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Group Shopee Shake Thread, Shake links only (not Shopee discusion)

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Mrsaitama
post Sep 7 2018, 07:58 PM

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Hi guys, what is the return procedure for shoppee? In lazada we can print the form and return without any charges? But i dont see any form that can be print in shoppee
Mrsaitama
post Sep 7 2018, 08:36 PM

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Junior Member
353 posts

Joined: Nov 2015


QUOTE(alexander3133 @ Sep 7 2018, 08:14 PM)
Did you buy from Shopee mall?
Shopee mall have return slip attached in the item you bought, just use the slip and follow the instruction to return.
Non-shopee mall won't have the return slip.

You may follow the steps here:

https://help.shopee.com.my/hc/en-us/article...e-Mall-product-

https://shopee.com.my/docs/5163
*
If you did not receive a Return Airwaybill, follow the steps below:
Step 1: Go to Me tab -> My Purchases -> To Receive -> Tap on your Order -> Request for Return/Refund

Step 2: Pack the product (including all free gifts, parts, accessories and packaging) and proceed to ship the product back via any Courier Service Provider.

Recipient of the product should be sent to: Shopee Returns Department
Recipient Address: Mapletree Logistics Hub, Block 2 – Unit 6 First Floor, Lot 10003 Jalan Jubli Perak 22/1A Seksyen 22, 40300 Shah Alam, Selangor

Step 3: Include your OrderID, Mobile Number, and shopee username on the consignment note when returning the product.

Step 4: Email the receipt to support@shopee.com.my

So if no return bill need to follow above steps? What a day, i bought countless of item in lazada but never got wrong item. Shoppe 1st time buy then jackpot got wrong item.

 

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