Would like to check with those who use Maybank2U to pay utility bills from TNB and Syabas.

For TNB electricity bills, it seems to be very convenient as the amount that needs to be paid for the monthly bills are indicated online on the Maybank2U portal in the section ACCOUNTS & BANKING => BILL PAYMENT => MAKE A PAYMENT TO A FAVOURITE PAYEE

However, for Syabas water bills, the amount that needs to be paid for the monthly bills is not indicated on the Maybank2U portal ACCOUNTS & BANKING => BILL PAYMENT => JOMPAY

Any idea if there is any way that the amount that needs to be paid for Syabas water bill can be published on Maybank2U online portal under Jompay section which is what Syabas is currently using? Or Jompay is just a site for users to make online payment without indicating the amount that needs to be paid? Or are there plans for Syabas to upgrade their system so that the amount that needs to be paid for water bills are indicated on online portals, rather than users referring to the piece of paper that is put into the letter boxes at your homes or apartments?

That features is actually a collaboration between maybank and the utilities or Telco company, currently Syabas did not open up their system for maybank to get the info required

Okay thanks. Hopefully Syabas will implement the system in the way that the amount of the water bill is indicated on the online portal of Maybank2U for the convenience of the users. So far the water bill is promptly placed into the letter boxes but it is way more convenient if it is all published online. In that way the user won't miss paying the utility bills.

There is one occasion whereby the TNB bill is not put into the letter boxes (Hari Raya period), about 2 months late. Only after Hari Raya the 2 bills were seen inside the letter box. In this case, I can still pay the TNB utility bill although they are late in issuing the hard copy of water bill to the letter boxes because the amount that needs to be paid is indicated online. However, if Syabas is late in issuing the water bill, users will not be able to pay in time because the amount is not indicated online.

So far Syabas is on time when issuing the hard copy of water bill, placed into letter boxes so there is no issue with payment on time. But it would be much convenient if the the amount of the bill is indicated online and the user does not need to worry about late issuance of the piece of paper of bill or it was not issued etc.

Credit to cybpsych here: https://forum.lowyat.net/index.php?showtopi...post&p=86205999