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Credit Cards Public Bank Credit Cards V4, PB Visa Sig 6% & Quantum 5% Cash Back

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kiyo16
post Aug 25 2018, 02:26 PM

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have a question for the sifus here - Previously for my first PBB card of VS I did the AFT in branch as there was a promotion. now I just got my Visa Quantum card does the AFT auto activate oso? or do I need to go branch to sign another form for the card or I can do it online? I combed the whole PBe Standing Instructions part but there's no option for Card payment rclxub.gif

Also apparently there was some problem in embossing my other Quantum card and I am not sure when it will arrive... if it comes in Sept do I need to pay the RM25 SST?? Or since it is approved already I dont have to worry about it .. rclxub.gif rclxub.gif





Thanks in advance all thumbup.gif thumbup.gif
kiyo16
post Oct 8 2018, 09:57 AM

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QUOTE(karenq88 @ Oct 8 2018, 09:50 AM)
Week 6: RM50
Week 7: RM50
Week 8: RM50
Week 9: 0
Week 10: 0

Appealed on 3/10 bout missing cashback on week 9 and received RM50 today. FYI, all my transactions were done between 12.01am and 1am
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how do you appeal?

my last cashback was week 7
kiyo16
post Oct 8 2018, 10:08 AM

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QUOTE(karenq88 @ Oct 8 2018, 10:02 AM)
By sending PBB an email with screenshots of OTP sms
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I see. May I know which is the email you sent to?

Thanks !
kiyo16
post Oct 8 2018, 11:33 AM

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QUOTE(anwa @ Oct 8 2018, 11:26 AM)
How did you appeal? What did you give them as proof?
I got Wk1-5 but nothing since then. Emailed them and they asked for screenshots. Since BP can't screenshot, going to need another phone to snap photo. I didn't keep my sms OTP, delete each time.
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so I was checking my bank statement as I'm too lazy to screenshot all the OTPs, then I realised my BP transaction date is on 3rd Sept but posting date is on 4th Sept.

Is that why that I lost out on the cashback as quota was depleted by Monday? Or do they follow the trx date instead of posting date?



** but checked my previous months statements the posting date is a day after but I still got cash back till week 7 ... rclxub.gif
kiyo16
post Oct 8 2018, 11:43 AM

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QUOTE(jianqiang @ Oct 8 2018, 11:39 AM)
the counting is based on TRANSACTION DATE, not Posting Date.
*
ahh cool thanks

maybe I'll just send them my statement then and see how it goes hmm.gif
kiyo16
post Oct 27 2018, 11:19 AM

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feels good to receive everything in one go

23 OCT 23 OCT SPEND NOW 4 MORE- WK12 50.00 CR
23 OCT 23 OCT SPEND NOW 4 MORE- WK13 50.00 CR
24 OCT 24 OCT SPEND NOW 4 MORE- WK14 50.00 CR
26 OCT 26 OCT SPEND NOW 4 MORE- WK 8 50.00 CR
26 OCT 26 OCT SPEND NOW 4 MORE- WK 9 50.00 CR

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