not a huge deal i dont need so much..
2years contract
1year extend warranty for btu,phone,stb and others
in 3days will activate the new plan..
say bye bye to 800mbps which i never gonna achieve the speed haha..

now paying rm232 include sst which is bloody expensive
800mbps turbo + Ruby plus unifitv..
save around rm65..


This post has been edited by Dyson Jin: Sep 20 2018, 09:53 AM

haiz..i cannot take risk..family got watch unifitv..
later suddenly cancel liao ask me why..i gg
if me..i sure cancel..haha

i no more contract dy..so no charge..but i got ask her,she said got charge if downgrade but still got contract..
i think their staff also blur blur..

your unifitv got a lot channels or just standard free 17 channels?
cuz if no package is normal 17 channels je..
Haha..my hand ah..
i think is standard free 17 channels je..
100mbps is good enough actually..

Actually this mean if u previously got hypptv package using the old stb..
With this new 100mbps plan,u can still watch the hypptv package using the old stb..no need change or no need worry it wont function..
for the package..need add on..rm30 for ultimate plan..from my tmpoint here..

org kaya will not downgrade lah haha
org kaya tak duduk 10years myvi de..

better car than myvi tho..haha

no new modem or router,use existing de,but with extra 1year warranty..
i using asus router,so no care about stock tm rubbish router..just the sbu,stb je important.

haha..not me for sure..

some need installation to come over your house,some no need,i guess different branch different rules?I got order number dy,they will auto update from their system..in 3days for my case..

100mbps new user no STB set,only hypptv online je..
U cant get STB too if u want too..
*Can I add on a unifi TV Set-Top Box (STB) if I subscribe to unifi Basic or unifi 100Mbps?*
 Unfortunately you are not able to do so for now. We are working on the plan and will announce
when it’s made available.
So only existing users with STB can still use the STB to watch hypptv..
but now they giving promotion price for 129+30 ultimate plan.so i subscribe to it..suppose to be 129+60 cuz ultimate plan cost rm60..
so total i pay is rm159+6% sst...

yes just checked,my acc hilang also..haha
just submit to change from 800mbps to 100mbps 2days ago..
mau check bill pun gone.

This post has been edited by Dyson Jin: Sep 22 2018, 10:59 AM

Update 22/9/218
Finally downgraded in 3days..
This is how its look like..


This post has been edited by Dyson Jin: Sep 22 2018, 03:40 PM

yup..i on 100mbps before with stb hypptv ruby+
then got turbo to 800mbps..
so now downgraded jor..100mbps with ultimate hypptv..

2years contract is fine..very cepat jiu 2years dy haha..
i 100mbps enough dy,no speed upgrade also alright..
If u dont watch stb then u can take rm129 lo..no need add on ultimate unifitv..
this is better than my previous plan which i need to pay rm219 exclude sst..

cuz i extra kasi rm30 for ultimate hypptv.
if u dont need will be rm129..still can watch hypptv..but limited channels..

No wor,they said in 3days will activate the plan,no need ppl from tm come and visit rumah..
so really in 3days,my plan downgraded liao..


yes,but if u want use hypptv online to watch still can de..so u can watch online and watch via stb.
But for new user only can access hypptv online,no stb for them..
but if for existing user like me,can use back old stb to watch the shows..

i downgraded from 800mbps to 100mbps lo..
cuz dont need that much,plus my router only support til 300mbps only..
plus right now i save more money than previous..
Current 100mbps plan+Ultimate hypptv
159+6% sst
Last time Turbo 800mbps+Ruby plus hypptv
219+6% sst