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 SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here

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richyiu
post May 16 2020, 05:24 PM

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QUOTE(boygenetic @ May 16 2020, 01:52 PM)
i tried clearing cache and that does not work.
im suspecting my Android version is too old for the apps.
im running on Android 6. tongue.gif  tongue.gif  tongue.gif
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my handphone android 5, can click to unselect all
richyiu
post May 28 2020, 01:23 PM

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QUOTE(shuhuan @ May 28 2020, 01:03 PM)
I want write one amazing story happen to me today.
April 23 shipped out. May 18 still in china warehouse. No choice but to apply refund, although told shopee agent wanted my lost parcel. May 22 refund approved. Today may 28 I received this lost parcel. Not yet check credit card got refund or not.
So it seems like one of the agent said, refund doesn't stops the movement and delivery of the parcel.
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u will receive ur refund, i had this experience before, i got my refund, then i received my order. after that i directly contact seller and online transfer payment to seller's bank account.
richyiu
post Jun 1 2020, 08:56 PM

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may i know if seller already update shipping detail ( pos laju consignment note ), so shopee system will update as preparing.
but actually seller did not ship out my order, how long shopee system will cancel my order? or will unlimited extend and extend until seller ship out?

richyiu
post Jun 8 2020, 12:28 PM

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QUOTE(budakdegilz @ Jun 6 2020, 01:55 AM)
you can change your payment options

but those cashbacks shopeepay voucher will not be applicable
tommorow 7/6 still got i think
28th may paid

but status to ship still without tracking number ??

then shopee system should auto cancelled

already way pass 2 working days

but if they did key in the tracking number

then the system will only auto cancel after 10 working day
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my own experience, i make order and paid on 30 may 2020 (Saturday) , seller did not update tracking number, after 4 days include Sunday, system auto cancel order on 3 jun 2020.

but if seller did update tracking number, my experience shopee system will not auto cancel order.
here my experience, i make order and paid on 27 may 2020. seller update tracking number, shopee system said seller should ship out by 29 may 2020, but until today seller still did not ship out, check with pos laju, tracking number did not found. today 8 jun 2020, already 10 days but system still did not auto cancel order.
then i chat with CS, they told me estimate ship out time is 29 may, and estimate receive time is 17 jun 2020, so CS told me have to wait untill 17 jun 2020.

so my experience shopee more like to protect seller, if buyer did not pay, less than 24 hour order will auto cancel, but if seller update tracking number they have plenty time to hold our order.
richyiu
post Jun 25 2020, 06:26 PM

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QUOTE(starry-starry @ Jun 25 2020, 05:48 PM)
I just requested for refund/return for a missing item from a seller, the seller promised to send me the missing item days ago but never get back to me despite of my multiple attempts to contact them. No tracking no provided so now I prefer refund instead.

However, there's this instruction asking me to return the items. I just want partially refund, can this be done? What about the coins that I am supposed to earn from other items I received? Do I have to get Shopee to credit me the coins manually?
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yes , u can get partially refund, and still got shopee coin reward from other item.

here is my own experience , i order 4 item, only come with 3 item, then i request refund for missing item only, i did not need to ship back other item. and i get refund for the missing item.
richyiu
post Jun 26 2020, 11:29 AM

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QUOTE(starry-starry @ Jun 26 2020, 11:14 AM)
I can't return the other items as I already used them up because seller agreed to send me the missing item since last week and it's been more than 10 days now. Tried to chat with them but no reply which was why I raised the dispute.

My question is now the refund/return request is pending return, do I just wait or have to do anything? It's probably better if they separate the return and refund request.
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in my case, when i click refund, i have choice to choose refund all or partially , i even can choose amount for refund.
so maybe u already click refund all item, so best is you email to shopee ask for partially refund.
richyiu
post Jul 9 2020, 01:17 PM

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QUOTE(Lego Warfare @ Jul 9 2020, 12:50 PM)
There is a weekly limit? You mean daily limit 3000 x 7 = 21000 coins limit per week?
I tried searching online but didn't see any weekly limit mentioned
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weekly limit 15000 coin, i tested before
richyiu
post Jul 13 2020, 08:02 PM

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QUOTE(shuhuan @ Jul 13 2020, 01:20 PM)
Oh how careless I got.
I click on "order received" for an order that just got newly shipped out... because I got another similar looking order.

Now my question is, the order will still be delivered to me right?
Shopee should upgrade to enable "order received" button only for a successful delivery or a week after payment.
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actually u no need to click order received, shopee will auto complete the deal after item successfully delivery.
if u order from shopee mall, system will auto complete after 14 days, if other seller normally 3 days.
so if u scare wrongly click, just leave it, system will auto complete
richyiu
post Jul 26 2020, 12:36 PM

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just make an order with free shipping voucher (12pm-1pm)

user posted image
richyiu
post Jul 26 2020, 07:50 PM

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QUOTE(cucikaki @ Jul 26 2020, 07:16 PM)
I’ve made partial refund in the past. No coins at all. Contacting shopee and they say that’s how the system works. My refund was around april 2020.
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recently i request partial refund, i still get shopee coin from other item. Maybe new T&C.

user posted image
richyiu
post Nov 7 2020, 05:52 PM

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QUOTE(chong1228 @ Nov 7 2020, 03:45 PM)
Hi guys, not sure anyone able to find today 07.11.20 big voucher hunting clue 1? Appreciate if you could share here. smile.gif
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PCK
richyiu
post Nov 20 2020, 01:48 PM

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QUOTE(tydell @ Nov 20 2020, 01:29 PM)
Shopee set up their system to lure you using shopee pay.
I plan to buy 1 item below cost RM15.44. Preferred seller and there is free shipping symbol on the product page for order above RM15.
I put in cart and ready to check out.

user posted image

Later when I want to pay and tried to select free shipping voucher, shopee said current payment method does not meet voucher t&c.
Fine. I can't top up exactly RM15.44 as the price including shipping is RM20. Since I dont have enough balance I can't use shopee pay, therefore I can't use the free shipping voucher. So I top up RM 20.

user posted image

When I top up and I can select shopee pay as payment method, now the free shipping voucher term has changed.
Now the say I can't use the shipping voucher because available logistic don't have shipping discount. Pretty shitty.
I purchased anyway because what else I can use with my shopee pay money?

user posted image

Shopee free shipping used to be more flexible before and now they are really tightening the rules. Keeps you hooked on buying in shopee.
Their shopee pay system is designed intentionally to put your money in their account so that you will carry on with your purchase.
You can never know beforehand if you really can get free shipping. Even if you choose shopee pay, later then can say the product is not included in the T&C.
So buyer be aware.
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It is your fault , not shopee system, check carefully, you did not meet RM15 free shipping !!!
your item cost RM15.44, but you use shop discount voucher, so your item cost become RM14.94, did not meet RM15 free shipping TnC

richyiu
post Nov 21 2020, 09:56 AM

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QUOTE(stephenthk @ Nov 20 2020, 10:53 PM)
Wana ask.

I buy from one seller.
Poslaju logistic stucked halfway in transit.
After a while, i raise a Dispute for refund since the protection running out.
Ikut SOP, shopper comes in to give judgement.

They REFUNDED me.

Then, problem come, the shipment arrived.

How to do?
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happen twice for me, 1 time direct bank in to seller, another time bank in to shopee, shopee will transfer to seller
richyiu
post Dec 12 2020, 01:58 PM

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QUOTE(Xcal @ Dec 12 2020, 01:41 PM)
Got sth wrong with shopee? Can't use the free shipping vouchers
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my own experience, my account use the free shipping voucher, then my sister account cannot use the same free shipping voucher, need choose another free shipping voucher, i think maybe shopee will detect same ip or location only allow to use the same free shipping voucher 1 time.
richyiu
post Dec 12 2020, 07:19 PM

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QUOTE(Xcal @ Dec 12 2020, 04:29 PM)
Error u05?
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yes, error u05, and i think shopee really detect our location. Just now i go to friend's house then can use the free shipping voucher, no more come out error u05
richyiu
post Jan 18 2021, 11:22 AM

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QUOTE(WaCKy-Angel @ Jan 18 2021, 10:14 AM)
wtf now shopeepay only RM200/day limit without verify IC ?
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android 7 below cap at RM200
richyiu
post Jan 18 2021, 11:08 PM

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user posted image

anyone facing blank coin history?
richyiu
post Jan 18 2021, 11:15 PM

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QUOTE(WaCKy-Angel @ Jan 18 2021, 11:11 PM)
shopee app is famous for bugs...
if u want to try can clear cache/data and load again. or try login another phone to see.
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try everything already, different phone, clear cache, reinstall app, and also use shopee website, all same.
already send email to shopee support, waiting reply.....
richyiu
post Jan 20 2021, 09:54 PM

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user posted image
back to normal, can see all history
richyiu
post Jan 21 2021, 03:56 PM

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QUOTE(Ramses_II @ Jan 21 2021, 12:19 PM)
Cool, 3300 coins, What is the voucher you applied for SP A55?
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QUOTE(soonwai @ Jan 21 2021, 12:46 PM)
That was the MCO 2.0 (Stay Home Stay Safe page) 15% min 200 max 3300 coins voucher. It was available before 18/1 and as it turned out, it was better than any of the CNY sale vouchers except 10% no max limit.
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agree, very good voucher, now hope 2.2 sales have good voucher again

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