Hi Sifu-Sifu here,
My Maxis 30mbps fibre speed kept dropping randomly since early of this year and only got 5mbps on upload and download averagely whenever the speed declined happen(normally I got around 20+mbps on both UL & DL). Maxis will arrange technician visit and refund back to me after everything back to normal.
They changed a new router for me during the first time it happened. Then the problem reoccur again during MCO so I have no choice but only can wait for their further notice. After a month plus of slow internet, everything went back to normal without technician visit and Maxis claimed they fixed something from their end.
Unluckily, the speed decline haunted me again today. The technician called me and advise to change their stock router to my old custom TP-link single band router first and see how it goes(which I bought it many years ago back in my Unifi days). The speed has increased a little after the router change but only 9-10mbps. But what satisfied me is the wifi signal on my old router is much stronger than their stock router and my house is only 800sqft small
So my questions is do you guys think that upgrading to an AX router would help me from this problem or the problem is actually on the telco end?
Many thanks!