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 SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here

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killertcb007
post Jun 4 2025, 10:09 AM

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Joined: Nov 2017


Has anyone else had their Shopee account limited for claiming and using Shopee vouchers? All my Platinum vouchers have been invalidated, and now I can only use free shipping vouchers.

Customer service told me that my account is permanently ineligible to redeem Shopee-sponsored vouchers and rebates. They said this decision is necessary to maintain a fair and secure shopping environment for all users.
killertcb007
post Jun 4 2025, 10:30 AM

Getting Started
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Junior Member
68 posts

Joined: Nov 2017


QUOTE(annoymous1234 @ Jun 4 2025, 10:13 AM)
Did u sign in more than 1 phone? Or 1 phone 2 account?
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No, but I have one Silver and two Platinum accounts across three different phones — and currently, all three accounts have been limited.
killertcb007
post Jun 4 2025, 11:05 AM

Getting Started
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Junior Member
68 posts

Joined: Nov 2017


QUOTE(annoymous1234 @ Jun 4 2025, 10:48 AM)
That could be the reason why. I have 2 different account on different phone, both also cannot collect coins from live anymore. They probably detected 1 person managing multiple account. I heard that now shopee is using AI system to detect what they call "abuse" voucher.

U can try to appeal, they may ask for IC though.
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All of these accounts were previously ic verified, but they’ve now been permanently limited, according to Shopee.

Actually, the same thing happened to my Lazada account too. When I tried collecting vouchers, I was told it was due to "unusual activities." Customer service even showed me a list of accounts I had used over the past 3–4 years—some of which I can’t even log into anymore.

 

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