already shown chat history, whatsapp screen shot, photo evidence and yet Shopee admin is taking me round the garden, keep asking for same thing and wait 48 hours everytime. now they even ask for video evidence, as though photo evidence is useless.

I sense admin is only dragging and not interested to settle the issue.

Really, dont use this platform if you want a peace of mind in online shopping, when you get into trouble, no one will help you.

To share and update  my painful experience with China seller in Shopee.
But what to do, want cheap and a difference of rm800 (Malaysia)  vs rm500 (china) .

TLDR
Vendor 1 - Order A shopee auto cancel , Order B me buyer cancel because I see Vendor 2 more promising.
Vendor 2 - Told me no more stock but shipped without inform. 24 days to receive.
In the end received item, tested working and happy. Will order again!
Detail story
I ordered a Dash Cam and it was cancelled by Shopee. Since's its a good deal I tried again.
Problem is Seller is obviously China seller, and I think they don't follow the way Shopee work as in ship by date.
I reviewed the seller carefully, seems he has a large shop, and had active positive feedback.
However, my experience with the seller is frustrating as per log below.

Vendor 1
Order A
27/02 - placed order
27/02 - order paid
- 28/02 - asked if order is shipped? got auto reply. seller reply 2 hours later ask to be patient will ship 2 - 3 days.
- 01/03-  asked if order is shipped? seller reply order is shipped 2 hours later. Status still at Seller to ship.
05/03 - order cancelled by Shopee
- 05/03 - asked for tracking number? seller reply not available for MY 5 hrs later. No mention item has been cancelled by shopee.
- 05/03   Credit card REFUND received

Order B
05/03 - placed order
05/03 - order paid
08/03 - I cancelled order
27/03 - Still not received Credit Card REFUND.

Vendor 2
25-03-2019 11:18 [Pos Laju Brickfields ]Item delivered
25-03-2019 08:14 [Pos Laju Brickfields ]Item out for delivery
25-03-2019 01:30 [Pos Laju Brickfields ]Arrive at delivery facility at
23-03-2019 22:49 [PosLaju Parcel Hub]Consignment dispatch out from Transit Office
23-03-2019 22:25 [PosLaju Parcel Hub]Item processed
23-03-2019 05:31 [ECBC]Item dispatched out
23-03-2019 00:57 [ECBC]Item picked up
22-03-2019 16:08 Parcel is in-transit from China to Malaysia
20-03-2019 02:48 Parcel is shipped from China sorting centre
19-03-2019 16:29 Parcel has arrived at the sorting centre <- Did not cancel just waiting for system to cancel but seller update shipped
16-03-2019 22:14 Your order is ready to ship from the seller <- Long wait here and some communication with seller says no more stock
07-03-2019 19:13 Order details sent to seller
07-03-2019 19:12 Order created

I have this problem too.

But seller rejected my request, change shipping status but never ship it.

Wtf will never use shopee again.

Now I'm not sure how long does it take to refund.

Yeah, they can cancel on their side. Today I had the same problem with my order for a set of Mate 7 SIM trays from broshop18. Seller called me to tell me the item no stock and asked me to cancel. I told them if they want, they can cancel it. Then reported said product. These stupid sellers are really wasting everybody's time. Stock on the product page is 998. Which of course is not true since no one in their right mind would stock a thousand units of Mate 7 SIM trays.

if seller pm u to cancel, u can report to shopee. they will be penalized.

It's also shope to check for stock issue.If it's not pre-order , stock above 1k for RM1k item = this shop store RM 1million for this phone only.Can consider cheat on stock in shope.Looks like shope also can't manage well on seller.

Let it auto cancel.Do not extend it.

I bought something haven't received, so i extended shopee guarantee 3 days ago and gonna expire tonight. What to do? Request refund or contact seller?

Anyone use shopee to pay Air Selangor water bill? Paid yesterday but Air Selangor yet updated the payment status. Is it we have to click on "order received" in Shopee app?

If an item is successfully refunded on Shopee, is the Shopee coins used also supposed to be refunded?

One of my order is refunded, but didn’t get back Shopee coins used.

My Lazada free shipment from Puchong to KL took over 10 days, stuck in Lazada warez house.

J&T in my area in KL is simply perfect. I know many condemn J&T in other areas/states.

What are the dates for both of the 10%?