Physical TnG reload depends on location.
Go to the Reload TnG reload thread for details and tested location.
URL: https://forum.lowyat.net/topic/3757650/+4020

Also do note that majority places accept cash only for TnG reload.

Actually you just need to goto a branch and fill up the PDPA form. Every now and then, for some reason, they ask me to fill up the form again. There was once a teller quickly check the marketing field for me, so a few days later, I asked them to print out for me again so that I can stop it.

Only thing I'm unsure is whether you need to do it at your home branch or any branch will do. Normally, the "louder" your voice is, the easier you get things done. Email should be fine, though it will depend how fast they can process it vs their actual form.

read from here, i oso tried.
success to get s tax back

Already been try ,what i can do is just email their customers service to feedback
Even the branch guy call me and say been order from his manager to do this
But i doubt this is a standard procedure
How come application rejected still need to pay stamp duty?
I can say sure something wrong , impossible i apply debit petron also rejected

New cardholder? I assume not.