Jun 16 2020, 08:01 PM
QUOTE(sHawTY @ Jun 16 2020, 02:49 PM)
devilmaycry9 I just spoke to Shopee live chat agent. All oversea parcels will change the tracking number once it arrives Malaysia
You need to speak with them to get the local tracking number
Open the Shopee app on your phone, go to your account or "Me" on the bottom right, scroll to the bottom then click "Chat with Shopee"
Once inside the Shopee Chat, type "live agent" to speak directly with a shopee agent so you don't have to go through the hassle of dealing with the chatbot
Might have to wait for a while because the queue is quite high, my queue was at #168 which took around 15 minutes before an agent is available for me
Once you got an agent with you, give them the order ID number then request for "local tracking number"
I got mine and now I can track all my parcels properly in Shopee Express tracking website
Well for me it was automatically generated. A few days after the Taiwanese update, the Pos Laju tracking number was given (though it hadn't appeared in Pos Laju tracking).You need to speak with them to get the local tracking number
Open the Shopee app on your phone, go to your account or "Me" on the bottom right, scroll to the bottom then click "Chat with Shopee"
Once inside the Shopee Chat, type "live agent" to speak directly with a shopee agent so you don't have to go through the hassle of dealing with the chatbot
Might have to wait for a while because the queue is quite high, my queue was at #168 which took around 15 minutes before an agent is available for me
Once you got an agent with you, give them the order ID number then request for "local tracking number"
I got mine and now I can track all my parcels properly in Shopee Express tracking website
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