Mine also delay lol. Thought can get it by today but import license is missing plak
Lenovo Part Shortage - Delay shipping, coz of tax-free window kut
Lenovo Part Shortage - Delay shipping, coz of tax-free window kut
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Mine also delay lol. Thought can get it by today but import license is missing plak
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#62
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#64
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#71
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Urgh mine was scheduled for delivery today but got stuck due to a missing import license.
When I called Lenovo customer service, they waved it off as 'new government is more strict with imports'. You would think they would have figured this out by now. And this is not a new issue since there had been problems since 2009! |
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#72
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QUOTE(jinhan108 @ Sep 7 2018, 02:57 PM) Urgh mine was scheduled for delivery today but got stuck due to a missing import license. LOL, that's a lame excuse.When I called Lenovo customer service, they waved it off as 'new government is more strict with imports'. You would think they would have figured this out by now. And this is not a new issue since there had been problems since 2009! I was in similar situation and what I did was called UPS, then they told me Lenovo is the one that didn't send them the required documents. Then I told that to Lenovo CS and they said it's their logistics partner's fault. Maybe you can consider to follow up closely with both of them, best cc them in your email. Public holidays are coming soon eh, feel sorry that you have to wait for another few days... |
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#74
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QUOTE(thelongestid @ Dec 21 2018, 12:33 PM) Guys, do you all still have the contact details for Lenovo support. My deliver was supposed to be shipped to be within today but guess what currently facing the same issue. wow? i feel sorry for you guys. how long since you bought this? I almost bought it online but didn't pull the trigger... |
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QUOTE(thelongestid @ Dec 21 2018, 12:44 PM) Probably about 2 to 3 weeks ago since the order has been processed, I think you are better off with some other brand. I love Thinkpads, Ive had like 6 to 7 of them so far... will go for another thinkpad in the future, maybe a past generation X1. But there are 2 channels to get your thinkpads in Malaysia.. online (from CHina?) or from the distributors here.. online is cheaper, but you get these problems. |
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QUOTE(wild_card_my @ Dec 21 2018, 12:47 PM) I love Thinkpads, Ive had like 6 to 7 of them so far... will go for another thinkpad in the future, maybe a past generation X1. ATM I dont think any of the distributors here are actually selling TPs, that is why I have decided to go with the online. Yes it is actually shipped from Hefei (CN), China -> Shanghai, China -> Incheon, Korea, Republic of Korea -> Shenzhen, China -> Sepang, Malaysia -> Shah Alam, Malaysia -> Sepang, Malaysia. LOL I have no idea why they are doing so but now that it is stuck at somewhere in Sepang with no paperwork.But there are 2 channels to get your thinkpads in Malaysia.. online (from CHina?) or from the distributors here.. online is cheaper, but you get these problems. |
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QUOTE(thelongestid @ Dec 21 2018, 12:54 PM) ATM I dont think any of the distributors here are actually selling TPs, that is why I have decided to go with the online. Yes it is actually shipped from Hefei (CN), China -> Shanghai, China -> Incheon, Korea, Republic of Korea -> Shenzhen, China -> Sepang, Malaysia -> Shah Alam, Malaysia -> Sepang, Malaysia. LOL I have no idea why they are doing so but now that it is stuck at somewhere in Sepang with no paperwork. Lenovo Malaysia shops that you see in the malls do sell thinkpads, but theirs are pre-made. you can't make any adjustments.. and the prices are expensive spec-to-spec. |
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