Hi Guys,

I have an issue with shopee.

I purchase something on 6 March, seller cancel the request.

Afterwards the shopee shows refund created. but until today i still havent received the refund.

I check with shopee they keep say not their problem ask me check with bank. Bank say they did not received verification from Shopee.

I contact shopee again they say is already approved for refund is not their problem and cut off my live chat.

Any guys face this issue before ? Any idea how to solve ? T.T

Anyone won 444% coins cashback?

Shopee items from China is allowed? Anyonce bought and received from China during MCO?

This one can. It's conveniently placed in Others category. 


Also have one other lone product in the Home & Living category, also very convenient. Just ensure you choose Others for shipping. I just wish that they have Home Appliances too.

Shopee assume you will purchase all items in cart, but majority of us don't.

Mobile version lack of desktop version which has 1 key to deselect all items in cart.

It is annoying me everytime to deselect items in cart.

how many of u successfully bought mr.diy face masks on shopee? i see many negative comments on delivery.

do everyone received sorry voucher from shopee ??

RM10 compensation voucher

end till 31/5

shopee really trying hard to get me spend more on their platform

Waiting for tonight 12AM to check out...

Thank you so much ! That really clarifies things up

anyone experience return before? want to know does Shopee reimburse the delivery fees? received damage item, told seller and asked for return and refund but went to courier (J&T) and shock that the delivery fee is RM13, which already equivalent to the item's price... wonder who will bear the return delivery fee?

Whats with Shopee and their free delivery or discounted shipping?

Recently I purchases a battery charger which is RM 50 before discount and shipping costs.
The seller page info says "up to RM 4.03 discount for orders above RM 40". Simple English right?
My item costs RM 50, so should had discount RM 4 of my RM 5 shipping fee = RM 1 shipping fee.
And this is regardless whatever payment mode. I even use Shopee Pay also dont allow.

Product info: https://shopee.com.my/product/6604756/2686450547

Whatever method I tried to apply for voucher, it just says: " Does not apply to selected products"

Then I chat with their online chat agent, useless. Only know how to defend themselves, say that I need to apply. DUH. I tried applying it just cannot. But seller page says otherwise.
Then the agent says that i already applied for 10% voucher etc, cannot apply any further.

Then call to their hotline, says only applies to Free Shipping etc, and "its according to terms and condition". What else T&C? T&C says it applies to Poslaju, then seller use PosLaju also, still cannot.

I am not here to argue over the free shipping , but rather the delivery statement "up to RM 4.03 discount for orders above RM 40"

First agent says cannot combine shipping for entitlement of RM 15 Free Shipping. OK fine, point taken.
Now I only purchase 1 single item, from only 1 seller at point of check out, and that also fail.
For this, i told the CS agent, please escalate this to the next department.

Why is it so difficult compared to Lazada which auto apply the voucher.   

after DAYS and every single time this happen what i can conclude is 50% cashback is a scam lol

Successfully placed my 16th order (all not more than RM30) at 12:00:00 pm. 
I had received 8 orders so far and some of the coins were already used for new orders.
Worst case, I will use the coins to pay bills or buy Petronas Giftcard or Setel (when available).

item and mask the seller name for record pls
some seller can update the shipment record very fast
i think they have account with the courier company and can generate the record from office PC

Where did you see the Bigpay topup sellers? I couldn't find even 1 in Shopee

Actually I also can’t find, I think Shopee has limit the search function for this type of “service”.. I used tried on android and iOS phone also won’t get the full list of seller.. so, I just buy with my seller which I previously “liked”

My search result for Bigpay only like this

Like what mamamia said, his pic is exactly what came out in my search no matter what tag I used...

oic then it sounds much better if like that.

but how do they know how much u pay for the logistic?

I always got return airway bills from Watson but that's maybe from two years ago.Most shopee mall seller provide.

Aiks.. too bad. Thought i could buy at good discount

Bro u so sure ah? Hope it wil come back. I have a list of items to buy.

I think they might scrap it due to budget.