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 Problem with Whatsapp chat history backup

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TSalpha91
post Sep 1 2018, 11:31 PM, updated 7y ago

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Hi all, I am having problem in restoring my Whatsapp chat history on new phone.

What i did is i clicked "backup" in old phone Whatsapp setting, then when i restore Whatsapp in my new phone and after it runs everything, I realize the chat history is all blank. I also checked my old phone chat history file and it is until 19th of August this year.
Is there anyway i can restore my chat history to my new phone?
WiLeKiyO
post Sep 2 2018, 01:41 AM

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QUOTE(alpha91 @ Sep 1 2018, 11:31 PM)
Hi all, I am having problem in restoring my Whatsapp chat history on new phone.

What i did is i clicked "backup" in old phone Whatsapp setting, then when i restore Whatsapp in my new phone and after it runs everything, I realize the chat history is all blank. I also checked my old phone chat history file and it is until 19th of August this year.
Is there anyway i can restore my chat history to my new phone?
*
Did you backup to Google drive?
TSalpha91
post Sep 2 2018, 01:43 AM

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QUOTE(WiLeKiyO @ Sep 2 2018, 01:41 AM)
Did you backup to Google drive?
*
yes.. i did backup.
Now done restore already. i had repeated the same step, 5th times and finally success. sweat.gif
thanks for your help anyway.. thumbup.gif
phhweittt
post Sep 2 2018, 09:08 AM

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QUOTE(alpha91 @ Sep 2 2018, 01:43 AM)
yes.. i did backup.
Now done restore already. i had repeated the same step, 5th times and finally success.  sweat.gif
thanks for your help anyway.. thumbup.gif
*
Been looking for solution and now issue is resolved
TSalpha91
post Sep 2 2018, 09:21 AM

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QUOTE(phhweittt @ Sep 2 2018, 09:08 AM)
Been looking for solution and now issue is resolved
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you having the same problem?
phhweittt
post Sep 2 2018, 12:32 PM

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QUOTE(alpha91 @ Sep 2 2018, 09:21 AM)
you having the same problem?
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Yeah,mybe because of diff os
acbc
post Sep 2 2018, 12:33 PM

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After u made the Google backup, did u move the entire Whatsapp folder from old phone to new phone also?
TSalpha91
post Sep 2 2018, 01:15 PM

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QUOTE(phhweittt @ Sep 2 2018, 12:32 PM)
Yeah,mybe because of diff os
*
mine is same OS, but i dont think i make any wrong step during backup and restore.
i tried 5 times only restore successful.

QUOTE(acbc @ Sep 2 2018, 12:33 PM)
After u made the Google backup, did u move the entire Whatsapp folder from old phone to new phone also?
*
Nope, it doesn't require to copy the folder, when you backup Whatsapp, it will backup all the chat history and media to Google drive.
Just mine didnt work properly for the first 4 times i guess. Now done already.
TSalpha91
post Sep 2 2018, 10:57 PM

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QUOTE(Jayne K @ Sep 2 2018, 10:13 PM)
so wat went wrong actually?
u hv uninstalled 5 times and reworked on it is it? ohmy.gif
*
yes!!!! doh.gif
i dont know what's went wrong, the first four times it only recover all the group and person, but all the conversation is blank.
Until 5th times, all the chat history is successfully restored.
The restoration step is all same, just that 5th time it succeed sweat.gif
sasuke8678
post Sep 2 2018, 11:48 PM

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QUOTE(alpha91 @ Sep 2 2018, 10:57 PM)
yes!!!!  doh.gif
i dont know what's went wrong, the first four times it only recover all the group and person, but all the conversation is blank.
Until 5th times, all the chat history is successfully restored.
The restoration step is all same, just that 5th time it succeed sweat.gif
*
Headache.. but finally successfully done.. lol..
TSalpha91
post Sep 3 2018, 09:44 PM

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QUOTE(sasuke8678 @ Sep 2 2018, 11:48 PM)
Headache.. but finally successfully done.. lol..
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yes... sweat.gif
Beach Boy
post May 26 2019, 02:08 PM

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anybody know how to back up without google drive?

TSalpha91
post May 26 2019, 09:32 PM

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QUOTE(Beach Boy @ May 26 2019, 02:08 PM)
anybody know how to back up without google drive?
*
i guess is no. just checked my phone, Google Drive is the only option.


 

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