QUOTE(victorian @ Nov 4 2024, 10:09 PM)
no such thing la... just move on
Well, contrary to what you said, i manage to get it done.
QUOTE(cclim2011 @ Nov 4 2024, 11:37 PM)
all are mbb cards?
shld be can right? i did that for affin, ocbc before.
Yes.
QUOTE(noobmaster_69 @ Nov 4 2024, 11:53 PM)
I think can, i did it before for citibank last time.
Yeap, got it done this morning.
QUOTE(LostAndFound @ Nov 5 2024, 11:29 AM)
Can, just call them and they can settle for you. Phone CS faster than go to branch since branch unable to do this and will have to escalate anyway. Just explain nicely. Most times the CS will say 'as goodwill' and 'one time only' but... if happen again still can one. The more troublesome one is transfer the payment to bank account. But between cards normally no issue.
I got it done via MBB online chat CS this morning, just that need to wait for 5 days and not to use the wrongly paid card.
he didnt mention anything as goodwill nor one time only. Pretty easy to submit the request.