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 WiFi disconnected & Freeze after that

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TSfreestyler87
post Aug 21 2018, 06:30 PM, updated 6y ago

Casual
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Junior Member
376 posts

Joined: Dec 2009
user posted image


Recently my laptop have this issue of freeze & WiFi button gone missing
I uninstalled and reinstalled the Wifi driver still the same thing happen.

and i reformat my laptop the problem occur again but without freeze.
This time the WiFi icon gone missing (when i said gone even in control panel also missing)
hence i restart pc it appear back but after a few hour it gone missing again...
refer to above picture this is the reason it mention.. but after restart PC the problem solved..

still dont know what actually caused this issue.
Im using Laptop HP Pavilion 14 with Win 10

anyone have guide or facing same problem with me?

thanks

This post has been edited by freestyler87: Aug 21 2018, 06:30 PM
dcheah
post Nov 29 2018, 07:14 PM

OldSkool
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Senior Member
1,233 posts

Joined: Jan 2005
From: Kajang


QUOTE(freestyler87 @ Aug 21 2018, 06:30 PM)
user posted image
Recently my laptop have this issue of freeze & WiFi button gone missing
I uninstalled and reinstalled the Wifi driver still the same thing happen.

and i reformat my laptop the problem occur again but without freeze.
This time the WiFi icon gone missing (when i said gone even in control panel also missing)
hence i restart pc it appear back but after a few hour it gone missing again...
refer to above picture this is the reason it mention.. but after restart PC the problem solved..

still dont know what actually caused this issue.
Im using Laptop HP Pavilion 14 with Win 10

anyone have guide or facing same problem with me?

thanks
*
Based on the screenshots, it seems the IRQ is out of resources.

I suspect the BIOS/UEFI settings might have been the problems, try factory reset the BIOS/UEFI first. If it still persist, then do the following troubleshooting steps :-

1) Install the drivers that came bundled with the hardware.
2) Install the latest drivers from your laptop manufacturer.
3) Install the latest drivers from Broadcom website.
4) Remove the Wifi card & clean the contacts.

Next is to check whether Win10 have updated the wifi drivers, if yes then rollback the updates accordingly.

Another thing to check is to unplug all external devices such as external HDD, keyboard, mouse, printer etc. from here you can free-up some IRQ resources & hopefully the wifi adapter can work.

Last but not least, if the laptop still under warranty sent it back for the wifi adapter replacement. If expired then get a new wifi adapter & replaced it.

Hope this helps.


 

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