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Unifi Official TM UniFi High Speed Broadband Thread V35, READ 1ST PAGE FOR TURBO SPEED INFO!

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Zi-Tech
post Sep 18 2018, 12:07 PM

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QUOTE(fruitie @ Sep 18 2018, 12:03 PM)
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So these are the charges being slapped to me. Called TM and spoke to CS from billing department. She studied my order ID and understood it wasn't initiated by me.

It will be waived with 15 days and funny that she told me she can see my package is RM 179 but this month will be charged at RM 129 and next month 179? I am puzzled. Nevertheless, my package is still known as RYE 2017, so should be safe kot?

Next thing to follow up is the Turbo speed.
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it seem they charge the early termination fee but look like only 2 month but pricing is 150+... if 2 month only 60ringgit....
jiaen0509
post Sep 18 2018, 12:07 PM

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QUOTE(fruitie @ Sep 18 2018, 12:03 PM)
user posted image

So these are the charges being slapped to me. Called TM and spoke to CS from billing department. She studied my order ID and understood it wasn't initiated by me.

It will be waived with 15 days and funny that she told me she can see my package is RM 179 but this month will be charged at RM 129 and next month 179? I am puzzled. Nevertheless, my package is still known as RYE 2017, so should be safe kot?

Next thing to follow up is the Turbo speed.
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So your monthly fee is 179 or 189?
reconvision
post Sep 18 2018, 12:07 PM

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QUOTE(tALEz @ Sep 18 2018, 12:02 PM)
Was very close, only couple inches away. On 5ghz but auto wireless and auto channel bandwidth. Will test with AC mode and 80mhz soon.
Wifi device was just a 2x2 built-in.
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I see. Post up the result when u have try the ac mode and 80mhz. Btw, mine seen to be getting slightly increase in speed if i chang the channel to 149 anything lower than that will have less speed.
wilson1stop
post Sep 18 2018, 12:10 PM

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QUOTE(fruitie @ Sep 18 2018, 01:03 PM)
user posted image

So these are the charges being slapped to me. Called TM and spoke to CS from billing department. She studied my order ID and understood it wasn't initiated by me.

It will be waived with 15 days and funny that she told me she can see my package is RM 179 but this month will be charged at RM 129 and next month 179? I am puzzled. Nevertheless, my package is still known as RYE 2017, so should be safe kot?

Next thing to follow up is the Turbo speed.
*
so, it's was early termination fees, if waive also apply in next bill then...
tALEz
post Sep 18 2018, 12:11 PM

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QUOTE(reconvision @ Sep 18 2018, 12:07 PM)
I see. Post up the result when u have try the ac mode and 80mhz. Btw, mine seen to be getting slightly increase in speed if i chang the channel to 149 anything lower than that will have less speed.
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Will do bro. And thanks for sharing info about the channel.
fruitie
post Sep 18 2018, 12:13 PM

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QUOTE(Zi-Tech @ Sep 18 2018, 12:07 PM)
it seem they charge the early termination fee but look like only 2 month but pricing is 150+... if 2 month only 60ringgit....
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Scary right. I don't know how they derive it.

QUOTE(jiaen0509 @ Sep 18 2018, 12:07 PM)
So your monthly fee is 179 or 189?
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RM 179 from next month. This month is RM 129. I don't know la. rclxub.gif
Anyway, mine should be RM 179 as confirmed by billing CS, general CS and also TM Point CS.

QUOTE(wilson1stop @ Sep 18 2018, 12:10 PM)
so, it's was early termination fees, if waive also apply in next bill then...
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She said if already reflected before I pay for this, just minus it off myself and pay for it. Either way I'm OK.
stephantsen
post Sep 18 2018, 12:13 PM

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new thread but i still havent get turbo upgrade
megahertz
post Sep 18 2018, 12:17 PM

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hi guys. just want to ask if cat6 cable brand ugreen any good?

rm19 for 10meter
Zi-Tech
post Sep 18 2018, 12:22 PM

Eh, pangkat sudah tukar ka
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by the way, my perpetual discount had been increased from rm100 to rm130...

previously 329-100 = 229 (internet 229-100=199, hypptv +30 so 229)

new speed dunno? maybe tv package become full channel??? only this situation i can foresee.... at the end same price....huhuh
th3game
post Sep 18 2018, 12:23 PM

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QUOTE(Zi-Tech @ Sep 18 2018, 11:15 AM)
yay... already turbo...

baru mahu hentam ini pagi...

[attachmentid=10029155]

[attachmentid=10029156]

tak sabar mau balik rumah....
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bro,we can request the upgrade ke?

pls share
GamerKid
post Sep 18 2018, 12:24 PM

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QUOTE(Zi-Tech @ Sep 18 2018, 12:22 PM)
by the way, my perpetual discount had been increased from rm100 to rm130...

previously 329-100 = 229 (internet 229-100=199, hypptv +30 so 229)

new speed dunno? maybe tv package become full channel??? only this situation i can foresee.... at the end same price....huhuh
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Well, I'm still paying 329, don't know how do you managed to get everything discounted.
SilentForever
post Sep 18 2018, 12:30 PM

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QUOTE(megahertz @ Sep 18 2018, 12:17 PM)
hi guys. just want to ask if cat6 cable brand ugreen any good?

rm19 for 10meter
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Should be okay. Blacktubi recommends it in his latest thread. But personally I would go for prolink based on all the options as ugreen sells also flat cables, which is big no for me. Always go for round for best peformance. But prolink RM30 for 10 metres.

mylinear
post Sep 18 2018, 12:33 PM

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QUOTE(AjkR06 @ Sep 18 2018, 11:12 AM)
Unifi Lite 100Mbps  hmm.gif

[attachmentid=10029137]

[attachmentid=10029142]

Total bill for this month RM130.95
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So this is your Unifi Lite which was turbo upgraded by them? Not you went and upgraded yourself to the new RM129 100M, right?

If so, interesting that the package name is the new one, not Turbo upgrade.
They have added STD20 to match the new RM129 package as previously Lite RM129 does not have STD20, right?

spikey2506
post Sep 18 2018, 12:33 PM

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My story this morning. I went to TM Point to downgrade my 500Mbps to RM129 100Mbps as I don't think I'll be using that much speed. Currently I am paying RM199. The TM staff then offered me RM159, maintaining everything else in my package, but renewing my contract for another 2 years. So I said yes.
Zi-Tech
post Sep 18 2018, 12:34 PM

Eh, pangkat sudah tukar ka
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QUOTE(th3game @ Sep 18 2018, 12:23 PM)
bro,we can request the upgrade ke?

pls share
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on 16 i just tanya je about upgrade status... but not avail to push upgrade that time... maybe it become trigger for them kot to upgrade....

QUOTE(GamerKid @ Sep 18 2018, 12:24 PM)
Well, I'm still paying 329, don't know how do you managed to get everything discounted.
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i come from 5mbps(149) to 10mbps(169) to 50mbps(179+50 = 229upgraded from 30mbps 199-slashed to 179 due to kononnya early adopter yet tm give discount for official release), free upgrade 2017 budget 100mbps (same price 229), 100mbps(half the price - Najib sudah tumbang) - 800mbps (turbo upgrade 2018 - hail to gobind)

based on the tm games - dont become a loyalist or early adopter... you are just the customer for them to milking the revenue... always go to cheapest package if available for example like today promo - 129 for 100mbps.... you penalty only take merely 3 month compare to saving you can get later....

scare them to jump/terminate also works sometimes...
dragna
post Sep 18 2018, 12:35 PM


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QUOTE(pisces1529 @ Sep 18 2018, 09:24 AM)
I buy with discount voucher at RM282, last few weeks I heard promo at RM260+. You can survey in shopee or lazada.

On 300mbps package, on my house 2nd floor wifi 5ghz is around 200-280mbps. Close range around 310mbps. Consider not bad for me.  rclxms.gif
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I can get 480-520Mbps on 5GHz on the AC18. That looks like the max my phone can do. I don't have any other device to test if the router could go further.
cwk0713
post Sep 18 2018, 12:38 PM

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QUOTE(spikey2506 @ Sep 18 2018, 12:33 PM)
My story this morning. I went to TM Point to downgrade my 500Mbps to RM129 100Mbps as I don't think I'll be using that much speed. Currently I am paying RM199. The TM staff then offered me RM159, maintaining everything else in my package, but renewing my contract for another 2 years. So I said yes.
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RM 159 include UnifiTV package?? Hardware renewal? Which TM Point? I also go there downgrade... bruce.gif

This post has been edited by cwk0713: Sep 18 2018, 12:43 PM
OptimusStar
post Sep 18 2018, 12:39 PM

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What is the download speed when using Unifi Turbo? And i think we should wait till next month to see any price reduction since telco's have a deadline by end of the month.
mylinear
post Sep 18 2018, 12:39 PM

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QUOTE(wilson1stop @ Sep 18 2018, 11:19 AM)
This is my Unifi Basic 30Mbps, but seem got scammed...

RM79 is for 24-months only??? Didn't mention in FAQ or website at all...

[attachmentid=10029158]
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RM79 does not have VAR pack right? But yours shows Ruby Plus pack. Could be the RM30 discount 24 months is for that pack so total is still RM79? Then no more Ruby after that? The discount may not be related to the Internet part. Best to see your bill break down for details.


ryder
post Sep 18 2018, 12:41 PM

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Guys, if maxis technician damage my unifi fiber cable, who else can I report to other than to TM?

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