QUOTE(ziling60 @ May 6 2021, 01:40 PM)
This is very unethical. How can they do that to buyer? And i'm not surprised that Shopee is being ignorant on this.
Have you tried chatting or contact both the seller and Shopee management? Shopee management has been very proactive in detecting multi accounts user and banning user accounts, so their system should be very advance to detect if the seller has deliberately changed the orders. Push them hard to investigate this, they should help u on this.
Also, you can always click return and refund since it's not the product u bought.
chat with seller he maintains it is the product i bought. And the price RM39.90 is a promotion price timing.
They used the same picture for the same product.
Unlike lazada we don't get a email confirmation for purchase.
just paying for the same product but higher price in the same store.
This is coming from an official shop/ Mall
for refund request
a bit difficult to file for refund since the product page no longer exist.
But Since its shopee mall can i do a change of mind return?
(I just won't bother to open the package and just send it back.)
This post has been edited by alvinfks78: May 6 2021, 02:43 PM