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> Bank Simpanan Nasional in trouble right now, Customer complained kaw kaw Chat

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TScringe
post Sep 5 2018, 11:04 AM, updated 8y ago

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Bank Simpanan Nasional in trouble right now after their maintenance upgrade.

So many customer money lesap in their account.

Some of them lesap RM10, some of them RM100 and above. vmad.gif bangwall.gif

Their upgrade doesn't make it any better, but getting worst.

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https://www.facebook.com/BSNMalaysia/
pineapplegrenade
post Sep 5 2018, 11:05 AM

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Lol, BSN.
DValentine
post Sep 5 2018, 11:06 AM

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BSN songlap duit wei
pakmulau
post Sep 5 2018, 11:06 AM

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masalah apa pula ini? ATM? Online? or counter service pun tutup?
cHaRsIeWpAu^^
post Sep 5 2018, 11:06 AM

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seriously?

thats quite fukkup for reputation of a bank.
zhou.xingxing
post Sep 5 2018, 11:06 AM

:3
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bsn should kolos for good. the name reminds ppl of barisan nasional...
JohnKekHow
post Sep 5 2018, 11:06 AM

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got issue with their DB? who is their vendor? OpenSys? sweat.gif
TScringe
post Sep 5 2018, 11:06 AM

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QUOTE(pineapplegrenade @ Sep 5 2018, 11:05 AM)
Lol, BSN.
*
Can't really blame the people that using BSN, their company use this bank to pay the salary.

acbc
post Sep 5 2018, 11:07 AM

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Who the F still using BSN? Tutup kedai only.
fridel
post Sep 5 2018, 11:07 AM

kuran ka? ok e oi?
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BSN not for han use one
Rusty Nail
post Sep 5 2018, 11:08 AM

Why am I still here?
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Bank songlap najib
TScringe
post Sep 5 2018, 11:08 AM

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QUOTE(cHaRsIeWpAu^^ @ Sep 5 2018, 11:06 AM)
seriously?

thats quite fukkup for reputation of a bank.
*
They upgrade the their bank service for 4 days. 31 Ogos 2018 till 4 September.
Cannot do many transaction. Really fark up bank


COOLPINK
post Sep 5 2018, 11:09 AM

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WTF kind of screw up is this? ranting.gif
Aftermaths
post Sep 5 2018, 11:09 AM

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Gotta avoid "Nasional"

have link with another Nasional ka?
SUScitacitata
post Sep 5 2018, 11:10 AM

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QUOTE(cringe @ Sep 5 2018, 11:08 AM)
They upgrade the their bank service for 4 days. 31 Ogos 2018 till 4 September.
Cannot do many transaction. Really fark up bank
*
Funny. Why didn't run a backup or parallel system.
DarkAeon
post Sep 5 2018, 11:10 AM

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now u know why hiring competent ppl is important
alanyuppie
post Sep 5 2018, 11:10 AM

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I thought with their legalised lottery system offering cars and all... should entice alot of customers?

btw, my first bank account as a child was in BSN but sadly they closed their branch in my hometown liao.


alanyuppie
post Sep 5 2018, 11:10 AM

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doublepost

This post has been edited by alanyuppie: Sep 5 2018, 11:11 AM
pineapplegrenade
post Sep 5 2018, 11:11 AM

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QUOTE(citacitata @ Sep 5 2018, 11:10 AM)
Funny. Why didn't run a backup or parallel system.
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Its BSN, they can say if u tak suka, u guna bank lain. Probably don't have backup plan and testing phase.
UntilUComeBack
post Sep 5 2018, 11:11 AM

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3 hari tutup liao.
mmg serabut.
mharmdone
post Sep 5 2018, 11:14 AM

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System hacked?

Maybe same case like cimb
Avangelice
post Sep 5 2018, 11:16 AM

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passed BSN in kuching Tabuan Jaya and see people looking at that notice plastered on the glass panel. messed up bank
ze2
post Sep 5 2018, 11:17 AM

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Who did the upgrading?
pakmulau
post Sep 5 2018, 11:19 AM

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so cannot report to BNM to take any action?

lol apa di guna bank if cannot withdraw moneh kehkehkeh
shirohamada
post Sep 5 2018, 11:22 AM

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QUOTE(acbc @ Sep 5 2018, 11:07 AM)
Who the F still using BSN? Tutup kedai only.
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Pensioners.

SUSbig[1]
post Sep 5 2018, 11:25 AM

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This bank epic.

You go queue 20 person, then they tell you borang isi salah, sila guna borang ini.

And ask you to go queue again 20 person.

I guess God heard the prayers and close the branches everywhere
gogocan
post Sep 5 2018, 11:33 AM

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ATM can use or not
ashportal
post Sep 5 2018, 11:35 AM

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tahukah anda PIDM lindungi kita............

tahukan anda PIDM untuk semua..............

cool.gif whistling.gif

moneyflies.gif bye.gif
ashportal
post Sep 5 2018, 11:37 AM

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QUOTE(acbc @ Sep 5 2018, 11:07 AM)
Who the F still using BSN? Tutup kedai only.
*

Very kampung area no other bank, BSN is good for this reason, they cover this kind of places

nonsensezzz
post Sep 5 2018, 11:40 AM

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nobody lipoted to pulis or BNM ka?

QUOTE(Aftermaths @ Sep 5 2018, 11:09 AM)
Gotta avoid "Nasional"

have link with another Nasional ka?
*
laugh.gif

SUSahter
post Sep 5 2018, 11:48 AM

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BSN produk halal keluaran BN .. kek
gjohn
post Sep 5 2018, 11:51 AM

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everytime upgrade system this will happen..
same like celcom last time
JimbeamofNRT
post Sep 5 2018, 11:54 AM

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QUOTE(alanyuppie @ Sep 5 2018, 11:10 AM)
I thought with their legalised lottery system offering cars and all... should entice alot of customers?

btw, my first bank account as a child was in BSN   but sadly they closed their branch in my hometown liao.
*
legalize it

This post has been edited by JimbeamofNRT: Sep 5 2018, 11:55 AM
thesoothsayer
post Sep 5 2018, 11:55 AM

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Some programmer got rich. Envious.

This post has been edited by thesoothsayer: Sep 5 2018, 11:55 AM
acbc
post Sep 5 2018, 11:59 AM

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QUOTE(ashportal @ Sep 5 2018, 11:37 AM)
Very kampung area no other bank, BSN is good for this reason, they cover this kind of places
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BNM shoulder forced commercial banks to set up branches at ulu areas as CSR. BSN then can tapau permanently.
zest168
post Sep 5 2018, 12:00 PM

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Banks should hire people based on their experience and knowledge, if the technical team is inexperience, then how to support the system?
G_KeN
post Sep 5 2018, 12:01 PM

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Bsn memang paling slow dan bodo


arsenwagon
post Sep 5 2018, 12:02 PM

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QUOTE(alanyuppie @ Sep 5 2018, 11:10 AM)
I thought with their legalised lottery system offering cars and all... should entice alot of customers?

btw, my first bank account as a child was in BSN  but sadly they closed their branch in my hometown liao.
*
Yeh lol sijil bsn... Only thing diff from lottery i u can still sell off ur sijil...
arsenwagon
post Sep 5 2018, 12:03 PM

all ur bass are belong to usa
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Frk i got some fd there luckily fd is using hardcopy cert.. At least got proof
[Ancient]-XinG-
post Sep 5 2018, 12:03 PM

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so much of Islamic banking.

so much of nasional banking.

so much of cabutan ssp but in fact no one actually win from it.
moodswingfella
post Sep 5 2018, 12:05 PM

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Kenot withdraw is one thing. Money lesap is another one. Srs gg lah bsn.
ashportal
post Sep 5 2018, 12:05 PM

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right now all marah la

later they buat cabutan ssp at malls, all pegi flock the area biggrin.gif
pineapplegrenade
post Sep 5 2018, 12:06 PM

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QUOTE(zest168 @ Sep 5 2018, 12:00 PM)
Banks should hire people based on their experience and knowledge, if the technical team is inexperience, then how to support the system?
*
In IT, 1 hour down is normal. > 1 hour is unacceptable but tolerable. 1 day is disaster and more than 2 day,apocalypse and need to fire the team and do damage control. bank even more. Luckily, BSN ada payung gov.
syahmie8
post Sep 5 2018, 12:10 PM

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Fuh..just now try login mybsn.. Accnt status N/A. No balance at all. Nasib baik ada PIDM.
fu'house
post Sep 5 2018, 12:20 PM

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QUOTE(LANCAP5STARS @ Sep 5 2018, 12:19 PM)
Have been a consultant for a few Islamic financial institutions.

After that I swear never to use any services from them. Management is like apa tak apa attitude and many leeching incompetent staffs. They only survive because leeching resources from their non Islamic counterparts institution.
*
Now they should be rectify that. Hard times are coming, sweat flowing and fear inside.

Time for a shakedown.

This post has been edited by fu'house: Sep 5 2018, 12:22 PM
iGamer
post Sep 5 2018, 12:22 PM

Toxic ktards probably losers irl
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QUOTE(syahmie8 @ Sep 5 2018, 12:10 PM)
Fuh..just now try login mybsn.. Accnt status N/A. No balance at all. Nasib baik ada PIDM.
*
PIDM ask you for proof of deposit........ your online account showed nil.... so nothing can do for you biggrin.gif
alextan99
post Sep 5 2018, 12:28 PM

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seriously the bladdy bank have not tested the upgrade on the test environment and have it all signed by the relevant personnel before doing in on live system? When fail need to do a roll back and etc.

I never trust BSN to start with as this bank I heard before were also prone on the ATM withdrawal trick
H3lpM3
post Sep 5 2018, 12:36 PM

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Bank Simpanan Barisan Nasional
ThirdSon
post Sep 5 2018, 12:37 PM

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QUOTE(syahmie8 @ Sep 5 2018, 12:10 PM)
Fuh..just now try login mybsn.. Accnt status N/A. No balance at all. Nasib baik ada PIDM.
*
reading this thread i tried login just now, it said "your account has been deactivated..."
Kanan Jarrus
post Sep 5 2018, 12:37 PM

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QUOTE(syahmie8 @ Sep 5 2018, 12:10 PM)
Fuh..just now try login mybsn.. Accnt status N/A. No balance at all. Nasib baik ada PIDM.
*
your still not available?
SUSrevious
post Sep 5 2018, 12:40 PM

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2 banks that I'm totally avoid in my list.
1. BSN aka Bank Simpanan Nasional
2. Bank Islam aka Bank makan riba cuma tukar istilah riba kepada penalty lambat pembayaran. Loan 40k, bayar balik 50k.. puii..
itik_emas
post Sep 5 2018, 12:47 PM

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arrr.....also affecting ssp premium certificate or not?in /k no people working at bsn?i tot /k got all
Kanan Jarrus
post Sep 5 2018, 12:49 PM

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QUOTE(revious @ Sep 5 2018, 12:40 PM)
2 banks that I'm totally avoid in my list.
1. BSN aka Bank Simpanan Nasional
2. Bank Islam aka Bank makan riba cuma tukar istilah riba kepada penalty lambat pembayaran. Loan 40k, bayar balik 50k.. puii..
*
aside from maybank, wut is the best bank? hmm.gif
SUSrevious
post Sep 5 2018, 12:57 PM

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QUOTE(Kanan Jarrus @ Sep 5 2018, 12:49 PM)
aside from maybank, wut is the best bank? hmm.gif
*
Currently I'm using ambank like for 10 years already. The service is quite good but not that good la. Mana ada yg perfect right?? Online transaction is better. Login check account status and so on is good. Loyalty program also good, at least for me.
RGRaj
post Sep 5 2018, 01:03 PM

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Fak dis stupid bank. Lucky i got backup acount.
JJKTP
post Sep 5 2018, 01:05 PM

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Never did like the bank anyway.
Kanan Jarrus
post Sep 5 2018, 01:10 PM

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QUOTE(revious @ Sep 5 2018, 12:57 PM)
Currently I'm using ambank like for 10 years already. The service is quite good but not that good la. Mana ada yg perfect right?? Online transaction is better. Login check account status and so on is good. Loyalty program also good, at least for me.
*
because i wanna focus on online banking, been majorly using online transaction to settle deals, request nothing more. should've bailed out from bsn when i had the chance, fuk me

a'ight mate, i will look into ambank, thanks for the recommendation
insane.kill
post Sep 5 2018, 01:11 PM

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Mahu buang bukti ni..lo
syahmie8
post Sep 5 2018, 01:16 PM

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QUOTE(iGamer @ Sep 5 2018, 12:22 PM)
PIDM ask you for proof of deposit........ your online account showed nil.... so nothing can do for you biggrin.gif
*
Of course la i got the deposit proof.

QUOTE(Kanan Jarrus @ Sep 5 2018, 12:37 PM)
your still not available?
*
Just now checking the status. Is ok active now. But the amount zero. 😂
rooney723
post Sep 5 2018, 01:17 PM

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4 days of downtime? hahaha, last time cimb down for 1 day for upgrade oso whole malaysia bising ledi
ZeroSOFInfinity
post Sep 5 2018, 01:17 PM

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QUOTE(cringe @ Sep 5 2018, 11:04 AM)
Bank Simpanan Nasional in trouble right now after their maintenance upgrade.

So many customer money lesap in their account.

Some of them lesap RM10, some of them RM100 and above.  vmad.gif  bangwall.gif

Their upgrade doesn't make it any better, but getting worst.

user posted image

user posted image

https://www.facebook.com/BSNMalaysia/
*
BSN. Possibly the most fail bank in Malaysia. Nakharom service.
TheEvilMan
post Sep 5 2018, 01:18 PM

囧囧囧囧囧囧囧囧囧囧囧囧
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BUDAYA SONGLAP DAN ______ TIADA TERPISAH
kiasunkiasi
post Sep 5 2018, 01:20 PM

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QUOTE(cringe @ Sep 5 2018, 11:08 AM)
They upgrade the their bank service for 4 days. 31 Ogos 2018 till 4 September.
Cannot do many transaction. Really fark up bank
*
who in their farking mind do maintenance during month end? doh.gif
SUSrevious
post Sep 5 2018, 01:21 PM

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QUOTE(Kanan Jarrus @ Sep 5 2018, 01:10 PM)
because i wanna focus on online banking, been majorly using online transaction to settle deals, request nothing more. should've bailed out from bsn when i had the chance, fuk me

a'ight mate, i will look into ambank, thanks for the recommendation
*
You better bailed out fast from BSN. Others banks can provide better service.
toekong
post Sep 5 2018, 01:21 PM

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Tried to transfer some money yesterday but cannot online . Then go to the counter have to wait 30mins for them to finish with the lady in front of me....
What I hate the most is the person in the counter go solve other people problem first before attending to her own counter...
What a shitty bank
andyng38
post Sep 5 2018, 01:21 PM

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By any chance did they just switch to Oracle's Flexcube ?
If so, WAAAAAHHAHAHAHAHHAHAAAAAAA!! biggrin.gif
ZeroSOFInfinity
post Sep 5 2018, 01:25 PM

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QUOTE(kiasunkiasi @ Sep 5 2018, 01:20 PM)
who in their farking mind do maintenance during month end? doh.gif
*
Well, they could have done the upgrading this weekend until Monday (Agong Birthday), but then Tuesday is Awal Muharram...
pakmulau
post Sep 5 2018, 01:29 PM

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paling kasian yg terpaksa guna BSN sbb gaji masuk sini
zest168
post Sep 5 2018, 03:20 PM

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QUOTE(revious @ Sep 5 2018, 12:40 PM)
2 banks that I'm totally avoid in my list.
1. BSN aka Bank Simpanan Nasional
2. Bank Islam aka Bank makan riba cuma tukar istilah riba kepada penalty lambat pembayaran. Loan 40k, bayar balik 50k.. puii..
*
How about Bank Rakyat and MBSB Bank?
zest168
post Sep 5 2018, 03:22 PM

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QUOTE(Kanan Jarrus @ Sep 5 2018, 12:49 PM)
aside from maybank, wut is the best bank? hmm.gif
*
Public Bank very fast service.

CIMB bank very slow service and their staff give you long face as if you owe them money, after you take your money from them you better tabik and say, "Terima Kasih".
SUSrevious
post Sep 5 2018, 03:22 PM

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QUOTE(zest168 @ Sep 5 2018, 03:20 PM)
How about Bank Rakyat and MBSB Bank?
*
Those 2 no comment, for sure hard to find branch when you need it 😵
sanosizo
post Sep 5 2018, 03:24 PM

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hopefully didn't become bank simpanan najib
TScringe
post Sep 5 2018, 03:25 PM

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QUOTE(zest168 @ Sep 5 2018, 03:22 PM)
Public Bank very fast service.

CIMB bank very slow service and their staff give you long face as if you owe them money, after you take your money from them you better tabik and say, "Terima Kasih".
*
Fast service but lack of ATM apa gunanya.

I rather use CIMB for convenience purpose. ATM merata tempat, branch pun banyak.
zest168
post Sep 5 2018, 03:30 PM

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QUOTE(cringe @ Sep 5 2018, 03:25 PM)
Fast service but lack of ATM apa gunanya.

I rather use CIMB for convenience purpose. ATM merata tempat, branch pun banyak.
*
Yes ATM the most for convenience would be CIMB and MBB.
MegaThroned
post Sep 5 2018, 03:47 PM

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Yesterday i want to online transfer money from cimb to bsn. But bsn is not in the bank list. Is it because of the system upgrade?
leonhang
post Sep 5 2018, 04:01 PM

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bank simpanan (BARISAN) nasional LOL
kuci_mayong
post Sep 5 2018, 04:10 PM

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QUOTE(MegaThroned @ Sep 5 2018, 03:47 PM)
Yesterday i want to online transfer money from cimb to bsn. But bsn is not in the bank list. Is it because of the system upgrade?
*
I had the same issue with instant transfer only. But GIRO seemed okay. Asked Maybank CS and they told me to contact BSN.
silent_stalker
post Sep 5 2018, 04:28 PM

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Still not settle?? They probably chose the cheapest no experience vendor for the upgrade
teehk_tee
post Sep 5 2018, 04:29 PM

ไม่เป็นไร
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i tot BSN tu jadi magnum toto dah.. lucky draw win a car topkek
khainiz94
post Sep 5 2018, 04:30 PM

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BSN?
LOL.
Kelaur duit RM200, all in RM10 notes.
I close account for this bank ald.
ali_xpdc
post Sep 5 2018, 04:35 PM

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Nasib baik dah draw duit sebelum upgrade lol
fiqir
post Sep 5 2018, 04:38 PM

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the most weird bank in malaysia
Spectreoutreach
post Sep 5 2018, 04:43 PM

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QUOTE(ashportal @ Sep 5 2018, 11:35 AM)
tahukah anda PIDM lindungi kita............

tahukan anda PIDM untuk semua..............

cool.gif  whistling.gif

moneyflies.gif  bye.gif
*
Problems can you wait for months for money to resurface
davinlicious
post Sep 5 2018, 04:47 PM

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this bank better close la
FAIL bank
melt
post Sep 5 2018, 04:48 PM

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BSN already explain

https://www.facebook.com/BSNMalaysia/photos...?type=3&theater
SMB002
post Sep 5 2018, 04:52 PM

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It's well known that every numbers are very important in banking industry.
System upgrade jer can have 3 digits error. Lul
silent_stalker
post Sep 5 2018, 04:55 PM

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QUOTE(melt @ Sep 5 2018, 04:48 PM)
But system still not up. Say till 4th sept 11am. Yesterday evening i saw lots of people outside bsn. And im surprised even today still not fully operational. For a bank to be like this is unforgivable.

Cannot brain what the bank management was thinking doing such risky system upgrade beginning of the month.

Just read the fb, even online banking cannot use. This is really stupid
DarkAeon
post Sep 5 2018, 04:56 PM

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QUOTE(melt @ Sep 5 2018, 04:48 PM)
kesian. account ada 10 ringgit get 0 balance bcoz of minimum balance. macam dah kena makan
TScringe
post Sep 5 2018, 04:56 PM

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QUOTE(melt @ Sep 5 2018, 04:48 PM)
They promised until 4th sept
Now still have tons of problem.
Mana tidak mengamuk customer.
SUSprincesshigh
post Sep 5 2018, 04:57 PM

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BSN is probably the worst bank in Malaysia. Customer service sucks big time. And now they are stealing money from their customers? LOL
ashportal
post Sep 5 2018, 04:57 PM

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QUOTE(Spectreoutreach @ Sep 5 2018, 04:43 PM)
Problems can you wait for months for money to resurface
*

Of course cannot wait, i was being sarcastic

that song commercial always play in radio
MakNok
post Sep 5 2018, 05:09 PM

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QUOTE(princesshigh @ Sep 5 2018, 04:57 PM)
BSN is probably the worst bank in Malaysia. Customer service sucks big time. And now they are stealing money from their customers? LOL
*
someone just pointed out

BSN
stand for

BANK
SIMPANAN
NAJIB


Derma automatic kpd Tabung Najib

hahahaa

andyjyneo
post Sep 5 2018, 05:23 PM

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QUOTE(zest168 @ Sep 5 2018, 03:20 PM)
How about Bank Rakyat and MBSB Bank?
*
MBSB offers one of the highest interest account in Malaysia.
Downside is, no online banking yet and no ATM & CDM machine.
So everything have to be done OTC.

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