Paid but items not appear "to ship"

i just made a purchase via shopee app, but no confirmation received. Is it because server busy?

Email pun tak masuk.

haiya shopee server... still slow ar..

my purchase kejap ada, kejap takde

got scammed with faked product. Here my story, last 9/9 sales, i bought ext hdd with around rm 120 for 2tb. i thought since it was on 9/9 sales, all items were verified by shoppee and bought it without thinking too much

then after 3 days payment made, asked seller the tracking no but got told item is shipped from China. What the hell i said, the item description said it from kelantan

after 2 weeks received, but cant used after try reformat. contact seller and got mad with me said why do i format ntfs not exfat. He said this hdd only support exfat format only. I said back to him, there is no such things, all hdd can be formatted all type and i asked for refund but he refused.

then, make report with shoppee. while waiting feedback from shoppee, i looked around on shoppee, turn out there are many seller sell this hdd (exfat only). Most customer didnt get refund and a few received partial refund

[attachmentid=10088870] [attachmentid=10088871]  [attachmentid=10088872]

[attachmentid=10088877] [attachmentid=10088879]  [attachmentid=10088881]

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Below are email between me and shoppee
[attachmentid=10088893] [attachmentid=10088894]  [attachmentid=10088896]

[attachmentid=10088899]
then, both shoppe and seller still delay in refund my money, so i sent the hdd to seagate service centre. and sure seagate technician said claim invalid after checking
[attachmentid=10088905] [attachmentid=10088910]
after all these, i finally get back the money. all these almost took a month to settle.

i hope there will no lowyat forummer fall to this hdd scam. i quite lucky since manage to get refund not like the others customers. what i really shocked is, shoppe is allow this seller to sell this hdd and not banned with all proof i sent them with seagate email

this is first time i got fake product while shopping online. I thik i going to stick to my favourite seller on lazada and lelong. Shoppee gave me really bad experience

what item?

anyway you received sv 500 coins , ok lah

Hopefully is true , but normally , why is it that hard for a company to invest on a courier company for shipping ? Shopee , laz , 11st and etc can't team up with a single shipping company at all ?

Looks like malaysia is hard to have a team with shipping company.

I bought some tapes from Shopee Seller . Turns out the tapes were not as specified in terms of LENGHTH .

I clicked REFUND / RETURN and Seller accepted but says RETURN STOCK to them

How to RETURN stock ----- who pays postage ???

Shopee also NOT PICKING UP phone ?????

Had 1 of my worst Shopee experience, I bought a small item from Shopee and the seller sent a wrong and not working product to me.

Upon complaining to Shopee, they investigated for 48 hours, then asking for evidence (48 hours), ask to chat with seller (48 hours), admin to check with seller (48 hours) etc.

the whole process took more than 21 days now and they came back and tell me that they are not responsible, and it is between me and the seller.

FYI, the seller had since last month received many negative feedback, with wrong and not working products sold. but Shopee admin is not doing anything

This is the worst platform ever, if you intend to buy there, do it at your own risk. For me, I will try to buy elsewhere for peace of mind