QUOTE(TruboXL @ Apr 7 2020, 01:40 PM)
shopee will call seller if seller dont respond
not for buyer tho
Afaik seller must reply at disscuss tab. So seller not respon. I should get my auto refund
QUOTE(WaCKy-Angel @ Apr 7 2020, 01:35 PM)
If seller no respond then it will auto refund, however since the status now like that it means seller has dispute your request.
If seller no respond to Shopee with evidence then it will auto refund on 8.4.2020
If seller responded to Shopee then Shopee will review and if Shopee decided u should wait for delivery, they will cancel your request and ask u to request refund again within 2 days.
The cycle continues until (1) u receive parcel or (2) parcel returned to seller. Or unless courier declare parcel lost.
If you can see. Seller not respond after shopee said must respon before 4.4.2020 5PM. If not auto refund. That is old message hat shopee sent to seller. See the picture. Now what? If 8.8 seller still not reponse,extend more ah? Knnmcb shopee
Start refund request at 31.3.2020 .
Both seller and i show evidence.
Shopee reply (see the picture) 2.4.2020
4.4.2020 5PM seller no reply auto refund.
Then i still not got auto refund.
Now extend with same message 8.4.2020 5PM
Tonight im lodge report to KPDHEP
My shopee guarantee already finish 1.4.2020. Already extend
This post has been edited by breekachu: Apr 7 2020, 04:39 PM