#Shopee Refund
few months ago bought electronic tester for rm59 from china. after few hours of test, i charged it fully but still detect battery low. msg seller but he reply like 1 msg per day with another question to me. i answer only next day reply with another question to me. got fedup & i just proceed to ask for full refund. seller waited for last moment (after 3 days) & counter with refund rm1. he said the item should be in good condition. i counter back full refund & only 3 days later he counter back rm1. i even complaint the physical same as picture but the firmware is different, then really fedup with this tarik tali game. when i want to dispute seller by asking shopee to intervene suddenly seller giving his email & ask for video proof. i have prepared the proof video a week earlier but shopee refund system only can upload picture. after i emailed, he ask for few days to check at warehouse. after 3 days still saying hes waiting info from warehouse. im like WTF at this moment. im expressing my anger on the platform saying its been 3 weeks now & seller still wana drag on the case? fine, i just dispute u (seller) then. few hours later he accepted & refund fully.
#Shopee STUPID system
after top up rm400 on shopeepay i cant pay my order. system say i hit my daily limit. call CS & he say i should verify my ic but i counter back. my item not even 1k, why system lock my buying? later he emailed me said my pc windows lower than windows 7. im like WTF, im using Win10 PC latest update. nvm i just wait until after 12am & try again still the same. call CS again & this lady straight away said if my android phone lower than android 7, my max order is rm200 per day. i wana scold her but later thinking its the system so no point to argue. she said i can choose another payment method beside shopeepay for more than rm200 purchase but then my money stuck at shopeepay. i wonder why the 1st CS like doesnt know anything about the android lower than 7 issue. perhaps the IT team said about the android issue but he relay the message to me about problem with windows 7.

anyway my phone still fine even though its only android 6 (old flagship phone). i have lost interest in chasing new phone since im more towards electronic gadget & audiophile gear nowadays. now i prefer lazada over shopee except when shopee price so much lower than lazada.
#Lazada Refund
bought miniature 4" long nose plier for rm10.90 with postage, arrived 6" plier instead of 4". summore 1 end tip of plier bigger than other one. i might keep the plier if both tips are same thickness. complaint & ask refund from seller reason being its 6" not 4" as advertise. Add info saying it got CQ problem. later seller accepted my refund & return request. print the lazada return form & drop it to MBE. now waiting the item received by seller.
TLDR:
Shopee china seller like to drag my refund request till took 3 weeks before he finally gave up.
Shopee sytem limit max rm200 purchase on shopeepay if ur android version lower than android 7.
Lazada local seller easily accepted my return request since it's not the same size as advertised. No need pay return postage fee since it's lazada.
/enough ranting