Anyone else having issues with items from overseas?
My 2 parcel has already arrived Subang Jaya hub since last Friday but they still hasn't been delivered until today
Whereas 1 other parcel that is still showing "in transit to Malaysia" has already arrived today

Something wrong with Shopee Express now?

Something must be happening with Shopee Express then

I went to the Subang Jaya hub to see if I can collect the 2 item myself but they cannot track the item, but later said the item is already with the rider
When I ask them how they know the item is with their rider when they can't track the parcel? They said my item will be delivered today

I ask them again if they can track my item in the system, they said cannot

This post has been edited by sHawTY: Jun 16 2020, 02:17 PM

devilmaycry9 I just spoke to Shopee live chat agent. All oversea parcels will change the tracking number once it arrives Malaysia
You need to speak with them to get the local tracking number

Open the Shopee app on your phone, go to your account or "Me" on the bottom right, scroll to the bottom then click "Chat with Shopee"
Once inside the Shopee Chat, type "live agent" to speak directly with a shopee agent so you don't have to go through the hassle of dealing with the chatbot

Might have to wait for a while because the queue is quite high, my queue was at #168 which took around 15 minutes before an agent is available for me
Once you got an agent with you, give them the order ID number then request for "local tracking number"

I got mine and now I can track all my parcels properly in Shopee Express tracking website

Crazy

Check my previous post on how to chat with Shopee live agent

My mistake, after looking properly at my Shopee order, the local tracking number is actually already applied in the order tracking details when the seller has shipped out our items
Below is an example

Anyone else having an issue with checking out today?

Shopee search function kiok now? Tuesday 7 June 3.50PM