QUOTE(WaCKy-Angel @ Dec 28 2018, 10:24 PM)
New user gets rm30-7 coupon. Referring one gets 1000 shopee coins.SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here
SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here
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Dec 29 2018, 05:47 PM
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#1
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Junior Member
590 posts Joined: Dec 2015 |
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Feb 9 2019, 10:38 AM
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#2
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Junior Member
590 posts Joined: Dec 2015 |
Purchased Milo and Maggi noodles. Received 12 cup noodles. There was no return airway bills in the box.
Contacted customer service and seller. They asked to post back (postage on my own and reimburse later). Decided to cancel request as I have to spend time to go to pos laju and I need to pay for return postage first. ![]() ![]() |
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Feb 9 2019, 10:42 AM
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#3
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Junior Member
590 posts Joined: Dec 2015 |
QUOTE(linkeong @ Feb 8 2019, 11:37 AM) Received broken items from shopee and inform them immediately but they keep saying photos not clear or not enough evidence and don’t want to take the return. Why don’t you all see whether this clear enough? I ask them to take back and stick their fingers in there to make sure it’s really broken glass.lousy customer service. At least on Lazada you return first and the return warehouse will be taking a look instead of asking you to keep sending photos They will ask you to post back whole box of items.. Then only they will assess whether it is eligible for refund. ![]() ![]() ![]() ![]() ![]() ![]() |
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Feb 9 2019, 03:43 PM
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#4
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590 posts Joined: Dec 2015 |
QUOTE(devilmaycry9 @ Feb 9 2019, 12:14 PM) did u buy from shopee nestle official? if yes i encounter the same bad experience with them last year. Yes. Is from Nestle official store (shopee) the item arrived is not the same with what i ordered. shopee ask me to return it which is much of hassle and time wasting. lazada is better in term of refund but have to pay little extra for shipping though I tried to contact Nestle after received wrong products. But it seems like the order and shipping are taken care by Shopee. They asked to return whole box to Shopee warehouse. I give up refund/exchange as the process is hassle and time consuming. I did purchase from Nestle official store (Qoo10 and 11street) before . I had an incident that the parcel was sent to somewhere else, customer service (from Nestle) was quite helpful. I received that parcel few days later. QUOTE(RGRaj @ Feb 9 2019, 10:56 AM) Many people do so.Reasons : 1)cheaper 2)convenient This post has been edited by engyr: Feb 9 2019, 05:22 PM |
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Feb 9 2019, 06:58 PM
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#5
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Junior Member
590 posts Joined: Dec 2015 |
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Feb 10 2019, 08:03 AM
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#6
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590 posts Joined: Dec 2015 |
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