Ok la buat mcm ni

Say u already used discount voucher and paid. Fyi If buyer cancel, forfeit the voucher 100%.

Mr Seller should cancel so u can claim voucher again from 11st. If not you just delay.. Dont do anything .. He bound to have to cancel if not 11st will auto penalize him for not confirming the order. (next step for seller).

If seller cancel usually just get demerit n lower priority in ranking je. Thats why sellers usually keep the stock n pricing correct.

No purple

and cannot use discount voucher

I will post this at KLgroup

tell him burn ur mom beat ur house

report kpdnkk kasi show dia customer is king

I just sad not getting my new phone anytime soon

Too many this type of case

Yes
Yes but different no much also just RM 100

Also dun want to proceed the order

reply : sure thanks, see u with KPDNKK

Y not buy from Vmall?

Dude, if its RM1k difference, I would have gone through the hustle and challenge them with any means necessary... but this is just rm100 laa...

Just cancel the order la bro. Up there got one forumer suggested that another site also cheap, why not just get back the money and move on.

Bcoz the price is quite high

And no free gift

Maybe I will cancel and order from another seller

RM 1188 - Rm 50 = RM 1138 purple color

KPDNHEP

Lol you kena also from them????

thatt shit seller, dono what happened to them, last time ok je.

last week bought the 240gb ssd. 1 week never ship. then end of week, also the due date for them to ship, tell them i will cancel the order. they reject. i go dispute, shopee applied refund on my behalf, they reject again, said already ship. but shit, only yesterday, monday, fast2 go shell kiosk post my item at 10 am.. penipu je lebih. shopee pun percaya je that seller tipu. but still i go KPDNKK report the seller already. next is report shopee pulak.

i am online seller on shopee, such bad habit is not helping e commerce, bad seller u have here


this is my advise

1
call 11street and confirm your money is held by 11street, or had been release to seller

normally, like shopee, shopee as middle man hold onto your money, until buyer has send item and buyer recieve in good order, only then money will be release to seller

2
if money had been release to seller, then it is not on you. dun buy in 11street then because 11street does not offer you protection. they should hold on money until buyer recieve item. cancel order and ask for refund

3
if money still with 11street, then you should press 11street to press onto seller to honour the deal. if they dun honour deal on what ground can they adveetise and make haox listing? under shopee rule, such seller will get ban once reported by buyer. that is why i only buy sell in shopee

if 11street does not want to help, then you are still lose. agree to cancel order and ask for refund. then dun buy 11street anymore, because they do not keep their word

4
there is no such thing of money being forfeit if buyer does not cancel. it is because seller can not deliver, it is the seller problem. either they ship item, or they acknowledge their mistake, apology, and refund. seller has no right to forfiet buyer money. this is basic la

under shopee system, if seller does not deliver item within 2 days, it is consider late delivery and shopee demerit points. more penalty points risk seller being ban, or close shop. this is how good shopee control and encpurage good online business community

if seller list with error pricing, as for my store yeah

we still proceed the order

it is seller fault, so seller bear responsibility

it is all go back to the middleman, be it 11street or shopee or lazada, to make rules for seller to follow

if 11street and shopee come with rules that making sure all sellers play with proper rules, more and more people will shop online

win win for all actually

as for ts case, my advise

get a refund if you urgently need the fund and buy somewhere else

if you have plenty of time and no harm holding that money that being paid, ascalate with goverment agency

and get news reporter la

that sms is a shame to 11street, and sound ridiculous to me

news reporter will love your story

you will get back your money eventually

Biasa la when seller only want to sell 5 units @ abcd price.


This usually happen when the seller taught he want to sell 20 units across 3 online platform.
(Seller will be late in updating all the info)

Outcome can be 20 units available for 30 buyers.

show the screen shot to 11s CS la...

then post the reply n the screen shot to FB if cannot get satisfy answer..

If they don't want to cancel the sale, ask them to proceed to send the item. You no need cancel the purchase

kpdnkk will protect you. please report this seller for the sake of other buyer.
even i bought rm15 item and go complaint kpdnkk, they quickly contact seller and the seller will kowtow