Hi Guys, This is my experience today.

grab is my part time job. today i start my grab journey at around 4pm. at the 4th job i got is pick up at cheras and head to nilai for RM117. so i think it's a good deal i just take it. it's a malay guy who can speak very fluent english and claim himself working as manager in an event company. he really look educated and his english is very good so he got my trust and i didn't think much about scamming or cheating. he keep on chatting while we on the way to nilai, and he keep talking about his fiancee like it's so real. he also told me that he borrow his car for his fiancee thats why he got no car and have to take grab, so his fiancee will meet him at jaya grocer nilai for dinner and pick him up. when we reach nilai jaya grocer, he say he tell me got no cash with him and need to get from his fiancee first. so i trusted him and let him go and get money because there was a quite alot people standing at the mall entrance i tot one of them is his fiancee, but then he slowly walk away and by the time when i realize he might run away, he already disappear from my sight. when i call back the number that he used to book grab, it's own by a security guard work at where i picked him up, and the security guard don't know this person. he just helping him to book a grab as the scammer told the guard that his phone run out of battery

so what i actually want to ask here is.. how do i report this to grab? because i don't get pay but grab still charge me for RM28 from grabwallet. (25% comm for grab)

its a very bad day for me, first time got into this kind of trouble myself.

if those who curious, my loss was total 110km and 2hours of drive go and fro, RM10 tol and RM28 grabwallet.
roughly RM70. but the main thing is i so pissed at myself why so dumb.

lesson of the day: never trust anyone no matter how well they look and how well they speak.

I had an experience before when this arab guy disappeared on me telling me he is gonna get cash. the amount was like rm11 iirc... I reported this to grab but my mistake was I changed total amount to rm0 because I didnt get paid. a grab representative emailed me within 2 hours and said, next time dont change the fare even if they dont pay you. because for such cases, grab hq will compensate payment to you fully. and because I changed the fare to rm0, I didnt get a single compensation back then. I learnt that the hard way, thankfully it was only rm11.

Adoi

Why so gundu



Never mind now you know hahahaha

Make a police report. Send a copy to your company.

Perhaps go back to pick up point and talk to the security guard. Perhaps there was CCTV that recorded him.

how much?

it seems like a lot of ppl dont like to pay for Grab fare eH?
i wonder how Grab will survive it everyday ppl trying to milk them for money.
coz i myself have claim a few times from Grab especially for toll passeger don;t want to pay