Thank you for sharing, started looking for Shopee codes or Lazada or which ever. Suddenly shopping

product deleted

Is this only for first time shopper? When is the expiry (or still available)?

Sorry to hear. Yes, lodge report. Show your signature. Then remember to post 5-star + remark of what happen.
Usually if 1 star no one will read, but 5-star surely more people will read and be careful.

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Was checking out Shopee and found this item:

Century dish drainer with cover, usually 52 to RM75.
Now going for RM37.03 includes shipping which takes 18 days.
Shipping time aside, is this a worthy buy?

https://shopee.com.my/Hot-spot!!Cen...8808.2854253431

What is a good shipping provider on Shopee, since J&T Express failed ?
Thank you for sharing your experience.

J&T already fail.

Which area is your experience? TQ

Which area is your experience? TQ

Thank you.
Very frustrating shopping on Shopee.

Payment fail but still charge your 38cents ? Shopee also charge me shipping on 10.10 seller
I no money to shop from TV. Thank you for sharing such experience.
Are there any Bake With Yen retail shop near you?

Thank you for sharing. I was checking out from 10.10 seller logo but still got charge delivery. Scammy shopee

What is the "-9" mean?
Did you buy 9 sets ? or price turn from 10.50 to 9.00 ?

Thank you for the insight and clarification.

Yes, lots don't know because Shopee is scamming.
If I run a promotion give out free house, you come buy stuff, then I give you free house.... drawing.

Then Shopee staff go online blame shoppers for not knowing. Hello, the year is 2019 not 1969, Run a promotion. Plan the promotion and communication properly.

Edit: Thank you for the images and reply.

This post has been edited by Pikichu: Oct 10 2019, 11:17 AM

Thank you for clarifiying.

Sharing with all.
Recently Shopee has stop honouring Shopee Guarantee to customers meaning no refund to customer even if delivery not fulfilled. Be warned

Claim Shopee Guarantee before due date since item did not arrive. 5 days since and no refund. Customer service blame transport and refuse to apply Guarantee.

What is AliExpress? Can intro? Shopee unreliable don't want to shop there anymore.

My house.
Not auto cancelled order.
Item order did not arrive. She called transport still did not come after 3 days then called Shopee customer service, which told her to click Refund before Guarantee due date. After click Refund, got email acknowledge. Now after 5 days Shopee no refund and customer service refuse to answer her.

I did not stop you from shopping anywhere.

If go to bank, your money in account lost, then bank's integrity lost.
So if Shopee Guarantee not fulfilled then Shopee's integrity lost.

I did not bold and underline.
If Shopee honour their Shopee Guarantee then this should not happen.

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Recently Shopee has stop honouring Shopee Guarantee to customers meaning no refund to customer even if delivery not fulfilled. Be warned

Thank you.
The thing is I don't see it as a mistake rather more as a Shopee Guarantee scam. As you can see below, it happen before.
Since Shopee refuse to honour Shopee Guarantee and refuse dialogue then to prevent others from being scam, I share.

Thank you for sharing. Your description with image is appreciated.
In your case shared, the customer got the item and did not get a refund.

Presently, there was no indication of cancellation. The item did not arrive as per Shopee Guarantee and the Refund was made at the last day and last hour advised by Shopee customer service. 5 days on, Shopee has not honour the Shopee Guarantee.

Can you point out how to view shopeepay wallet, so check this out.
Although I doubt it was refunded into wallet because customer service would have mention it. Anyway, I don't mind having this check out if you can share instructions.

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Again, the problem is Shopee did not honour Shopee Guarantee within the criteria Shopee defined. No customer refund. Since Shopee use their right to refuse dialogue too. Then I sue my right to share that Shopee Guarantee is dishonest. Anyone has contact with Shopee to refund settle this, please inform Shopee to do so.

The purchase made online without app and no app on device.

Refund status: on-hold (5 days since clicking on Refund)
This seller challenge refund claim buyer change address, but another order item arrived and paid.

Thank you for your guidance.

I do not mean to offend Henry but the solution is for Shopee to honour Shopee Guarantee and refund customers' money.
Shopee Guarantee do not honour customer refund when item purchase did not arrive and Refund was claim within given date. So people shopping at Shopee should beware.

Item ship.
Did not arrive called Shipper
Wait few days called Shopee
Shopee advise to claim refund before due date.
Item did not arrive (All days shipping used up.)
Refund claim on the last day, last hour of Shopee Guarantee.

It has been 5 days since click Refund - no money return to customer.
Shopee refuse to say anything or have a dialogue.

Shopee do not honour Shopee Guarantee to refund customers.

Thank you for the information. They gave you that but they gave me this. https://help.shopee.com.my/my/s/article/Wha...r-1542969804788

Which states that "Shopee Guarantee Period: 2 (Days to Ship) + 4 (Estimated Delivery Time) + 3 (Buyer Confirmation Time) = 9 days"
After 10 days confirm Shopee do not honour Shopee Guarantee to refund customer. Buyers beware.

Nope. The information is all here in place. If you are confuse, I repeat:

Item ship.
Did not arrive called Shipper
Wait few days called Shopee
Shopee advise to claim refund before due date.
Item did not arrive (All days shipping used up.)
Refund claim on the last day, last hour of Shopee Guarantee.

It has been 5 days since click Refund - no money return to customer.
Shopee refuse to say anything or have a dialogue.

Shopee do not honour Shopee Guarantee to refund customers.

Shipper said left warehouse. Ask when arrive, no response.
All shipping days have been used up. Shopee instruct to click Refund.
Since you asked same questions, I explain again.

Item ship.
Did not arrive called Shipper
Wait few days called Shopee
Shopee advise to claim refund before due date.
Item did not arrive (All days shipping used up.)
Refund claim on the last day, last hour of Shopee Guarantee.

It has been 5 days since click Refund - no money return to customer.
Shopee refuse to say anything or have a dialogue.

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Shopee has stop honouring Shopee Guarantee to customers meaning no refund to customer even if delivery not fulfilled. Be warned

"Why so serious? This is /k "


Thank you for the tip. I complaint before but most government agency .... like what you see with MCMC report outcome.
I will file a report on Shopee Guarantee not refunding customers' money.