Hello,

I oredered a parcel from internet and the tracking shows this:

29 Aug 2018, 18:07:21PM Item dispatched out RIGA OFFICE OF EXCHANGE (LETTERS) MPC PMIH (KLIA)
29 Aug 2018, 17:28:29PM Item processed at MPC PMIH (KLIA) MPC PMIH (KLIA)
21 Aug 2018, 14:25:41PM Item dispatched out MPC PMIH (KLIA) PUSAT MEL NASIONAL
21 Aug 2018, 14:24:17PM Item posted over the counter PUSAT MEL NASIONAL
21 Aug 2018, 14:10:06PM Item processed PUSAT MEL NASIONAL
21 Aug 2018, 11:02:59AM Item dispatched out PUSAT MEL NASIONAL POST OFFICE KELANA JAYA
21 Aug 2018, 11:01:46AM Item posted over the counter POST OFFICE KELANA JAYA

And it's been stuck in this state for 9 days, no notice letters, nothing. Even if it said its arrived at my city.
Please help.
What does this mean?

just go to the office..collect it urself..

You mean they have had like an error or something
Similiar and haven't given a notice? I have never experienced this problem over last 4 years, so I am really frustrated.

call and ask wat happen to ur parcel..

Alright, thank you.