
SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here
SHOPEE DEALS,CODE AND DISCUSSION Version 2.0!, Anything about shopee can be shared here
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Apr 3 2021, 10:24 AM
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#1
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Apr 3 2021, 03:18 PM
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#2
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Apr 4 2021, 11:26 PM
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#3
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Apr 5 2021, 10:12 PM
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#4
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Apr 11 2021, 12:59 AM
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#5
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Oct 14 2021, 10:29 AM
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#6
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Oct 26 2021, 11:46 PM
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#7
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Today i found out the hard way that when you purchase something and redeem you coins with the purchase, you would not get your coins back if you made a refund request. Basically if you paid RM7.50 + 250 coins for a 10 ringgit item, you will only get your money back after a refund process but not your coins back.
This post has been edited by MNF0: Oct 26 2021, 11:47 PM |
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Oct 27 2021, 02:17 PM
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#8
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904 posts Joined: Mar 2020 |
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Oct 27 2021, 02:20 PM
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#9
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904 posts Joined: Mar 2020 |
QUOTE(ericlks91 @ Oct 27 2021, 09:58 AM) Contact CS at live chat to ask for manual coins refund. They will always say their system having technical issue. By right coins will be refunded too. Thank you very much for the advice. And yes, we all know how it works behind the scenes.I kena many times liao, Many people who don't check will buta-buta let shitpee eat their coins. So conveniently their coins refund system always have 'technical issue' and have never been fixed for months. - we all know what happened behind the scene Just live chat and get back your coins. |
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Oct 27 2021, 02:21 PM
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#10
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904 posts Joined: Mar 2020 |
QUOTE(SnowWhiteTan @ Oct 27 2021, 08:58 AM) i requested for 2 partial refunds recently and no coins were refunded. besides, the amount refunded wasn't in full too. Exactly. They did not return the coins.for example rm10 item, 25% paid in coins. I only got back the 75% which I paid by shopeepay. coins earned were deducted too. so it's really a loss i would say. |
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Oct 27 2021, 02:25 PM
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#11
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904 posts Joined: Mar 2020 |
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Oct 27 2021, 02:26 PM
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#12
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QUOTE(Chanwsan @ Oct 27 2021, 12:03 AM) To add on to this, coins earned from applied vouchers will also be forfeited entirely if refund requested, even just partial refund. I bought something about RM90 and applied a 20% coinback voucher with max 1.2k coins. Then, turns out the product had some missing stuff from within its packaging. Thanks for sharing your experience. It happened to me last time.I did not want to return as it was rather bulky furniture (neither did the seller have the intention to offer anyway). Requested partial refund RM10 but seller countered with just RM5, with scampee siding with them claiming insufficient evidence despite providing lots of them. I was thoroughly fed up and thought it wasn't worth arguing with them anymore for such amount and accepted that RM5. Only then I found that not only did I lose the parts, the extra potential refund, but also the entirety of the 1.2k coins despite the pro-rated paid price still meeting the voucher T&C. Fuck this bullshit honestly |
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Oct 27 2021, 02:27 PM
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#13
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904 posts Joined: Mar 2020 |
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Oct 27 2021, 03:22 PM
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#14
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Nov 2 2021, 01:39 AM
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#15
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QUOTE(ahbenggay @ Oct 28 2021, 12:41 AM) Shopee CS is the most garbage CS ever. Can't agree more.You had the evidence and screenshot and those dumb CS tell you go 'Seller' click on top right hand side and click report button. LIKE WTF. I wish they had a button where I could report the CS instead. Absolute waste of time. This CS not tahap gaban but tahap dewa. DNS. |
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Nov 8 2021, 10:43 AM
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#16
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Nov 9 2021, 08:28 PM
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#17
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Nov 11 2021, 03:10 PM
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#18
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Nov 14 2021, 01:06 PM
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#19
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Nov 16 2021, 01:33 PM
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#20
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