QUOTE(Human Nature @ Dec 11 2019, 06:33 PM)
I managed to add BigPay last time by selecting "other" in issuing bank. Key in the name "BigPay"

SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here
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Dec 11 2019, 09:59 PM
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#1
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Dec 12 2019, 02:31 PM
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#2
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Dec 19 2019, 12:24 PM
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#3
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If my understanding is correct, shopee live will expire. What is the expiry date of a shopee life?
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Dec 19 2019, 01:06 PM
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#4
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Apr 17 2020, 10:15 AM
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#5
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My parcel stucked at pos laju puchong hub about 13 days then only start delivery.
QUOTE 15 Apr 2020, 01:30:43 PM Item delivered to XXXX Pos Laju Puchong 15 Apr 2020, 08:50:13 AM Item out for delivery Pos Laju Puchong 15 Apr 2020, 05:27:20 AM Arrive at delivery facility at Pos Laju Puchong 02 Apr 2020, 06:20:14 AM Arrive at delivery facility at Pos Laju Puchong |
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May 8 2020, 11:40 PM
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#6
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QUOTE(Anangie @ May 8 2020, 10:35 PM) Voucher code: RAYAPBBQUOTE Reward RM12 off Min. Spend RM100 Valid Time 14.05.2020 00:00 - 15.05.2020 23:59 Device iOS, Android Product For products from Shopee Mall and Preferred Sellers only. Payment Credit card for specific banks Logistic All logistics More Details Valid for one-time use only. Not applicable on Baby Formula, Food & Supplements, Diapers & Potties, Tickets & Vouchers, Top-ups, S-Mart Milo, One or Not by Shopee Store products, MMA Foundation Store products & PETRONAS Fuel Cards, Gift Cards, and E-Voucher. Valid for Public Bank credit/debit cardholders on Shopee App only. Usage is first come first served. |
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May 15 2020, 01:40 PM
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#7
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QUOTE(VibratingKoala @ May 15 2020, 01:15 PM) Anyone able to get hold of Shopee customer service as of recently? I have tried their livechat but always giving "None of our agents are available and you're out of our active hours" or something like that, then I haven't been able to get them on phone either, I have been put on hold for 30 minutes before I gave up few times. My problem is that two of my parcels going to the same address has not been updated for more than 5 days. If the parcel doesn't reach, you can press "Request return/refund" and fill up the details before the guarantee period expire. I have experience parcel stucked in pos laju for 2 weeks. After submitting "Request return/refund", the shopee agent will follow up and help to settle it. |
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May 15 2020, 08:39 PM
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#8
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May 23 2020, 11:16 AM
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#9
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QUOTE(voonmingloo @ May 22 2020, 04:33 PM) I have problems redeeming the RM5 top up mobile coupon and also the old town toast. Previously can select the coupon (Shopee Garden vc) and buy it without any cost but recent ones cannot redeem, keep buying and cancel due to not able to use voucher to offset. But the vc still in my vc list. Will wait further days n see. I managed to redeem mine today. I just select the shopee garden voucher as normal like we buy items and no payment is needed.![]() |
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May 27 2020, 04:09 PM
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#10
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May 27 2020, 04:35 PM
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#11
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Jun 8 2020, 08:55 AM
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#12
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QUOTE(#Victor @ Jun 7 2020, 11:59 PM) anyone experience return before? want to know does Shopee reimburse the delivery fees? received damage item, told seller and asked for return and refund but went to courier (J&T) and shock that the delivery fee is RM13, which already equivalent to the item's price... wonder who will bear the return delivery fee? I have experience of returning defective item last year 2019. Need to attach consignment note and receipt as proof when submitting the request.Then, shopee will ask your bank details and bank in the shipping fee accordingly. Not sure now the process still the same or not. QUOTE Thank you for contacting Shopee! I am XXX and I will be assisting you in this matter. Kindly be informed that I will escalate this issue to our relevant team and they will assist you on this matter. For any update from our relevant team, I will informed you through email, however before we proceed, kindly reply back to this email with the required details below: Bank Name: Bank Account Holder's Name: Bank Account Number: Email Address : P/s: Please note that Shopee will not be liable for any wrong information given with regards to the bank account details. Once you have completed the bank account insertion step, we would need your kind gesture to revert back to this email in order for us to process the necessary actions. Hope to hear from you soon. Thank you for using Shopee! Warmest Regards, XXX Shopee Team |
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Jun 8 2020, 09:02 AM
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#13
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Do we need to activate shopeepay wallet in order to redeem RM5 grab promo code and 10% coin cash back harvested from shopee garden?
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Jun 8 2020, 12:14 PM
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#14
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QUOTE(#Victor @ Jun 8 2020, 12:00 PM) i supposed now they reimburse in ShopeePay? since the order paid thru ShopeePay too. I paid my order using credit card last time but return shipping fee can't be paid using shopeepay. btw, is there any cap for shipping fees? the shipping fee is more than the item price I'm not sure about the capping. My return shipping fee also more than the item last time. |
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Jun 13 2020, 01:20 PM
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#15
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QUOTE(#Victor @ Jun 13 2020, 12:27 AM) guys, refund is completed because seller did not response after returning the item to them and the refund already credit into my ShopeePay. Last time I posted using pos laju and managed to claim back the shipping fee from shopee. Not sure if this still applicable now.now who bears the shipping fee to return the parcel to seller? after the refund completed a week ago, until now no any updates on the return shipping fee? QUOTE As a buyer what do you need to do is: 1) Request for refund for this order before Shopee Guarantee ends. Check "When and how can I apply for a return refund?" for more information. 2) After the seller requested you to return the parcel, you will be given an option to print your return waybill and pack the parcel to ship back to the seller. Check "How do I return my items using Shopee Free Return with Poslaju?" for detailed steps and guide. *Note: Only return shipping via Poslaju is free. If you want to return the parcel using other courier companies, you will need to bear the return shipping fees or discuss with the seller regarding this. https://help.shopee.com.my/s/article/Who-be...s-1542971593677 I think you can either: 1. Chat with shopee customer support to find out more OR 2. Email shopee CS with order detail, receipt, etc at https://help.shopee.com.my/s/contactusform?...6F000000FhTXQA0 |
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Jun 13 2020, 01:31 PM
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#16
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QUOTE(#Victor @ Jun 13 2020, 01:24 PM) seems only Poslaju return is free I think you still can try to chat with shopee agent to see if you can claim back the return shipping fee or not.CODE *Note: Only return shipping via Poslaju is free. If you want to return the parcel using other courier companies, you will need to bear the return shipping fees or discuss with the seller regarding this. |
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Jun 14 2020, 07:07 PM
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#17
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Jun 28 2020, 09:23 AM
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#18
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QUOTE(birain @ Jun 27 2020, 10:28 PM) guys, which courier to choose? first time buying, and free shipping, how to claim? To claim free shipping vouchers:*can combine items from different seller? Check out Free Shipping Deals on Shopee! https://shopee.com.my/m/free-shipping-deals?smtt=210.67815.3 ![]() ![]() For free shipping vouchers can combine items from different sellers QUOTE(CP88 @ May 2 2020, 08:46 PM) Bro soonwai, A quick question on shopee. If I want to fulfill eg. Maybank 10% off of spending RM120 from 2 seller in one order, could we get free shipping for both of the items? Or only one free shipping is entitled? Thanks. QUOTE(soonwai @ May 2 2020, 11:50 PM) |
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Jul 6 2020, 01:36 PM
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QUOTE(miyakochan89 @ Jul 6 2020, 11:32 AM) Hey all, how do you all actually submit a claim that the audio product is not working? For an example, if the audio jack is not emitting sounds in the earphones, how the hell do you proof that? And then I won't be able to return/refund? How about taking video of the audio product and posting it to youtube? During return/refund, maybe can include the link (not sure if shopee will block website link or not in description).I have experience posting video to youtube when Lazada seller requested me to proof water leaking on my lunch box. Not sure such method will work for your case on shopee or not. QUOTE(zr125 @ Jul 6 2020, 12:21 PM) Check out 7.7 Mid-Year Sale 2020 | 50% Coins Cashback Daily | Shopee Malaysia on Shopee! https://shopee.com.my/m/77-shopee-mall-70324?smtt=0.0.3 |
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Jul 7 2020, 07:06 PM
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#20
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