For those who could not get refund, you can file a claim at small claims court.

Many years ago, my client refused to pay my commision after I sold his house. I filed a claim at PJ state magistrate court. Only pay RM10 for stamping fee. Within a month, a letter of hearing date was sent to us. When I attended the hearing, I told the judge that my client had given my payment in form of post dated cheque after he received the court letter. Later I cancelled the claim after the cheque was cleared.

https://www.thestar.com.my/opinion/columnis...-claim-in-court

Shopee is a middle man. We buy things thru Shopee. They have responsibilities. We claim from Shopee and Shopee claims from sellers. Let the CEO or manager of Shopee to argue the case with you in the court.

Every consumer in Malaysia is protected under Consumer Protection Act 1999 (CPA). You can get full refund or replacement.

https://asklegal.my/p/consumer-rights-malay...ample-free-gift

Small claims court e portal

https://ttpm.kpdnhep.gov.my/portal/home

Believe me, you will get your full refund or replacement if you have a solid reason. A judge is a human being. He or she has feelings. He or she will favour more towards poor general public than rich companies. What is RM80 claim against million dollars made by the companies?

Thru out my life, I have 2 RM15K court cases and RM1K small claim court case. I won all.

I hate rich companies bully the poor general public. I am 62 yrs old retiree and I am sharing my opinions. Good luck.