Can anybody answer
Calls to Shopee ----------- fixed home line to Shopee 03 2777 9222 has CHARGES ?????

very STRANGE ???? I just noticed .

Can anybody share experience ------------ 03 to 03 Kuala Lumpur to Kuala Lumpur fixed Line has charges ??????

Hence these numbers 03 ---27 is chargeable by Time ??????

Or the END CALLER ---- in this case is Shopee customer Service 03 2777 9222 ???

Who gets the MONEY for these calls ??????

TIME OR SHOPEE OR BOTH ???

Some years back I applied UNIFI with TM ---- comes with a phone ( all local calls are FREE to whole Malaysia ---- that's the package ).

Suddenly NOW there is this 03 --2777 9222 line appearing

Did TM breach the contract ----------- saying all local calls are FREE ??????

Normally I don't call MOBILE using landline as it is CHARGEABLE . But usually all local calls to whole Malaysia is free ( and I don't really call that much ----maybe just a couple )

Guess what ?????

It takes me 30 minutes MINIMUM to key out 1 delivery order ???????????????

Sellers are starting to TRAUMA now . No need to sleep ????

Problem only TODAY after when I came home at 9 pm and started processing delivery notes for sending . Usually it is smooth !

Shopee no LONGER picking up calls ??????????????

03 2777 9222 something wrong ??????

Big Time

I bought some tapes from Shopee Seller . Turns out the tapes were not as specified in terms of LENGHTH .

I clicked REFUND / RETURN and Seller accepted but says RETURN STOCK to them

How to RETURN stock ----- who pays postage ???

Shopee also NOT PICKING UP phone ?????

Why are calls to Shopee 03 2777 9222 automatically ENDED ??????

That's is Customer service number

What is WRONG ?????

Today since 9.30 am not able to key out AWB in Shopee . All orders cant process . Seems like calls into Shopee are also non reachable now !

I had attempted to call the Regional Shopee office for days . But nobody picks up call at their office . Is the Singapore Regional office closed ?

It is the Singapore Shopee whom gave me that number to call

Anybody have any leads how to contact the Shopee Singapore Regional Office ?

This post has been edited by helpful: Jul 19 2019, 01:32 PM

I am seeing these past week transactions ---the income of my transaction REDUCED significantly

2 same stocks sold ----- can be deducted for 4 % commission rather than the usual 2 % . Even worse ---2 same stock with same price ( 1 reduced Rgt 5 and the other Rgt 8 ) ???? The price of my product is only Rgt 132.
I didn't sign up for any promotions !

I have hundreds of transactions in this category

Is anybody else also having same problem . Appreciate Sellers FEEDBACK



This post has been edited by helpful: Nov 14 2019, 01:59 PM

Shopee is down as I cant even print out the airway bill since 7 am this morning

Since also no personnel working today ---will it be down for the entire day today ?

I am having SAME ISSUE . Cant print also this morning . Just processing . Is it the same with you ?

Anybody having PRINTING ISSUES with Shopee this morning ?

Has anybody tried to call shopee ( 03 2777 9222 ) . Nobody seems to picking up the phone .

Is Shopee working ? . How to solve problems if Shopee is not working ?

What happens after I press REFUND ?

Its been more than 3 days and nothing happens

I have tried CALLING from MORNING till NOW ---still line is busy and not picking up ????????

I shopee on leave or what ???

Do I send the product back and whom pays for postage ?

The last time ----- I just sat and wait ---guess what ----my dispute was DELETED . I contacted shopee and they said I didn't reply to their messages ( they didn't send me any ) Really FED UP and contacted supplier to REFUND my MONEY ---supplier refunded .

I am still getting the music from shopee

Actually my dispute was DELETED and it shows I have received the products .

Only problem is I received wrong products -------and J& T took the wrong products back . But my products was LOST and till now still remain LOST . This is settled as I got supplier to REFUND ( which is out of Shopee system )


Currently I also have another problem ------- I bought from supplier . They supplied incorrect products . Reported to Shopee and supplier ( on whatsapp with supplier ------ supplier also say click the Return / refund button which I did on 16 April ) . Till now dont know what to do ------just wait wait wait ---scared same situation as previous ---dispute also HILANG and say I alreday received products .

Been calling Shopee since morning 9 am till now but seems like they very busy to take calls

J & T delivered wrong products to me . So 14 days later they took back the wrong products . After that Shopee CLOSED my dispute .

Nothing else I can do ----so I contacted Seller to refund my money

You can PM me and I can provide all details to you . But this is already settled as I got Seller to refund already

Currently I also have another problem ------- I bought from supplier . They supplied incorrect products . Reported to Shopee and supplier ( on whatsapp with supplier ------ supplier also say click the Return / refund button which I did on 16 April ) . Till now dont know what to do ------just wait wait wait ---scared same situation as previous ---dispute also HILANG and say I alreday received products .

I am now trying to solve CURRENT PROBLEM


This post has been edited by helpful: Apr 20 2020, 02:22 PM