May I know how VIP point if calculate ? I reload BigPay didnt get, may be is reasonable however, I pay to lazada 509 only get 495.75. why? 
I am using PB quantum Master

i made my redemption by combining points from principal card (vs, qm, qv) and my supplementary cards in vs wo...
made the redemption probably 2 months ago or more ...

if you plan to join the spend now 4 more CB campaign, then you should keep the Quantum Visa after you finish 10 X RM60 for Quantum MasterCard as you will get additional VIP points for Quantum Visa for non entertainment/departmental swipe and additional CB if you swipe for movie or departmental.

Let say one month got 4 weeks, you need one week fully for Quantum MasterCard to swipe 8 X RM60.
2nd week 2 X RM60 for QMC and 6 X RM60 for QV.
3rd and 4th week will be 8 X RM60 for QV.
If got 5th week then will be another 8 X RM60 for QV.
Let's say for the current campaign which starts from July till Dec, there are 26 weeks.
Means you got 60 swipes are QMC while the remaining 148(26 X 8 - 60) swipes are QV.
148 X RM60 earn you 8880 VIP points and thats around RM22.20 value if you exchange RM10 voucher for 2000 VIP points.
If you combine the early campaign this year which is RM500 X 2 swipes per week, you got 12 swipes for QMC and 40(26 X 2 - 12) swipes for QV.
40 X RN500 earn you 20000 VIP points which is around RM100 value in voucher form.
That not bad for additional RM122.20 bonus to cover the SST and the SST might be waive for yearly RM8000 spend for each card.
Of cos if you manage to get Visa Infinite, then Quantum Visa can cancel already as VI got 0.3% CB straight into your card, not VIP points.

Yes. He's talking about VIP points for QV not QMC.
Since you got cash back for QMC, you won't be rewarded with VIP points for BP reload.

Yes. No VIP is awarded even though you have breached the RM 600 quota.
It'll be stated clearly under cash rebate and VIP points reward tables summary in the PDF statement.

That's why he was proposing once you have reached RM 600 quota with QMC, it's better to switch to QV or VI.

essentially, your ALL your bp reloads are eligible for cb. just that the cb is capped to rm30.

it's not like pbb stop counting once you've reached rm30 cb, then count the remaining for VIP instead.
yeah, do try escalate to CS to review.

The eligible cash back transaction always doesn't count as VIP points even though the cash back it's maxed out.

I actually realize this a few months back.

If all my Quantum Master cash back is maxed out, I would instead use Quantum Visa to swipe BigPay to get the VIP points.