Just receive notification that shopee going to end their free shipping subsidize soon. no more free shipping unless seller bear the cost

Maybe they only send to seller.

Ending on 15 Nov, so 11.11 must sapu all stuffs.

gg liao for all my monthly necessities from shopee

Need to apply and subject to approval...

guys, what happens if we cancel order for items before we pay?
i have some item in my pending payment section that I feel like I want to cancel. but not sure if there is a penalty.

If system auto cancel, after that still can rate?
I'm not sure bcos didnt encounter product cancellation in shopee before

Don't think so! Even refund/returned products can't give rating too - correct me if I am wrong!

Hi all, my credit card was blocked by Shopee upon checkout (as in picture)...Anybody facing this problem also? Any solution ?? All this while when Shoopee is using iPAY88 i was not facing this problem, until 11/11/2018 when shopee moved to use CyberSource credit card gateway, this problem arised. I do not see anything wrong to use my credit card to pay for my spouse's orders, or my children's orders....But i don't understand why Shopee wants to block me.

Can use credit card via Maybank FPX? I can't do it via PBebanking , can use CASA only.

Anybody facing slow tracking update on Poslaju? i've got 1 parcel that was shipped on the 16th Nov, but tracking stopped at 17th Nov at "Consignment dispatch out from Transit Office"

WTA about free shipping by shoppee. How its work? Who handle and post customer item?

Im abit confusing. I make a payment at 1.39PM (2 seller) and automaticly i got tracking number by this 2 seller. And i dont think seller give me a tracking number that fast.

Maybe seller post it to shopee or shopee runner collect customer item and then shopee post it to poslaju. No?

I don't understand the rationale for the 11.11 sale when sellers cannot fulfill the order.

1. Order 1: Order didn't got ship out by the given date and I request for cancellation without guarantee extension
2. Order 2: Order is automatically by the system as I didn't request for extension.

Statistics matter rather than "true sales"?

I remember at 11.11 some said , some other user random CC number appear on their shopee account apps.
Looks like system error on payment gateway.

WaCKy-Angel
I wanted to ask , when we buy something from seller and we offer a price and seller accepted , how long does it last until the offer cancel ?
Or it just last until seller cancel or oos ?

Besides , normally as a seller , I remember last time you said you can track a buyer.How do I trace or ask a buyer ?
Because , I saw 1-3 buyer give out 5 star rating but basic template shopee comment.( Fast delivery) , but I wanted to ask the buyer whether did they really receive the item or working and etc.
Normal to confirm the seller didn't use duplicated account and rate him self or force buyer to rate 5 stars.

Shopee service is very bad 1 especially on helping us, customer side...
They will taichi every problem away... ask u direct deal with seller instead

exactly, they will ask you to deal with seller
then seller dont asnwer to your chat
your whatsapp
and everything

and Shopee will not take any action as well

if they are not interested to settle any dispute, dont ask for evidence and evidence and wait wait wait
then do nothing

Worse thing is harboring the crook who sell fake / unuseble goods and not doing anything about it

*Beware, there are many imitation/fake/unuseable goods being sold on Shopee, Shopee is aware but they just keep a blind eye

I was thinking on holding the offer price by seller or secure the item until next month 12.12 hopefully no more crash on the payment system.Not sure whether the offer price will get cancel automatically if inactive or something.Does it notified the seller on apps or something if within a time ?

Also , can seller cancel after made the payment of offer ?

Thanks for telling about the complete order but if let say if the product arrived and happen to be broken either delivery or seller sold a faulty product , how to do a return order ? just incase of those thousand of parcel item at poslaju throwing around.
If seller insist of item was perfect when shipped and delivery broke it , how to process the claim ? example Milo pack leak.
At the order , click return or directly call shopee ?

Guys....how do I use money in shopee wallet to buy stuff? I just got a refund they put it in there. :/

my case was the seller had agreed to the return, but shopee dont want to provide me with the address to send my goods to, and how to get refunded???

SHOPEE is the worst online platform to buy, stay away as you are not assured of the quality of goods you purchase and SHOPEE will never help me

this is my personal experience!!!!!

seller not responding to chat, whatsapp after agreeing for the return, and admin was the one who asked me to return but when i ask for the address, admin do not want to reveal.

FYI, My Shopee experience is shit! worst Customer service ever.

stay away if you want to have peace of mind in buying online.

If after negotiating with seller and seller is willing to give some discount, how to purchase via shopee when the price indicated is the normal price ? Buy direct from seller ?

Never use CIMB cards for Shopee.
When order cancelled, the amount refund is less than what is being charged to your credit card.

Reason: CIMB charges cross border fee for credit card which 1% more.