Receive SMS of shopee rm88 voucher voucher for doing automatic fund transfer last month

I do 8 transition in shopee but I didn't received cashback. I do it at 12.10 midnight and transition date is on Monday in statement. Do anyone face it or alr complain to cs?

Before that no issue for my shopee transition

I found out one thing I spend rm60x2 in my main card and spend rm60x3 in my supp card. I don't get the cash back at all

My mother spend rm60x3 in the main card and rm60x5 in supp card. She only get rm15 cashback.

All the supp card is signature card and separate account and all transition is shopee.

I just call the bank and they say should entitled and they will check and call me back again.

Not bcoz if time , is bcoz of system error. Supp card transition didn't capture.

I swipe 3 shopee at 1205am with my principal card. Swipe 5 time shopee using my supp card. I only get rm 15.

I don't think is shopee issue or time zone problem..

Should be supp card spend didn't linked for calculation.

My spending style all same as before. Never miss the rm50 cashback for few years already .

This post has been edited by jkngo2003: Sep 28 2018, 07:05 AM

for week6 cash back, may i know, for the one get rm15 or rm50 cashback. may i know what is the latest for your transition? if swipe before 10am monday, should i get the cashback?

r u using shopee?

i just receive a all from pbe. she mention to me that the cashback pool finish at 10am morning and my transition is shopee is 11am whereas i swipe it at midnight 1215. they refuse to give me the cashback.

bigpay is best to use now for cashback

me all zero all. all done using shopee and done before 9.30am

which email address should i write in to file the report of missing cash back?

too many email in pbe contact.

thanz

May I know in your email, what thing u attached for appeal?

For calling, what is tell u?

Which one is more effective in your opinion?

I swipe at ipay shopee with 8 times. Four at midnight night, four around 9am. All shopee, also no cashback

Finally I get back all my missing five week cash back in one shot.

Call them appeal only

Another successful appeal by email for my wife. Cash back in today.

thanz for dear all notice to me. have to ask my wife to terminate the card asap.

thanz

thanz for your all notice. have to ask my wife the terminate it asap. later sure screwed by her

I have pledge the fd 35k one year tenure for my 70 year old mother two year ago. Fd slip is with bank

Then she get one vs main card and 2 supp card for me and my wife.

Every week get rm50 cash back campaign. One month get rm50x4 and rm38x3. Total month cash back is rm314. One year get around rm 3768

Assume yearly fd rate is 3 percent. Compare to campaign rate is 4.5 percent. I lost 1.5 percent. Lost Rm525 per year.

As u mention, I do balance transfer every half year rm30k to cimb and do the fd for it again. I need to do monthly fd for every rm5000. Coz every month I need to pay back the card rm5000 for bt balance. Redo it and redo it.

For me, it worth to pledge the fd for vs but must do bt and score all the cash back.

Week 14 cash back in
And my wife appeal for week 10 cash back last few week and today also in alr

with this graph come out, many people swipe at midnight now.

last week i swipe at midnight finish in 15 minute , now more than half an hours. line always disconnect. server fail , key in tac and reload not in. before that at midnight no issue. i think the bigpay server is crowded with kiasu kia like me.

now dont need to try anymore. for sure is late alr.